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Monchique Resort & Spa

Recorrer em Caldas de Monchique, Faro
+351282240100
Avaliações: 271 | Classificação geral: Perfeito
Excelente
153
bom
70
Médio
25
Mau
13
Terrível
10
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Sábado Horário de funcionamento 24
Domingo Horário de funcionamento 24
Segunda-feira Horário de funcionamento 24
Terça-feira Horário de funcionamento 24
Quarta-feira Horário de funcionamento 24
Quinta-feira Horário de funcionamento 24
Sexta-feira Horário de funcionamento 24

Lugar do Montinho, 8550-232 Monchique, Portugal

Avaliações

06/17/2020
Jason Irwin

A wonderful resort in the heart of the Algarve tucked away in the hills. Five star service all round. Looking forward to returning soon.
06/17/2020
Alberto Pérez Sola

Un lugar que invita al disfrute y el descanso. El personal del hotel siempre atento y ocn una sonrisa, dispuestos a ayudar. El entorno, aunque ha pasado hace 1 año por incendio forestal, transmite paz, y aporta tranquilidad y descanso. La ubicación inmejorable para desconectar y conocer otros lugares cercanos.
06/17/2020
Susana Venenno

Hotel com instalações de 5 estrelas mas com serviço de 3 estrelas (ou pior ainda).
06/17/2020
Benjamin Gannier

Très belle hôtel et employé au top ! Plein d'activité mais egalment très reposant et calme (mon séjour a eu lieu fin mai/début juin). Mais la conception de l'hotel rend celui ci confus. On va dire que les deux premier jour on se "perd" très facilement dans les différents couloir. Passer ce petit temps d'adaptation tout va bien :) Je ne recommande pas la pizzeria de l'hôtel. J'ai trouvé leur pizza sans grand intérêt. Mangeable mais il y a beaucoup mieux au tour de l'hôtel ! Petit déjeuner parfait !
06/17/2020
Expedia reviewer
Slightly remote, so definitely not for everyone but good bus service! Brilliant if you want a base to drive around from!
06/17/2020
Carla de Oliveira Miguéns

Ainda um longo caminho para melhorar
06/17/2020
Expedia reviewer
Sehr schöne Suite mit einem tollen Ausblick. Sehr modern, die Kitchenette könnte ein bisschen besser ausgestattet sein. Aber ansonsten alles sehr schön.
06/17/2020
Expedia reviewer
I booked this hotel for my boyfriends 30th birthday as we wanted to spend some time together and relax and this hotel allowed us to do that. We had a patio suite and it was spacious - 2 bathrooms - and it was really comfortable as it had everything we needed to relax. The food in the restaurants was delicious and the staff were really polite and friendly. Thankfully we hired a car and was able to explore the area. There is nothing within walking distance of the hotel so I am sure that if you dont have a car you are pretty stuck.Our only cons from the stay was that the pool was way too cold for us so we werent able to enjoy it. Also my boyfriend wanted to use the weights in the gym and as was really disappointed with the equipment - heaviest weight was 10lb. Our biggest disappointment was when we discovered that the pizzeria was not fully included in the half board accommodation. We arrived at the hotel at 9pm and when we were checking in, we asked if any of the restaurants were still serving. At that point, we were talk the pizzeria was open, along with Mon-Chic. At no point in the conversation were we told that the food in the pizzeria would be charged at a discounted rate as was not included in the half board accommodation. This was a surprise and very disappointing when we received our bill when we checked out. Therefore please be aware that there are difference menus and arrangements in the restaurants depending on your meal status. This put a damper on our stay
06/17/2020
zelia santos

A simpatia de todos os colaboradores! A suite maravilhosa! A paisagem o sossego as refeições com qualidade e bem confeccionadas! Recomendo e em breve voltarei.
06/17/2020
Andreia Catarino

Ideal para quem quer descansar. Um hotel que oferece todas as condições para tal. Piscina, bar, comodidade excelente
06/17/2020
Joana Ferreira

Resort muito completo, bem localizado, com várias atividades. Óptimo para descansar e estar em família
06/17/2020
Torsten Schönau

Tolle Anlage, tolle Zimmer, super Pool, aber das Abendessen im Hauptrestaurant völlig überteuert.
06/17/2020
Marta Martins

Acolhedor Comida saborosa, com ingredientes locais
06/17/2020
Nuno Pombal

O serviço está longe de ser um 5 estrelas. Quando temos de esperar 25 minutos no restaurante para nos tirarem o pedido, quando organizam eventos de 45 minutos que só duram 10 minutos, quando a internet e a tv não funcionam e temos de ligar 10 vezes para a recepção, quando não são repostas as coisas de casa de banho, quando o pequeno almoço é fraco e quando se enganam nos pedidos no restaurante e retiram algo na nossa mesa para por noutra! Uma lástima
06/17/2020
Andreas Reinke

Die Zimmer sind sehr schön eingerichtet und sauber, das Essen exzellent. Die Bedienung im Restaurant war sehr gut das übrige Personal kam mir etwas überfordert vor. Der Spa Bereich ist etwas dürftig, da habe ich schon bessere gesehen.
06/17/2020
Ayuk viegas

Um hotel glamoroso, com excelentes funcionários, duas piscinas maravilhosas, spa e um pequeno almoço do melhor. O conforto e a atmosfera é super agradável. Os quartos são super modernos, a garagem dá imenso jeito. Adorei e recomendo a Todos. Porque realmente é um hotel que merece todos elogios! As: V. Medeiros.
06/17/2020
guadalupe carranza

Magnificas instalaciones, habitaciones y ubicación. Ideal para descansar. Muchísimas actividades indoor y ourdoor programadas para individuo y/o familias. Lo mejor: el personal !!!
06/17/2020
Chris Wagner

Great facilities, rooms and atmosphere. The staff were amazing and couldn't be more helpful. Also the breakfast is incredible - make sure you get it included when you book! The suites have a small kitchenette which is well stocked in terms of utensils etc. So you don't have to eat out if you don't want to! Planning on coming back!
06/17/2020
José Galán

Hotel completo, con muchos servicios. Habitaciones amplias y cómodas, con cocina y salón. La única pega el gimnasio, que es pequeño y con pocas pesas.
06/17/2020
Famille Flamand

