Passei por volta das 10h para afinar as mudanças da bicicleta da minha mulher que estavam péssimas, deixei lá a bike voltei as 15h e estavam perfeitas e afinadas e com óleo reposto, serviço 5 estrelas e um preço justo (14€).

Walked in to get air for the tires on my double stroller. The staff took care of it quickly and absolutely refused any payment. They also made my son laugh, which was a bonus. Thanks so much. Muito obrigado.

I had a problem with a broken shifter and took my bike into the shop - they were wonderful - they diagnosed the problem and found a used part which fixed the issue - I was overwhelmed by the service and also by the low cost to resolve a serious issue for me

Perfekt. 20€/4h für ein eBike. Das eBike war top. In der Zeit kann man Belem besuchen und wieder zurück. 50€ Kaution beachten. Toll und dann noch sehr zentral.

Fomos sempre muito bem atendidos e aconselhados. O Dário e o Eurico têm sido 5 estrelas connosco.

Muy recomendable. Trato amable del personal y precios muy buenos. He llegado 15 minutos después del tiempo acordado y no me cobraron nada extra. Hablan inglés.

Hij nam een foto van ons paspoort als borg en we hebben heerlijk een hele dag gefietst voor een goeie prijs, aardig en makkelijk personeel

Stopped in without a reservation and rode out with a great bicycle at a fair price. I had attempted to book a bike online for the day at the price of €14 (vs the regular €16) but failed to complete it. No problem - that price was honored. When I got back 4 hours later, the price was adjusted to €10.50 at the lower hourly rate. Very helpful people and a terrific location just off the waterfront, with miles of flat biking available along the waterfront in both directions. I enjoyed a great 31 mile ride.

Excelente atendimento e bom ambiente

Loja com produtos de qualidade, preço justo e ótimo atendimento.

Atendimento e serviços de muita qualidade!

Telefonei ao gerente da loja para marcar uma reunião. Expliquei que vinha de Londres e só teria aquele dia. Perguntei se ele estaria na loja o dia todo e ele disse que sim que poderia me receber. Ao chegar a loja, ele havia saído. Liguei para ele e o mesmo não atendeu. O vendedor da loja e o mecânico, solícitos, explicaram que ele estava de mau humor e que não era um bom dia. Expliquei que já havia falado com o mesmo mais cedo. Passados uns minutos, o gerente entrou na loja, ignorou minha presença e subiu para o escritório, dizendo que não estava para ninguém. Não percebi o mesmo, mas o vendedor me informou. Insisti para que o mesmo fosse até o escritorio bater à porta para falar com o gerente para me receber. Ao que o mesmo retornou e disse que ele mandou dizer que não iria me receber. Sem qualquer pedido de desculpas. Uma grosseria e falta de respeito total com o tempo alheio. Todos nós temos maus dias mas se você tem um compromisso, você deve cumpri-lo. Simples assim.

I give one star for having a roof that sheltered my bike. 3 weeks to call me with the budget of my bicycle repair and still nothing... I just literally went in the shop today, picked up my bike and left. Zero professionalism, zero respect, zero honesty. All in all, not fit to do any service to anyone who looks for a good job well done.

여러도시에서 자전거를 빌려 타봤는데, 여기 자전거가 제일 편했어요. 가격도 좋습니다!

Pessoal muito antipático e pouco profissional, deixaram-me 5 minutos à espera de ser atendido enquanto 3 funcionários falavam entre eles ignorando-me ativamente. Passados mais de 5 minutos lá me atenderam, depois de ter o material que precisava nenhum dos 3 sabia o preço, tiveram que telefonar para um 4 sujeito, tirar fotografias às peças e enviar para esse sujeito. No final as peças tinham um preço quase de 40% acima do normal. Um par de travões simples de ferradura custava 30€ quando em qualquer outra loja se compra por 20€. No final não comprei porque o preço era exagerado, um dos indivíduos, muito mal educado, ainda fez questão de gozar comigo. Enfim, uns usurários dos tempos modernos muito mal educados. Se tratam assim portugueses não quero imaginar o que fazem aos turistas estrangeiros. Faltam lojas/oficinas de bicicletas em Lisboa.

