Hertz Ride

Agência De Aluguel De Motos em Lisboa, Lisboa
+351219426300
Avaliações: 20 | Classificação geral: ruim
Excelente
6
bom
3
Médio
1
Mau
1
Terrível
9
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Sábado 9AM–1PM,3–7PM
Domingo 9AM–1PM,3–7PM
Segunda-feira 8AM–7PM
Terça-feira 8AM–7PM
Quarta-feira 8AM–7PM
Quinta-feira 8AM–7PM
Sexta-feira 8AM–7PM

Rua Castilho A/B C 72, 1250-068 Lisboa, Portugal

Avaliações

06/14/2020
Manuel Nimo Campos

Estuvimos en la plaza que esta delante muy Bonita por cierto.
06/14/2020
Roar Lorentsen

The best and cheapest place to rent bikes in Portugal. Good, helpful and serviceminded staff. Me and my wife rented a R1250GS for a 4 day tour around Portugal. All the way through Sintra, up to Serra de Estrella and down to the Sagres following the coastline back to Lisbon. Bike in good Maintained condition performed well the whole way. Very happy with my choice, and highly recommend Hertz Ride.
06/14/2020
Suzuki Mai

ほかのレビューを読んで心配していましたが、スタッフはとても親切で説明も丁寧でした。車も新車で快適でしたがオートマが少ないので早めの予約がよいでしょう。ガソリンを満タンにして返さないと70ユーロ近く取られますので注意。目の前にスタンドがあるのでそこで入れて返しましょう。返却時、反対車線から左折で入れないので注意。 Stuffs are very kind and they explain the detail of insurance and their system. Attention, it is difficult to book automatic transmission cars.
06/14/2020
Adima Assistant

Quite easily the best car rental I’ve used. Organised it through rental car app and was a bit weary of Hertz due to reviews. Friendly service, everything beautifully organised and labelled from exit to returning the car. Car was in excellent condition. Couldn’t have gone smoother
06/11/2020
Adriano Silva

Fiz a reserva online, nunca recebi confirmação da mesma. Após 3 telefonemas e um email, nada. Email nunca responderam. Telefonemas, dois com funcionários completamente desinteressados, um ainda tentou justificar. Nunca me contactaram.
04/14/2020
Carsten Reidt

The story so far: - reservation with 30% discount, but completely different and much worse conditions when receiving the bike. The customer service confirmed an error, but I am still waiting for the overpaid money. No answers to my questions from the "service" for more than two weeks - I paid for a damage, that I have caused (completely ok!) and for additional damages that I have not been responsible for There are much more things, that I could talk about (e. g. reservation starting in german, switching to english and payment webpage is portuguese), but this should be enough for the moment.
09/14/2019
Xxxtbxmj Yehakxxx

Habe über mehrere Tage ein Motorrad ausgeliehen. Der Service war gut und das Personal freundlich. Bei meiner Reise ist am Motorrad ein kleiner Schaden entstanden, welchen ich auch angezeigt habe. Mir wurde versichert das es nicht teuer werden würde. In München am Flughafen angekommen, wurde mir eine viel zu hohe Summe in Rechnung gestellt und diverse andere VORHER schon defekte Teile (Fotonachweis) ausgetauscht. NIE WIEDER HERTZ RIDE IN LISSABON ABZOCKE
06/14/2018
Alexander Huppertz

Horrible Service. Extremely unfriendly staff. Told us straight up that the offers available online are just bait. They simply do not correspond with available vehicles. Online offer below 30€ but on-site actual available car was over 70€. Went to the competition and immediately got one for 20€. Stay away.
06/14/2018
Sonja Alfuth

Online Angebot 22 Eur am Tag; vor Ort dann nicht verfügbar, obwohl nach wie vor online angeboten. Auskunft des Mitarbeiters: you can book but you will never get a confirmation... Dazu war der Mitarbeiter schlicht weg unfreundlich u uneinsichtig.
06/14/2018
Ryan Ferderer

No problems or surprises here. Marta was very helpful in getting us on our way. Would recommend getting your next car from here.
06/14/2018
Jason Jones