Une bonne adresse pour un ressort à bon prix très raisonnable. Le spa est très clean et vaut le détour, on y passe un moment très agréable
06/17/2020
Nuno Boavida

Não é um hotel de 5 estrelas (são poucos os verdadeiros 5 estrelas no Algarve), o restaurante e bar não valem o preço (só havia um restaurante aberto...), e a manutenção é fraca (snooker com tacos destruídos, quartos com mau cheiro, teias de aranha nos corredores, piscinas que cortam pés, portas estragadas). O pequeno almoço é bom, os quartos tem espaço, e tem garagem coberta. No geral, parece que falta staff em quantidade (pois qualidade até não falta), e carece de humildade nos preços (2 EUR por um café de cápsula ordinário é gozar com o cliente).
06/17/2020
Pierre Thersiquel

Si vous aimez les ambiances cosy les rapports humains personnalisés passez votre chemin Sinon cette grosse machine de 200 chambres vous donnera satisfaction Attention à l'arrivée en voiture l'entrée se trouve à la sortie d'un virage Allez ensuite directement à l'accueil qui se trouve tout en haut La un personnel fiable et compétent vous prendra en charge Ce ne sont pas des chambres mais de véritables appartements avec deux salles de bains 2 télés 1 salon C un peu démesuré pour 2 Tres bon petit déjeuner Grande piscine extérieure Spa Par contre je ne conseille pas la restauration
06/17/2020
Raquel

Espectacular!! Hotelazo spa de 5*
06/17/2020
A A

Bel hôtel mais conçu en 3 blocs où on s'y perd. Le kids club ou la pizzeria sont accessibles de l’entrée de l’hôtel en marchant au moins 15 min en ayant pris 3 ascenseurs différents. Un vrai labyrinthe. Par ailleurs le personnel est désagréable pour la plupart. On doit attendre plus de 2h pour que le ménage soit fait. Le directeur de l’hôtel est absent et ne réponds pas aux besoins des clients. Un esprit malsain et non commercial réside dans cet hôtel dommage car bon potentiel.
06/17/2020
Hotels.com reviewer
Das Hotel hat unsere bereits vor 5 Monate bezahlte Buchung umgeleitet! Grund: eine Gruppe mit exclusive Buchung! So sind wir zur einem Hotel geschickt wo wir nie buchen würden! Also fehlt nun Vertrauen an Monchique Resort und Hotels.com.
06/17/2020
ana simoes

O spa não é o melhor a agua da piscina é fria e nao é confortável
06/17/2020
Elie Marciano

Personnel absent le service de chambre : un chariot pour tout l'hôtel aujourd'hui 16h30 ma chambre n'était toujours pas faite , ils nous ont mis un serviette sal (j'ai oublié de prendre la photo )
06/17/2020
Charles Tartour

Fuyiez!!! L’hôtel est un véritable labyrinthe, le personnel est totalement absent et quand il est présent il est incompétent. Les piscines sont minuscules, l’hotel est au beau milieu de nulle part. Mais pire que tout je le répète l’hôtel a été conçu pour rendre fou, avec trois bâtiments à différentes hauteurs! Une étoiles pour les chambres qui sont grandes et bien conçues elle. Mais vraiment à fuir!
06/17/2020
Fernando Fidalgo

Algumas falhas pouco admissíveis para um hotel 5 estrelas.
06/17/2020
Pedro Figueiredo

Sitio agradável e ambiente bom
06/17/2020
Corazon Sol

Excelente escapadinha. Comida muito boa.
06/17/2020
Yuliya Yarmolyuk

Beautiful hotel, amazing views... Excellent food in Mon~chic restaurant, friendly staff good atmosphere!
06/17/2020
Edith
The indoor pool was closed. At the spa, indoor pool water to cold, not clean at all. Breakfast place. Staff is not trained and not friendly. At good morning would be nice. Reception, staff friendly but some of them not professional at all. What we did like ist the sport program and the staff belonging to it. This is definitely not a 5 Star Hotel... I would not go back
06/17/2020
Rui Silva

Quando chegamos ao quarto após o check in, estava uma barata na casa de banho, o funcionário que nos levou ao quarto testemunhou a situação. Pediu qua a guardasse mos no quarto enquanto preparavam outro quarto. Após mais de 30 minutos de espera, solicitamos que nos contactassem via telemóvel quando o quarto estivesse pronto, pois queríamos aproveitar o spa. O quarto que nos atribuíram depois não tinha uma vista como o primeiro nem estava bem preparado, o que depois do sucedido devia ser um upgrade, na nossa opinião foi um downgrade. O que nos sensibilizou mais foi o facto de ninguém nos pedir desculpa pelo sucedido, simplesmente o recepcionista de nome Diogo, bastante atencioso e simpático, no check out após perguntar se a estadia tinha corrido bem, e reportarmos a situação, nos pediu desculpa. Quase 24h depois ninguém da parte de chefias e direcção nos disse nada.
06/17/2020
Expedia reviewer
The hotel was luxurious, clean with high quality furnishings. Unfortunately the menu for half board guests was insulting and it is clearly not the chef at fault as the a la carte menu was excellent. I would not recommend staying on a half board basis, but bed and breakfast was very good.
06/17/2020
didier surmont

superbe massage spa piscine 24h le top
06/17/2020
Brillant Sab

Excellent hôtel. Accueil chaleureux
06/17/2020
FATIMA Afonso

Excelente Resort! atendimento excecional! o quarto era TOP TOP com sala, cozinha, 2 wc, varanda, piscina! aconselho vivamente nem que seja por uma noite!
06/17/2020
Cláudio Carromeu