In Nederland gebeld of er fietsen beschikbaar waren. Dit was het geval en moesten een mail sturen waarop hij zou replyen. Dit is na twee maal mailen niet gebeurd, dus hebben bij aankomst met de eigenaar gebeld of de fietsen klaar stonden. Ze stonden klaar en konden ze komen halen was zijn antwoord. Bij aankomst bleken er helemaal geen fietsen beschikbaar te zijn. Hij had ze verhuurd aan een andere groep en wij hadden niet betaald dus wat is het probleem kregen we te horen. Het interesseerde hem helemaal niets! Ons advies nooit een fiets huren bij deze zaak.

Slechte service komt afspraken niet na. Bad service when you make a reservation, they doesn’t keep their promises.

Uma loja com uma boa apresentação, mas os vendedores são muito arrogantes. Eu estava atrás de uma bicicleta simples e o vendedor falou que nem com 100€ se comprava a roda da bicicleta. Outro problema, foi na hora que eu estava checando o site da Decathlon para procurar o modelo que eu queria, mas o outro vendedor disse que não se compara as bicicletas dele à ferrari. Por mais que o serviço lá, ao que me aparenta ser de qualidade, achei um disparate dos vendedores e falta de preparo para lidarem com o cliente. O modelo que me foi apresentado foi bom, mas quando o vendedor disse, depois troca as rodas. Se ele fosse educado, teria dito, podemos te vender e colocar o tipo de roda de sua preferência, ou falar mais educamente com seus clientes.

Elektrische fietsen gehuurd. Waren vriendelijk en goed onderhouden fietsen! Hebben ook een vestiging in Belem, dus als er daar iets is aan je fiets, kan je er ook terecht. Enkel nog afwachten of we morgen onze waarborg terug krijgen

I fixed my bike 3 years ago in this shop and was great, quite expensive for the service, but resolved. Last time I went in the shop, the employee didn´t had any attention to detail, in fact they sold me a chamber wrong size. Anyway. Prices for the accessory's super high, Is clearly a shop for the Tourists.

We rented 3 electric bikes for 1/2 a day. The staff was amazing, they took the time to adjust the bike and seats for me, my wife & 13 year old son. They provided helmet for my son and a lock. The bikes were so nice and allowed us to bike most of Lisbon and even go up the various hills with ease. We biked and stopped along the way and this was the best part of our trip to Lisbon. My son asked if he can get the electric bike when he goes to College. I highly recommend the shop and the bikes if you want to venture on your own and discover Lisbon.

Great and quick service for my road bike (electric shifting and disc break adjustment). Definitely recommended for road bikes.

Just rode out of the shop and decided to write up a review on a great bike shop with the friendliest staff. I went in for a basic maintenance two days ago and was told that it would take a minimum of three days to have my bike back. I agreed as it is a busy time in Lisbon currently and I had already noticed a bunch of bikes due for service before mine. Was happy that they made it clear earlier so I didn't have any false expectations. Much to my delight I received a call today informing me that my bike was ready, walked in and decided to get my pedals swapped which they happily fixed for me while being really helpful with advice on a future purchase. Absolutely satisfied with the services and advice provided. Also glad to have found a great local bike shop. Highly recommended!!!

I bought a KTM road bike at Biclas Chiado and the owner Dário and his employee were very friendly, professional and attentive. They ordered the bike from the Portuguese importer and I got it in two days time, fully assembled and tuned-up. Highly recommended shop.

I got my front wheel and break disk twisted on a flight (by Vueling Airlines). The guys at Biclas straightened my wheel and changed the disk in no time! Very thankful for there excellent service!

They don’t need your business. Good for them, they have lots of work during these summer months. Basic maintenance on a bike I bought there a few years ago was going to take at least a month, and the younger attendant was a bit arrogant, which wasn’t the kind of service experience I had during my many visits in the years previous. (New staff / management?) Instead, I took my bike and dropped it off to a much friendlier shop with 1-day turnaround (Bike Pop, Largo de Intendente)

Accueil assez distant de la part du vendeur mais au final sympathique personne animé par la passion du 2 roue. Excellente continuation à vous et à bientôt très certainement !

