Happy-Donkeys Sanctuary Algarve: I bought a pair of sunglasses from Alberto Oculistas in Continente Portimão especially for riding a motorcycle. Before I tried 4 different models at the shop and was assisted by one of their salesman who accompanied me outside the shop so I could try them in natural sun light. I explained I needed them to drive a motorbike, and he advised me the model I ended up buying. When I arrived home I soon noticed that at a certain angle the colors suddently change and returned to the shop 2 days later and was attended by a lady salesmen who confirmed that these changing of colour is very dangerous by riding a motorcycle. She than discussed the issue with the shop manager, who refused to reimburse me. When she came back she had changed her behaviour towards my partner and me, said that I had tried out 4 glasses and therefore she could not give me the money back. When we approached her, that she previously agreed that these glasses were dangerous for motorcycling she answerd that this was just her personal opinion and had nothing to do with the glasses!!! They offered to replace the sun glasses, but did not have the model I wanted and needed time to research, and had they found one in stock, the price was 57€ more than in other shops, as I later researched. They insisted that it was very clear on the invoice (small letters, barely readable) that they do not give a refund ! That is preposterous, as you only given the invoice after payment is completed !!!!! As it was clear they were not going to refund me the money, i asked for the Complaint Book, which they could not find and we were asked to wait, about 20 minutes, while they get one at their other premises ! This is a law infringement, and we had the right to make an official complaint to the police. Well, Alberto Oculistas: giving wrong advice, not willing to correct the mistake and getting disgusting unfriendly.

Pete Rowell: We had a great experience with Optica Arade, and I would highly recommend them. Miguel was very professional and patient in giving me and my wife advice on our options for lenses and glasses which we really appreciated and would return again when we next need eye tests and glasses.

Encontrei este lugar há alguns meses no Facebook e tive de ir ver um lugar no hwy 80 e encontrei um par de bons achados no lado militar de lá loja para vocês que gostam desse tipo de coisa enquanto a sua esposa olha à sua volta para as muitas coisas diferentes que eles têm à venda para ela.

Experiência horrível! Pedi à minha mulher para deixar o meu arco logo de manhã, para que me pusessem um fio novo. Deviam ligar-me e dizer-me um preço e quanto tempo demoraria, nunca o fizeram. Liguei-lhes no dia seguinte e disseram-me que tinham de pedir um cordel e que seria uma semana ou uma semana e meia (pareceu-me muito tempo). Nunca mais me ligaram de volta. Liguei-lhes após 2 semanas e disseram-me que já estava pronto há algum tempo (obrigado por me ligarem e me avisarem). Fui buscá-lo e minha aljava e flechas não estavam mais no arco e me disseram que 99% das vezes não deixávamos as pessoas deixarem as aljava para economizar espaço na prateleira. Bem, eu olho para trás e 3 dos arcos na prateleira têm tremores e um deles é meu no arco de alguém. Estou contente por ter ido buscar o meu antes dessa pessoa, só porque eles não foram tão honestos. Então tudo em todo o serviço terrível, má comunicação, e custou 3x o que eu fui citado. Nunca mais vou pisar neste lugar.