Cancelled my appointment and haven't bothered to notify me. Also did not have any doctor available to fill out my prescription or provided any other solution.

Absolutely a zero for customer service. I have a problem with my right ear. So in May I went to do an audio exam AudiçãoActiva in Alvalade which was FREE. Then I went to see Dr Quita from this clinic and explained I have pain in my ear and did this audio exam. She recommended me to do a further check up in the hospital. So I booked an appointment with CUF based on the advice the receptionist gave me. Then last week I showed up and they tell me it is the wrong appointment/exam. I even showed them the report from Dr Quita and what type of exam I needed to do. So they rescheduled and I had to pay 125 EUR. Then I found out it yesterday it was the same audio exam I did couple months ago. I was expecting them to check my ear properly to go to the root of the problem and come with a solution. So I was flabbergasted. I feel they are stealing money. So I contacted CNO LX regarding this and they simply say they cannot help me and should find a solution somewhere else. Unbelievable how you treat customers. And no I will not remove my review, I want my money back.

Péssima experiência. marquei uma consulta de oftalmologia para a quarta feira passada. Quando cheguei a clinica e fui ter com a médica, expliquei o meu problema e ela chamou a secretária e mudou a consulta para neuroftalmologia ( Sem me consultar nada) Eu nem sabia que essa mudança significava pagar mais 10Euros (95). A saída fui cobrado mais 10 Euros. E como se não bastasse estão com dificuldades em me passar a receita da graduação. A secretária diz que devo marcar outra consulta pra me passarem isso. Nunca ví algo assim.

Bons médicos e atendimento muito simpático. Recepção muito acolhedora e bem disposta.

English speakers,very helpful for a foreigner,answer my email first tell me how much the consultation cost,everything was perfect.

Tinha consulta marcada no dia 21-02-2017 às 16:15, passado uma hora da suposta hora da consulta, perguntei na recepção qual o motivo do atraso e indicaram-me que a doutora estava retida no hospital e não iria poder atender-me. Suponho que se não tivesse ido perguntar nada, ainda estaria lá hoje à espera...

Os melhore profissionais de saúde em Lisboa!