Great prices, nice staff and service. I’ve hired three times in Lisbon and Biclas have been the best and cheapest for 24 hour hire

unfortunately my motorcycle broke down right in front of the shop, I asked for a tool to try to repair it, but I was told that they did not have time to help. Too bad they did not give me time to ask the price. infelizmente a minha mota avariou mesmo a frente da loja, pedi uma ferramenta para tentar concertar, mas foi me logo dito que não tinham tempo para ajudar. É pena nem me terem dado tempo de perguntar o preço.

Very friendly and helpful staff. :) They offer carton boxes for bike transports on airplanes (and seem to be the only ones in Lisbon... We were already gettong desperate) and also pack the bikes into them for a little fee if they got time. They had bikes for rent that I could see that looked fully fine. The bikes for sale are in the medium price range. Recommend this bike shop!

I rented a bike for a day. Great & quick service, but the bike was in pretty bad shape: Rusty, squeaky brakes, a chain that regularly jumped out, and treadless tires. Meh.

Took my bike in for a basic service and was pretty shocked at the quote of €55 but was told I wouldn't get cheaper in Lisbon. I left with a bunch of add ons without an over all quote ever given to me before the job was done and then invoiced for €155 the owner was beyond rude and over all just wished I'd never walking in and left my bike with these people. I tried to collect it several time and made it know I was going away. I was since told I was called and messages left. The long and short of it is hunt for cheaper in Lisboa n because there is, these guys are exploiting the fact they are central and adding on extras without asking isn't right. I didn't recieve a discount I was adimant they removed 15€ off for my bike lock which they also LOST!!!! Never again. shop around is my advice, places in Anjos and Arroios for lots cheaper and without the arrogance.

tried couple of bike shops. this was the only one with good valued prizes. the guy inside was relaxed and did his job. the bikes were not the newest, but good for a day ride to the beach.

Jake was really friendly, the best bikes I've ever rented, perfect for Lisbon, and great price of €12!

가격이 저렴함 30분에 2.5유로

They have been really helpful, providing me a package service and arranging storage and delivery of my touring bike for a reasonable price.

The last day of our vacation we rent two mountain bikes from this shop for 24 hours. We had planned to go enjoy the Monsanto forest/park for a relaxing day. After riding on asphalt for few hours my bike damaged, the crank fell completely off in the middle of a big roundabout during rush hour. I was lucky that I didn't hurt myself, though almost a car hit me. We immediately called the rental company for help. The phone was not answered until the third call. Outcome was that they didn't provide any help, just told me they will call me back. It was torching hot day and we needed to get shade so we go to nearby park to wait for the call that never came. During the wait a police car arrived and we were questioned and searched for the purpose of being there and if we had anything illegal with us. It was very uncomfortable situation. The police told us that it's a notorious park for drugs/prostitution and we better get going away. Being in the middle of big highways with a bike that had no crank/pedal I called the rental again. The solution they offer was to push this damaged bike into belem where they have another shop that could change the bike but it was open only for another 90 minutes and kilometers away. Being in between two highways was very difficult for locate a safe way back. There's no paths for cycling. We never reach to change the bike in time so I end up pushing the bike back to center of Lisbon all the way from Monsanto. The first thing I did in the morning I went to the shop to return the bike and ask for return of my money. The manager of the shop just laughed to us, accusing me for using the bike for jumping in the forest. He told us they will not going to return my money cause we used the bikes for couple of hours of the 24 we had them rented. They never offered us helmets and they accuse us for damaging the bike with jumping the bike. The manager wasn't taking seriously our horrible struggle getting back safely. This really ruined our last day of the vacation. Stay away from this company.

Se pretende alugar ou comprar uma bicicleta é nesta loja na Baixa-Chiado. Óptimo atendimento ao cliente!

Desaconsejable totalmente!! Alquilamos unas bicicletas y nos quisieron timar con el precio y al no conseguirlo nos retuvieron un movil hasta que les dimos la diferencia (que incluso fué mayor al precio de tarifa) para devolverlo... No quisimos que interviniese la policia para no estropearnos el día pero esta gente tiene 0 profesionalidad y bordean otro tipo de actitudes...Lo dicho, buscar otra tienda donde alquilar unas bicis...

Me dieron un precio al alquilar la bici y al entregarla en el tiempo acordado me cobraron un montón más y de malas formas