Hotel reaberto agora com outro grupo. Não sei por onde começar de tão má que foi a minha experiência. Comecemos pelo início. Já existia algum tempo que gostaria de visitar este hotel mas comparando os preços que praticavam optava sempre por outros hotéis. Desta vez e com a anunciada reabertura resolvi escolher este hotel. Existam promoções de reabertura e claro que optei por tentar perceber se existia alguma mais valia de reservar diretamente com o hotel. No site do hotel indicava que fazendo a reserva diretamente com eles teríamos um voucher de 15€ para gastar em serviços na estadia. Pois bem liguei para o hotel a fazer a reserva e a perguntar como funcionava o dito voucher. A funcionária além de super antipática colocou a minha palavra em jogo dizendo que era impossível tal promoção. Cheguei ao hotel munido de informações( do próprio site mas ao que parece os funcionários nem se dão ao trabalho de visitar e certificar se da informação que os seus superiores hierárquicos colocam) e apresentei o meu desagrado com a situação. Foi me então atribuído o voucher de 15€ a algum custo. Para a minha estadia optei por escolher uma suite panorâmica que no meu entender fazia mais sentido para apreciar a vista do hotel. Nesse primeiro dia e como já cheguei tarde acabei por descarregar as malas e descansar. No dia a seguir e com um dia fantástico de sol acordei e levantei as persianas. Apesar de estar com o ar condicionado no máximo não era possível permanecer naquele quarto era impossível, portanto paguei uma suite panorâmica para não conseguir usufruir da vista durante o dia. A permanência dentro destas suites durante o dia é impensável a não ser que feche as persianas e que se mantenha no escuro. Além de todo este sofrimento causado pela impotência dos ares condicionados a limpeza do hotel foi outro ponto muito negativo. Quando se pensa num hotel de 5 estrelas pensamos em limpeza extrema, mas aqui não. Apesar de ter sido reaberto existem carpetes já sujas, e os funcionários quando fazem a limpeza dos quartos fazem apenas o básico dos básicos. Depois temos o spa, bem o spa para uma reabertura deixa muito a desejar pois existem partes que não funcionam. Enfim uma desilusão das grandes com este hotel que já queria visitar à muito. O único ponto positivo no meu entender é mesmo a comida que essa sim representa bem um hotel de 5 estrelas. Para mim volto a dizer este hotel foi uma verdadeira desilusão em todos os aspectos. Este hotel é um hotel de 5 estrelas por vergonha porque para mim não corresponde de todo a designação dada. Não voltarei e não recomendo.
06/17/2020
Expedia reviewer
Etape dune nuit au calme dans un établissement haut de game que nous navons pas eu le temps dapprécier totalement tous les équipements (spa et activités)Diner et petit déjeuner très convenablesPersonnel serviable
06/17/2020
Carvalhaes Walter De Sa

Ótimo local e bom atendimento.
06/17/2020
André Detais

Excellent à tous les niveaux accueil,services,chambre spacieuse ,restaurant petit déjeuner et dîner excellents,je recommande cet hôtel,son spa,et son raffinement très class .
06/17/2020
Tiago Ramalho

Para mim foi uma experiência excelente. Comida do pequeno almoço e Spa são o melhor deste hotel. Os funcionários também são muito competentes e atenciosos. Um lugar excelente para descansar
06/17/2020
Shailyn Shah

One of the best hotels I've stayed at. Great staff and facilities, including a whole host of free activities.
06/17/2020
Koldo Carro

Es un hotel fantástico, suites muy acogedoras, al igual que todos los espacios del hotel. La atención es exquisita, muy pendientes del cliente, incluso el director del hotel, muy cumplido. El spa es estupendo. Durante todo el día hay actividades para realizar: caminatas, deporte, yoga... Repetiremos sin duda, pues la zona lo merece. 100% recomendable.
06/17/2020
jesus astola marquez

Buenas instalaciones aunque tardas un poco en ubicarte ,tardas un tiempo en enterarte de la distribución del hotel ,tuve la mala suerte de alojarme poco después del incendio de la zona El hotel es perfecto para desconectar y relajarse Precio fabuloso y lugar para volver
06/17/2020
Jalkaranta Lahti

Kaukana vuoristossa, Portimaoon/Albufeiraan kymmeniä kilometrejä!
06/17/2020
Carlos Barata

Um pouco menos de presunção na cozinha e um pouco mais de assertividade culinária faria bem, um serviço SPA top e um ambiente geral lux
06/17/2020
Camelia Mihaela

Lovely hotel in a lovely Algarvian Mountain. Very professional staff. Very clean suite and good food!
06/17/2020
Hotels.com reviewer
Excellent base for our cycling trip.Superb rooms and very quiet wHich was ideal after long hot bike rides in the surrounding hills.Food and service was very good and so were the restaurants in the local villages close by.
06/17/2020
Nelson Martins

Um sítio a retornar, adorei...
06/17/2020
Nuno Neves

Muito agradável e relaxante ideal para o casal que queira ter um momento a só ou para toda a família. Quartos amplos e super confortáveis. Um hotel com charme e muita inovação. Opção do spa é obrigatório para uma satisfação a 100%. Um passeio pela serra de Monchique é uma das muitas atividades que recomendo para quem gosta de passear pela natureza, que pelos seus trilhos, oferece medronhos (fruto) ... nesta altura do ano.... Estes são grátis!!! Local Fantástico!
06/17/2020
Hotels.com reviewer
Large modern hotel and spa. Large comfortable room. Didnt eat at the restaurant, I thought it rather expensive however the breakfast was fantastic. We stayed at the end of autumn so the hotel was quiet. I was not able to obtain a spa treatment - was told by recpetion, who did not check with the spa room that they were all booked. As I had come across this comment at other hotels I suspect they did not have sufficient therpists available to meet a decliing demand.
06/17/2020
Alpinus Hotel

Excelente localização, apenas 10m da vila de Monchique.
06/17/2020
montez montez

A serra está ainda com os sinais do fogo,
06/17/2020
Mariana Barata

Não é um Hotel com atendimento de 5 estrelas. Faltou informação dada na recepção. um restaurante estava fechado, e o que estava aberto com carta do chef não tinha boa comida. o Spa é pago e externo ao hotel ...pelo que se deve fazer marcação (apenas 1h), o spa tem um limite de 15 pessoas...impensável para aquele hotel. No proprio quarto existe uma coxinha onde nao podemos utilizar todos os eletrodomesticos pois temos de pagar e não existe mini bar. para mim é caro para o que oferecem...e não é de todo um hotel com serviço de 5 estrelas.
06/17/2020
Duarte Nuno LC

