Atendimento personalizado, staff super simpático. Resolveram meu problema rapidamente.

Excelente assistência Apple. Profissionalismo e muita competência.

My original experience with this company as an Apple repair center was great. But this time to swap the battery of an iPhone I was told I would have to leave the phone there for 2 weeks with no replacement phone as they had to much work. I told that did not make any sense and asked why “Apple rules”. I contacted apple customer support and was told otherwise. Went there a second time with this information and got treated with the same reply and an extra note “Apple customer support should not say that as we are aplying their rules”. Apple needs a better repair center in Coimbra.

Atendimento profissional e esclarecedor no que respeita às questões e dúvidas reportadas. Rapidez, tanto quanto possível, na resolução dos problemas. Recomendo, aliás é o que tenho feito. Não tenho quaisquer apontamentos negativos. Obrigada

The gentlemen at ARL are the best group of technicians and experts I've met since purchasing an Apple MacBook Pro 3 years ago. Their professionalism in diagnosing my needs, handling it with speed, and delivering back to me a repair that exceeds my expectations will make me a customer for life. I purchased my MacBook in the United States, along with AppleCare +. This added a greater degree of difficulty when seeking a repair for a cracked screen, and all of the shops I called (and had Apple call on my behalf) denied their honoring of my AppleCare. As a result, my repair would be close to 700€ per the local shops in my area, and around the country. The closest Apple Store was 4 hours away, and my options seemed pretty bad. I tried one last time to contact AppleCare via phone, and just decided to schedule an appt with ARL to see what their advice would be and hope for at least a quality, if not expensive repair. Not only did these guys honor my AppleCare +, but the total repair cost was ZERO!! Having just moved to the country, my financial position has been tight, and the news when Samuel, Mario, and Fernando handed me back a fully repaired screen with a receipt for 0€ nearly knocked me off my feet. They went above and beyond for my service, and as a result, I will be making my next Apple purchase from them. I would highly recommend them for any of your Mac/Apple needs, whether a repair or a new computer. They will not only take care of you, but they will stand by their word and work.

Excelente assistência Apple sempre prestável nada a apontar

Excelente Centro de Assistência Autorizado da Apple! Simpatia, rapidez e profissionalismo é assim que caraterizo os profissionais que trabalham neste centro. Logo desde o primeiro contacto que fui bem recebido, em 2 dias úteis tive o meu problema resolvido, substituição do iPhone 11 em garantia. O foco primordial é sem dúvida o cliente, Parabéns!

Bom serviço! Rapidez e profissionalismo!

Serviço excelente e rápido. Coloquei um MacBook Pro 2017 abrangido pelo programa da Apple no problema do teclado e arranjaram em 1 dia útil. Muito obrigado!

Excelentes na assistência ao meu iPhone (garantia), no dia asseguir a o ter deixado estava resolvido, pessoas transparentes e simpáticas com o cliente. Recomendo!

Empresa rápida, eficaz, 100% profissional e pessoal super simpáticos. Recomendo vivamente

Recomendo! Bom atendimento, simpatia, e sobretudo a atenção dada para a resolução do problema do cliente ! Prazos de reparação muito bons!

Incompetentes em relação a produtos Apple! Não mandem equipamentos para esta loja!