The CGD in Terras de Bouro is the worst.. a member of my family went there to request an international transfer to New York (usually it takes 1 to 2 business days), 1 week later, I still did not see any money... Apparently, the agent Joao, who proceeded with the transfer made a mistake on the account number.. In addition, of being inexperienced, he has been rude towards my mother complain, claiming that "if she is not happy, she should do it by herself", excuse me, this is not his job? What kind of customer service is it? My family had to pay twice the international wire fees because of this idiot. Thanks to Liliana, who saved the situation she is professional, pleasant and know how to make simple International transfers.