Very good staff, well organized. Can be really busy at times but it's understandable during tourist season. I rent from here about once a month and have never had a problem yet.
06/14/2018
Ann-Kristin Larsson

Fick vänta 2 timmar på att få en förbeställd bil
06/14/2018
Sara Barbanera

Area di sosta con bar e self service. Adatto per pranzare o per uno snack al bar. Bagni abbastanza puliti. Personale molto cortese
06/14/2018
Gianpiero Vezzi

Professionali, ci hanno assegnato una macchina perfetta e ci hanno dato tutte le notizie e le indicazioni che ci serviva avere.
06/14/2017
Gerson Aparecido do Carmo

Sensacional, atendimento rápido, carro excelente... preço bom...
06/14/2016
Henk Huurnink

Lousy customer service, very inefficient meaning you have to be prepared to wait in long lines. Also tonnes of hidden fees, ridicilous. Thrifty/Hertz in Lisbon city centre: Avoid!
06/14/2016
Marco Piscopo

Prima di dirottarci verso Hertz, avevamo optato per un altro autonoleggio portoghese, ma le recensioni negative (trovavano problemi dove in realtà non vi erano) ci hanno fatto cambiare. Hertz è stata una buona scelta. Ci hanno dato una bella 500XL e al ritorno hanno giusto dato un'occhiata, per controllare che fosse tutto ok. Gentili e veloci.
06/14/2015
Ian Porter

AVOID THIS RENTAL LOCATION. Used my CC insurance, even provided a letter from my bank explaining coverage, and they still charged me for insurance, had to go back to get them to credit me, then when I returned the car that told me they would charge my CC in Euros (which is what I requested) - when I checked later they had used their conversion rate to $$ and got another $56 from me. $1100 for a 9 day rental. They then told me they would refund the difference, after multiple emails and me sending documentation there is no refund or credit. The only bright spot is Isabell, who gave us a lot of useful information for driving in Portugal, but unfortunately the shady overcharging side outweighs anything she provides. AVOID THIS LOCATION.
06/14/2015
Ryan Sharp

Better/safer than some shady budget car hires, but watch out for hidden fees. Also, customer service gets very busy on weekends in the summer so be prepared to wait in long lines. It took over an hour to process the return! Be sure to fuel up before returning. There's a petrol station right in front of Hertz but the better value is three blocks up the hill at Oz.
06/14/2014
Sandra Faure

The worst rental agency that we met, and we previously made reservations all over the world. The web site is deceitful. Hidden costs (taxes and insurances) are added in the agency afterwards. If you choose to opt out from the insurances, they imposed a 1300€ retainer on the credit card.. A shame! And something unheard of!! Back in France (a few weeks after the said trip), They took the liberty to use my credit card again (without noticing me first) regarding some obscure "administrative fees". These expenses would (allegedly) be connected with a fine (never received to this day, six months later!) detailing fault of payment on a highway toll booth. Funnily enough, I had paid for the "e-toll" daily option on my rental contract, granting free passage on viaverde booths! And the agency has never sent me an e-mail to warn me. Quite a sad bunch of thieves, really... AVOID AT ALL COSTS! And take your business anywhere else... La pire agence de location que nous avons rencontré, et nous en avons fait quelques unes dans le monde. Le site internet est mensonger. Taxes et assurances sont rajoutées une fois dans l'agence. Vous pouvez ne pas prendre les assurances mais la caution est alors de 1300€. Une honte! Et du jamais vu!! A notre retour en France, ma carte bancaire a été débitée après paiement de la location pour des "frais administratifs" (attention, à savoir : toute entreprise qui a votre numéro de cb peut vous pomper de l'argent comme elle le souhaite). Ces frais seraient reliés à une amende (jamais reçue à ce jour, six mois après) pour un non paiement d'autoroute. Or j'avais option "e-toll" pour ne pas payer sur les viaverde! Et l'agence ne m'a jamais envoyé de mail pour m'avertir. Escroquerie, malhonnêteté et indélicatesse... A FUIR! Allez louer ailleurs!!!

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