Hotel inovador, com grandes espaços mas acolhedor e aconchegante. Suítes amplas. SPA maravilhoso!!! Muitas opções para 2 horas de recarregar energias ! Muito bom !!!
06/17/2020
WINEFOOD winefood.es

Una pena q el reciente incendio haya arrasado los alrededores. Por cierto, atención al nombre ya no es MACDONALD
06/17/2020
Tash Day

In the midst of our camper van trip we needed a little bit of a pamper and indulgence, so I treated my mum and sister to an afternoon in the Sensorial spa. It was so good! Very clean, with lots of variety and beautiful views. The sauna was my favorite. I had a treatment with Laura and she was excellent, she felt like she knew the body so well and certainly put me into a far deeper relaxation state than I have been in a while (I have the deep tissue massage). My sister and mum felt the same about their treatments. After that, we had a delicious dinner at the Mon-chic restaurant and it was delicious, well presented and served by amazing waiters and waitresses. We felt so looked after. It was great!
06/17/2020
Pedro Almeida

Excelência no serviço e atendimento. Um lugar mágico para revitalizar energias.
06/17/2020
Manel Ruiz

No fuimos este verano por el incendio. Nuestra próxima escapada a la zona será el Hotel preferido.
06/17/2020
Luke Matthews

Great spa and health facilities. Staff were very freindly and helpful. Services offered are top class, would return again
06/17/2020
Mark Wilson

Top hotel, had the most relaxing time and enjoyed the spa facilities, highly recommended the food and the staff were very friendly and helpful. Perfect mountain retreat and getaway for a few days.
06/17/2020
John Soanes

3-Star experience. Nice location, facilities and large comfortable room. The guest experience was a multiple fail. We arrived and were taken to a room after a brief orientation. We opened the refrigerator and were greeted with a vile stench that enlisted a gag reflex. The maid explained that they were unable to get rid of it. So the hotel is almost empty and they reissued a room with a known problem? We asked to be moved to the other side of the building as it's raining heavily and having more light would make being trapped inside more enjoyable. Not a problem for an extra €30. Drinks in the bar was our best encounter, the server was very welcoming. Dinner was disappointing. There were as many servers as there are tables, yet service was non-existent. They served us undercooked chicken and took it back to the kitchen, only to dry it out. They appeared unconcerned about the health risk. The breakfast was above average and the staff were more engaged.
06/17/2020
David DEGOUVE

Bon hôtel et bien situé. Personnel aimable. Chambres propres. Malheureusement le cadre environnemental a souffert du vaste incendie de forêt d'août 2018 dont la Région porte d'importantes séquelles.
06/17/2020
HansPeterPedal

Schönes und angenehmes Hotel in den Bergen nördlich von Faro. Leider sind die Gebäude sehe Kompliziert angelegt und oftmals fehlt die Beschilderung der Zimmer, man irrt mehrmals von links nach rechts und von oben nach unten. Moderne Zimmer mit guter Ausstattung. Badezimmer sehr sauber und großzügiger Dusche. Frühstücksbuffet hat für jeden Geschmack etwas dabei.
06/17/2020
Rui Viegas

Adorei. Excelente pequeno almoço.
06/17/2020
Bibi Maria

Gostei muito de tudo! A única coisa que me desiludiu foi o facto de a massagem que fiz no spa era para ser de 55 min e apenas teve a durabilidade de 35 e sem qualquer explicação. Dr resto tudo perfeito desde o pequeno almoço ao quarto!
06/17/2020
Jan K

Gehobene Küche mit langweiligem Geschmack.
06/17/2020
César Nunes

Mto bom hotel, muito tranquilo com optimas áreas.
06/17/2020
Carlos Merida

Sitio expectacular para desconectar solo o en pareja
06/17/2020
João Pereira

O bom: Localização "relaxante" dada o contexto paisagístico. O spa, com um circuito de razoáveis dimensões, mas com um nível de serviço bastante bom. O pequeno almoço no restaurante mediterrâneo é diverso e estão sempre a repor, com "show cooking". Os quartos são espaçosos com cozinha que pode ser utilizada mediante pagamento extra. A simpatia, eficácia e disponibilidade de todos os funcionários. Estacionamento gratuito. O mau: O site fala de uma piscina aquecida, mas não consegui sentir esse "calor". Pareceu me idêntica à piscina principal. O site também refere 4 restaurantes: Mediterrâneo (Buffet); Petiscaria; Pizzaria da serra e Mon Chic. Apenas este último encontrava se efectivamente a funcionar como restaurante, em Outubro. Não é claro, aquando da reserva que os restaurantes estão encerrados em determinadas épocas. O spa (circuito) convém reservar antes da chegada. O acesso ao mesmo pode ter um custo entre 20-30€. O vilão: No período em que estivemos, tivemos azar porque, aparentemente, decorria um evento desportivo que levou a um reboliço de empilhador às 8:00 junto aos quartos. Lamentável.
06/17/2020
Elsa Azevedo

Vale muito a pena uma visita. O Sensorial Spa oferece momentos de relaxamento únicos e no restaurante Mon Chic aprecia-se uma bela refeição num ambiente que respira tranquilidade. Recomendo.
06/17/2020
Carina Plogsties

Für ein fünf Sterne Hotel leider enttäuschend bis auf den Service. Das Personal ist wirklich klasse! Frühstück ist sensationell. Abendessen gut aber lange Wartezeit und man muss im Restaurant immer reservieren! Etwas nervig. Und im Vergleich zu lokalen Restaurants sehr teuer. Man zahlt locker das doppelte! Die Zimmer sind geräumig. Alles Suiten. Aber leider lässt die allgemeine Sauberkeit zu wünschen übrig. Da darf man sich auf südländische Mentalität einstellen. Für uns war der Gebäudekomplex zu verwinkelt. Wir mussten 2 Aufzüge nehmen und ca 10 Minuten laufen zum Frühstück zu kommen. Alles in allem ok. Aber nicht für den Preis und 5 Sterne.
06/17/2020
Expedia reviewer
Après une arrivée extrêmement encourageante, car une suite extrêmement confortable de par sa surface très très vaste !!! très rapidement, le service se dégrade... beaucoup de problèmes avec l’un des téléviseurs qui ne fonctionnait pas (ou par intermittence) et malgré le signalement à l’accueil, on nous demande de le réparer par nous même, en nous indiquant la marche à suivre !!! le boîtier dans lequel nous logeons la carte pour avoir l’électricité était défectueux, idem !!! À nous de réenclencher systématiquement le boîtier !!!! Ménage fait en survol, pas de passage d’aspirateur durant notre séjour (1 semaine et demie) peignoirs non changés ! Le personnel de la restauration était charmant et à notre écoute, lorsqu’il manquait même des yaourts nature !!!! Mac Donald Monchique se situe au Portugal...!!!! Pas même un journal national à la réception ! Seuls les anglo-saxons sont choyés au Mac Donald Monchique !Vraiment vraiment déçus de ce séjour !!!
06/17/2020
TANIA BOTELHO

