Varuni Vanderpoorten: First the good things: - The apartment is centrally located and is walking distance from the tram, bus and train stations. - It's great if you want to avoid crowds as the area is not very congested like Alfama. - Super close to the Belem Tower, the monastery and a few other sights. - You can walk along the peer to watch the sunset and sunrise. - They have all the basics including Tupperware if you want to pack food for a picnic. - there's a supermarket in walking distance - there's some nice restaurants around and good food options Now the bad stuff, - the bedroom right at the end smells of sardines by evening as there is a restaurant next door. The window is not insulated. Don't get me wrong, I do love my seafood, but after a few days of this smell, I have now been put off sardines for some time!!! - no air-conditioning. It was fine for us because we went in early autumn. But this would be a massive problem in summer. Specially when you can't keep windows open due to the sardine smell. - the bathroom and shower is super small. If you are a big made person it will be impossible to sit on the toilet seat. Unless you sit sideways. I'm 5'5" and 56Kg and even I found it hard. - the lock to the apartment is messed up and is a bit difficult to open. They did tell us this when we checked in. - the hot water ran out in the last day as its heated with a gas canister. One day of cold water. - there's a splinter sticking out on the floorboord near the bathroom. It jammed in to my foot and now there's a piece of skin missing. - I had scheduled my check-in for 5pm but they were not there and told me I had asked for 5.30. Which is incorrect. I did show them my email confirmation and the guy said it might be a system issue. Please get a confirmation for your check-in time, coz there's nowhere to wait depending on the time of day.

Julien Tournier: We had a great stay at the Lisbon-way apartment. We stayed in Mongedo apartment with our baby. The apartment was super clean and even nicer than in the pictures. The kitchen is fully equipped. The wooden floor is lovely. Goncalo provided a baby bed and a blender at our request. We even had the surprise to find a baby chair in the apartment, which was very handy. We needed a babysitter and Goncalo found us one who was wonderful and reliable. We would definitely stay again in the apartment.

Não foi muito bom. Eu não sei como eles estão torrando o pão, mas estragou todo o meu sanduíche porque estava queimado, e o gosto queimado era desagradável e super potente. Mas o meu biscoito estava bom. Yal tem que fazer algo diferente quando brindar sanduíches bc que queimou é simplesmente inaceitável.

O pior serviço ao cliente que eu já experimentei em toda a minha vida. Ninguém disse uma palavra para mim ou para o meu amigo o tempo todo que estivemos lá dentro. Havia muito poucos funcionários que usavam crachás, o que é muito pouco profissional e um caixa estava comendo gelo de uma xícara enquanto verificava as pessoas. Eles também tinham um jarro de água assinado incorretamente e agiram de forma muito imatura sobre isso. Provavelmente, o pior banho de cama em que já estive.

Algumas coisas:1) O departamento de aluguer de ferramentas é óptimo2) Não faça os testes de água gratuitos, a menos que esteja preparado para que uma terceira empresa se convide a entrar em sua casa para ouvir um argumento de venda para comprar um sistema de purificação de água de $7k (aproximadamente 7x mais caro do que um sistema avaliado e revisto independentemente). Veja a JEA para ver a dureza da sua água.