Para fugir da azáfama da cidade nada melhor ir ao encontro de um sítio prazeroso e calmo como o Resort. Serviço 5*. Recomendo
06/17/2020
Mark

Gehobenes Hotel mit guter Ausstattung. Schöne Lage in den Bergen. Das Meer ist etwa 30 min mit dem Auto entfernt. Das Frühstück ist super. Mittagessen und Abendessen ebenfalls - allerdings nicht gerade günstig. Insgesamt ist ein Trip hier her zu empfehlen.
06/17/2020
João Pessolato

Quarto: excelente, recepção: excelente, bar e restaurante: excelentes, piscina: boa, spa: ótimo, localização: boa, limpeza do quarto: regular
06/17/2020
Elisabete Ferreira

Adorei nunca estado num sitio tao bom tao belo... nem sabia como era uma suíte espetáculo espero voltar um dia...
06/17/2020
Loli Rodríguez

Todo muy bien.Lo único la ducha q el rociador no era muy bueno.Pero por lo demás genial.El desayuno muy variado.Y el personal muy amable.Sitio para repetir
06/17/2020
Sergio Gomes

Nice hotel. Quite new but already needs some maintenance works. You can be easily lost inside due to the hotel's architecture. Breakfast area too small for all the hotel. Very good 4star but in my opinion not yet a 5star
06/17/2020
David Wells

This is a lovely hotel, the staff are wonderful and the food is excellent. Only problem is the clientele ... this is our second visit and we had hoped for a relaxing week. Unfortunately... kids !!! Up and down corridor in the morning, screaming (literally) at breakfast, noisy round the pool and in the bar at night. In the 2 years since our last visit MacDonald seems to have repositioned itself as a "family destination". No mention in their website so, if you want a quiet, relaxing, destination.... this won't be for you. We won't be back.
06/17/2020
Nacho Ñam

Buen hotel, pero le falta un poco de calidad para ser 5 estrellas
06/17/2020
Fatima Pinheiro

É um cinco estrelas. Bom projeto de arquitetura. Muito bom. Estive quando tudo estava queimado vou voltar para apreciar a paisagem envolvente.
06/17/2020
Ramiro Matos

Hotel com suites fantásticas, espaçosas e bem decoradas. As zonas comuns e o SPA são imperdíveis.
06/17/2020
Marta Oliveira

SPA fabuloso. Comodidades fantásticas. Staff muito simpático. Pequeno almoço muito bom.
06/17/2020
Patrícia Rodrigues

Excelente para famílias. Quarto bastante espaçoso com cozinha equipada. 2wc espaço bastante luxuoso e grande. Exterior com espreguiçadeira bem como mesa com cadeiras. Pena uma parte da vista ser negra devido aos últimos incêndios. Staff bastante atencioso pequeno almoço bastante bom sempre com o cuidado de variar. Sempre presente um elemento do Kids club com objetos para entreter as crianças ao pequeno almoço. O bar é ótimo e calmo as bebidas acessíveis. O Batman super atencioso. No meu aniversário ofereceram uma garrafa de espumante com descontos para o spa. O resorts tem 3 blocos no início parece um pouco complicado mas facilmente se consegue perceber. A receção muito eficaz, o bagageiro leva nos ao quarto e faz um pequeno tour bem como dá as explicações todas do quarto. Tem 2 piscinas e todas ótimas para crianças. Apesar do hotel estar cheio havia sempre lugar. Recomendo e voltei no inverno.
06/17/2020
Expedia reviewer
Überaus freundliches und zuvorkommendes Personal, welches versucht den Aufenthalt so angenehm wie möglich zu gestalten! Die Zimmer sind groß und gut ausgestattet. Lediglich die Klimaanlagen ist ein wenig zu laut.Auf den zweiten Blick hat das Hotel sehr viele Schönheitsfehler und kleine Mängel, welche man bei einem 5 Sterne Hotel nicht erwarten würde.
06/17/2020
Daniel Martins

Conjunto hoteleiro de apartamentos com cozinha bem equipada, ideal para famílias, especialmente com crianças pequenas. Destacam-se as duas piscinas exteriores o parque infantil e os campos de jogos. Pequeno almoço muito variado, com produtos de qualidade e confecção de omeletes no momento. Pessoal muito simpático e atencioso.
06/17/2020
Ralf Gaßner

Gehobene Ausstattung, sehr viele und engagierte, liebenswürdige Mitarbeiter
06/17/2020
Filipe Teles

Local calmo com envolvente Natural fantástica
06/17/2020
Osiris Roost

Really good hotel in beautiful scenery. Perfect for families and spa holidays. Big multiroom suits. Good Internet. About 25km from the beach. 80km from the Faro airport. Private parking
06/17/2020
George VLACHONIKOLIS

Don’t rely on them if you have an emergency! The staff were unhelpful, uncooperative and devoid of basic human empathy when the forest fires (August 2018) moved towards our hotel. They eventually decided to evacuate everybody when the flames were 2km from the hotel; anybody with any sense had left hours earlier! Not one courtesy email or telephone call thereafter to acknowledge whether we were OK/ had lost stuff/ needed relocating. Shameful.
06/17/2020
Zeyad Adelco

Best staff ever... Clean rooms... best breakfast ever!! Especially the ones who were making us the fried eggs, thank you so much all MacDonald's MONCHIQUE staff... Their soaps were nice too
06/17/2020
Mahomed Sultanegy

Muito bonito , boa vista, muito confortável. Maravilhoso
06/17/2020
Samantha Royston

Luxury hotel located around 45 minutes from faro airport. Really lovely location in the hills, but this does mean that there is very little within walking distance- I would definitely recommend hiring a car to get around. Really nice spa which uses local products and espa. We visited at the end of May, so a couple of the restaurants were closed as the hotel was quiet. Layout of the hotel is more complicated than you would expect, so pay attention when it is explained when you arrive - once you understand it it's fine!
06/17/2020
Harry Gopal

Brilliant location high away from all the busy holiday rush. Excellent SPA facilities, fantastic mountain views and first class service from all at the hotel.
06/17/2020
Edgar Catalão

Hotel e localização extraordinária
06/17/2020
Diogo Sousa

Countryside 10 mins away from the seaside! Best place to experience a mix of mountain mindfulness followed by evening seaside action in Portimão or Lagos.
06/17/2020
Stéphane Martins

Tudo 5 estrelas. O staff foi todo impecável, a suíte muito espaçosa e com uma vista espetacular, pequeno almoço muito variado e spa com muitas opções. Para repetir o mais breve possível.
06/17/2020
Yuntex

Super hôtel, les mecs viennent te chercher, portier, il portent tes valises, bar, piscine intérieure plusieurs resto , bref le meilleur hôtel que j'ai jamais vu. Super cadre dans une forêt c'est juste WAOUH
06/17/2020
Adriano Soeiro

Excelente local para descansar em pleno Algarve. Um Hotel 5***** pequeno-almoço um pouco confuso.
06/17/2020
Tarik Kapetanovic

Great looking hotel/spa. Very friendly staff. Good breakfast. Unfortunately had fog and bad weather when we stayed so didn’t get the amazing views you can see on the website. Spa is good value for money
06/17/2020
annie Lopez

Agréable séjour. Personnel très à l écoute et serviable. Gastronomie excellente. Bon emplacement.
06/17/2020
Fabio Santos

Local para dias bem passados entre a natureza havendo o seu permitido descanso , hotel muito bom , não tenho aspectos negativos a dar , mas posso dizer continuem assim .
06/17/2020
Schuan vom Berg

Schönes Hotel. Nettes Personal. Gerne wieder:) man braucht auf jeden Fall ein Auto dort. 18 mi zum Strand
06/17/2020
Angela Martin

First time in Algarve, best holiday for a long time. Nothing was to much for us. Very helpful. Lovely place to stay and eat.
06/17/2020
Raida Fonseca

Hotel maravilhoso! Funcionários muito atenciosos, o apartamento excelente, com cozinha completa, sala de estar e um banheiro lindo. O café da manhã é fantástico. O que achei ruim é que ficava longe da cidade e o hotel não dispunha de transporte para levar os hóspedes. Tinhamos que ir para a estrada esperar o ônibus. A recepção também falhou no quesito de informação aos turistas, não tivemos informação dos pontos turísticos da região.
06/03/2020
Domingas Ndiba

É um fantástico. Com vista maravilhoso...quarto é um sonho e bem situado. Adorei atendimento.
04/17/2020
Rudi Orlich

Alles perfekt,sauber lecker zuvorkommend äußerst freundlich
03/17/2020
Andrea Orlich

Sehr schönes Spa Hotel, viele Ausflugsmöglichkeiten, Hiking-Wege
03/17/2020
Javier Palacios López

Precioso hotel impresionante ubicación pura montaña un paraíso
03/17/2020
Anabela Catalão

Instalações muito boas, amplas, num local muito calmo e agradavel cim muita luminosidade. Funcionários simpaticos e muito disponíveis. Piscina 24h aberta. Local a visitar futuramente ☺️ novamente.
03/17/2020
Luís Batalha

O conjunto todo... Quartos muito grandes... Espetaculares SPA e zona muito bonita
03/17/2020
Sara Villegas

Nice get away hotel. The rooms are very comfortable and they have a small kitchen to take food and cook. There are different type of activities you can do near by. The SPA circuit is a very nice way to relax but take into account it can have alot of people and in that case I wouldn't recommend it.
02/17/2020
Catia Lourenço

Das duas vezes que estive no hotel adorei! O staff super simpático e acolhedor, o quarto, que acaba por ser quase uma pequena casa, tudo muito cómodo. O spa era ótimo e deu para experimentar todas as experiências sem pressas. O único senão é o facto de no início o hotel é um pouco confuso nos corredores, mas nada que o staff não ajude.
02/17/2020
Maria Graca

Adorei calmo trabquilo simpaticos tirando uma empregada ao jantar
02/17/2020
Ana Albuquerque

Só o sítio em si é lindo, a limpeza é boa e o pequeno almoço uma maravilha. O pessoal é simpático.
01/17/2020
ÂNGELA TORRES

Amei. Apesar de não ser junto à praia. Tem tudo de bom. Paisagem incrível.
01/17/2020
célia amado

Um sitio tranquilo para uma escapadinha
01/17/2020
Mário Santos

Localização espetacular, interior requintado.
12/17/2019
Melody
While the location is lovely the hotel overlooks a main road which is unfortunate. The exterior is also very ugly and its surprises me that an architect chose such an ugly medium for the building to be built it, why was something more fitting for the surrounding beautiful environment not chosen?? Anyway its too late to change it so I guess its a good thing that the interior works so well and is nicely decorated and very clean. My room was lovely too and I found the staff polite and friendly. The only thing I would suggest would be maps or better instructions on how to get to reception as this was a bit complicated and the signage not helpful in this regard. Other than that great hotel, great location and OK it's ugly but once your inside you don't see it!
12/17/2019
Rui Pedro Rodrigues Martins

Hotel que oferece muito sossego e muitas atividades além de praia
12/17/2019
José Batalha

Boa comida. Preço adequado. Simpatia.
12/17/2019
Miguel Coelho

Restauro do hotel necessária..Nunca poderá ser considerado hotel resort e spa.. interiores da suite 1004... urgente restauro...
12/17/2019
Jennifer Mackie

Lovely hotel and suite. Rooms could be better sound proofed but the breakfast spa and treatments were great. We went while it was quiet and it was a shame the bar wasn't open.
11/17/2019
maria caetano

Impecável. Todo o staff muito simpático
11/17/2019
Vania Goncalves

Óptimo para relaxar. Spa muito bom
11/17/2019
Mandy Scorrar

Spent a lovely week here with a friend in October. The suite was clean and well appointed. It was very quiet. The beds were comfortable and the WiFi good. The resort's offering of classes was fantastic and we took in as many as possible. The staff were welcoming and helpful throughout the stay. Excellent breakfast buffet. Large selection of both hot and cold offerings. I loved the resort's location. Out in the hills surrounded by nature. The near by town was close enough for a gentle walk to take in the restaurants there if we wanted to venture outside. The restaurant in the resort was really good and the prices reasonable.
11/17/2019
Lidia Pires

Gostei muito, tudo fantástico.
11/17/2019
Phil Long

A huge hotel with no personality, good staff but not enough of them. Wi-fi is close to 3rd world. And showers need to be run for ages
11/17/2019
Gery Stragier

Chique en prachtig, heel goed. Vriendelijk, gezellig. Aan te raden. Massage, sauna, heel ruime kamers.
11/17/2019
ildefonso parra mendoza

Hotel enclavado en plena naturaleza. Buen servicio, personal atento.
11/17/2019
Barbara Brandao

Adorei este hotel. Staff sempre muito prestável. Spa espetacular! Comida deliciosa. Muito bom para um retiro com a nossa cara metade. Recomendo vivamente.
11/17/2019
maria daniel

Local fantástico Funcionários extremamente simpáticos Qualidade das refeições e das instalações ótimas
11/17/2019
Cristiana Mestre

Staff muito simpático. Pequeno almoço muito bom. E bom poder utilizar a piscina do spa durante a noite.
11/17/2019
Filipe Costa

Pequeno almoço excelente e variado. Sossego, atendimento de todo o staff, actividades para a família. Acesso à piscina interior do spa gratuito.
11/17/2019
robert Cavagnaro

Very nice Hotel spa ! We wish we had more free time to enjoy the facility, but bus tour used up most of our daylight time !
11/17/2019
Bruno Grilo

Incredible staff and location with superb views. Breakfast was also full of fresh products and healthy options. Also, a great hotel for relaxation and active holiday with 3 pools, gym and outdoor activities and kids club. Couldn't recommend more. Only downside was the AC in the room made no difference and as there windows were facing south, got the room pretty hot - glad it was autumn.
11/17/2019
José Antonio López Gómez

La tranquilidad, las vistas, gastronomía, las rutas de senderismo, el clima.
11/17/2019
António Rendeiro

Localização extraordinária na Serra de Monchique. Instalações excepcionais e quartos/suítes fabulosos. A repetir sempre que visite Monchique
11/17/2019
Marjolein Vandierendonck

Alles is top: locatie, bedden, ontbijt. Perfecte uitvalsbasis om uitstappen te doen. Heel rustig.
10/17/2019
chloe pertuisel

En arrivant à l’hôtel , nous sentions déjà qu’il y avait un problème quand une des personnes qui nous a accueilli a fait une tête bizarre en voyant notre réservation , ( nous avions payés pour une suite avec vue sur montagne et grande terrasse), le bagagiste prends nos affaires et nous fait faire pendant une heure le tour de l’hôtel ( Perte de temps total pour nous qui voulions juste profité de notre après midi . Et après 2h de route pour venir jusque là ) tout ça pour nous amener jusqu’à notre chambre pour seule vue la route , l’entrée des camions de livraison,la piscine juste en face avec les enfants et un bruit incroyable , sans terrasse , notre chambre n’était pas conforme pour ce que nous avions réserver et payer (480 euros pour deux nuits sans petit déjeuner et restaurant ), nous retournons vite à la réception pour pouvoir avoir une solution rapide car il est hors de questions de payé pour cette chambre , en tout cas nous y comptions pour un hôtel qui se dir haute gamme. Aucunes solutions n’est trouvée de la part de la direction appart nous dire de partir, en plus ils refusent de nous rembourser pour quelque chose qui est de leur faute et qui n’est pas conforme à notre réservation ! Jusqu’au moment où nous insistons plus que fortement et enfin nous sommes remboursé. Nous sommes repartis sans rien , notre journée à été gâché nous avons fait 2h dans le sens inverse pour retourner à notre point de départ. Nous sommes extrêmement remontés contre le personnel incompétent de cet hôtel !! A fuir.
10/17/2019
Kayleigh Rees

By far, one of the best hotels I've ever stayed in. Staff are accommodating, breakfast food is local and delicious. The man in the bar is a phenomenal mixologist. The whole hotel is impressive. Our room consisted of a bedroom, a separate front room with a kitchen and dining area, with two bathrooms and a shared balcony. I will definitely be returning!
10/17/2019
Expedia reviewer
Gefallen hat uns die wundervolle Einbettung der Hotels in die Natur, die Ruhe und der durchweg freundliche Service. Das Frühstück und auch das Essen im Restaurant war sehr gut. Zu empfehlen auf jeden Fall der Brotkorb! Etwas schade fand ich, dass zumindest auf ihrer Seite nicht vermerkt war, dass der Wellnessbereich pro Person nochmal 25€ kostet Wasser in meinen Augen nicht wirklich wert ist. Das Hotel zeigt an einigen Stellen noch deutliche Spuren des Feuers im letzten Jahr. Aber die Menschen, das gute Wasser und die Location sind einen Besuch wert.
10/17/2019
Monique Helena Conard

Verzorgd... Vriendelijk personeel...
10/17/2019
João Miguel Esteves

Conforto, qualidade, fantástico atendimento e tranquilidade! O SPA é muito bom!
10/17/2019
Dustin Grams

Gutes Hotel in toller Lage. Die Cocktailbar mit den Signaturedrinks ist zu empfehlen. Genauso wie das Cafe Imperio als Resturant in der Umgebung.
10/17/2019
Claudia Correia

Excelente Spa. Vale a pena experimentar.
10/17/2019
DPR

Recepção com falhas, certos pormenores de manutenção/limpeza de partes comuns do hotel não ajustados a um hotel 5estrelas. Pequeno almoço é bom e variado. Quartos com áreas generosas, cama boa e larga, sofá cama muito fraquinho. Confuso circular dentro hotel
10/17/2019
lopes

Local fantástico, funcionários maravilhosos TOP
10/17/2019
Expedia reviewer
Nice modern hotel. Room was spacious with a terrific view and balcony with loungers. A few nick, dents and wear in the furniture but not a big deal. The drive up from Lisbon was an adventure. Lots of curvy mountain roads. Fantastic views. We were not aware of the previous year’s forest fires in the area when we booked. I’m sure the views would have been even better. That said it appears the area is bouncing back nicely. The village close by is a delight. The food at the hotel was very good if a little pricey and the service was excellent. All in all a very relaxing 2 day reprieve during our two week self drive tour of Portugal.
10/17/2019
Caballos la vera en jarandilla

Un 5 * muy bien equipado. Te llevara un rato descubrir como Moverte por el Hotel. Personal perfecto e instalaciones muy nuevas. Desayuno de 10.
10/17/2019
VICENTE DÍAZ LAGARES

Relación calidad-precio inmejorable. Personal muy agradable y atento. Muy recomendable.
10/17/2019
Caroline Harpham

Absolutely stunning resort located in the mountains. Had a suite with brilliant views. There for a belated birthday treat on a half board basis. Unfortunately the set menu dinner was of very poor standard didn't seem that way with al a carte. In and out of restaurant in an hour! Next day breakfast was enjoyable. Pools and water circuits were fun, robes and towels supplied along with free water and fruit. Activities organised. Had a hot stone massage, for the price €80, very expensive quite poor. Pointed out negative feedback but no apology or comment. On the whole very enjoyable, coming to the end of season so not busy. Would go back.
10/17/2019
aure piñero

El sitio es chulo y tranquilo, buen desayuno y el spa pequeñito pero bien. Tiene gim a disposición de los clientes y el trato muy bueno.
10/17/2019
Ana Cristina

Pessoal simpático e disponível.condições óptimas para uns dias agradáveis e relaxantes.ambiente calmo e agradável.cinco
10/17/2019
krs rocknrolla

Beau, propre, grand, chambres au top!
10/17/2019
Paco Sánchez

Muy tranquilo , apacible y personal excelente
10/17/2019
Roy Shay

We wanted to love this hotel, and the truth is that from afar, it's rather lovely. Once you start looking closely, though, it's all a bit tired. The furniture in the rooms is peeling, the pool area is tired with sunshades and decking rotting... Spend your hard earned money elsewhere.
10/17/2019
Yolanda Rodriguez Vázquez

Genial. Para desconectar es ideal
09/17/2019
Antoni Quintana

El relax, la llum natural, que estigui obert 24h
09/17/2019
Expedia reviewer
Wir hatten eine Woche Halbpension und haben zum Abendbrot das Buffet genutzt. Es war ansprechend und schmackhaft. Ich liebe Soßen und hätte mir in der Woche wenigsten mal eine Soße zum Essen gewünscht. Natürlich ging es auch ohne.
09/17/2019
Ana Santinhos

Ideal para passar uns dias em família com crianças.
09/17/2019
Lidia Katunina

Foi uma surpresa agradável. Muito Bom. Obrigada
09/17/2019
Helmut Kaiser

Sehr schön gelegene Hotel-Spa-anlage
09/17/2019
Patrick Galler

Alles perfekt! Zimmer sind top! Englischkenntnisse lassen zu wünschen übrig und das Essen bekommt 4 Sterne da es mir für ein 5 Sterne Hotel zu wenig Auswahl am Buffet gibt aber es schmeckt trotzdem exzellent :)
09/17/2019
Sand Gd

Excellent hôtel ! De l'accueil le jour de votre arrivée à votre départ, tout est fait pour que vous vous y sentiez bien. Le personnel est très souriant, à l'écoute. Les espaces communs sont propres, confortables et les activités nombreuses. Pour la partie restauration, le petit déjeuner, le buffet de la brasserie et le restaurant sauront vous régaler. Le bar "Mezzanine" ne déroge pas en terme de qualité, vous pourrez y prendre un verre dans un cadre intimiste et avec des cocktails de qualité. Les chambres sont parfaites: literie et équipements de qualité. Parfait pour un séjour relaxation !
09/17/2019
miguel carneiro

5 estrelas mas uma deve ter caído do céu. Para ostentar 5 estrelas, no meu entender, tem que melhorar alguns aspectos. Positivo: suites espaçosas, edifício de concepção moderna com decoração arrojada mas agradável. Bom espaço exterior, disponibizando garagem gratuita aos hóspedes. Pessoal simpático e disponível. Um programa de animação/atividades muito bom, completo e diversificado, apesar de eu ser suspeito por gostar de desporto. Os animadores merecem as 5 estrelas. O hotel tem preocupações ambientais, disponibilizando garrafas de água para reutilizar com água que está sempre disponível na recepção, guardanapos em papel reciclado, etc. Boa climatização e boa cobertura wi-fi. A melhorar: Não faz sentido deixarem as luzes dos quartos acesas após a limpeza, já que até têm cuidados ambientais. Não me parece que crie nenhum ambiente especial no quarto. A limpeza era deficiente e a reposição de produtos, ainda pior. Pequeno almoço tem que variar mais. Quem passa uma semana, gosta de variar e não ver sempre as mesmas coisas. Piscina suja, notando se logo a meio do dia. Durante o dia não aparece um funcionário por lá, para recolher copos e afins. De manhã os guarda sóis e camas estão como ficaram no dia anterior. Não é fácil a orientação dentro do hotel. Crianças e idosos terão ainda mais dificuldade para se orientarem entre blocos. Não precisa mais placas indicativas mas as que têm devem ser melhoradas. O espaço exterior, até à estrada, deveria estar mais limpo e cuidado, mesmo que parte dessa limpeza não seja da responsabilidade do hotel. Sendo o hotel uma parte importante da economia local, talvez em parceria com outros comerciantes locais, deveriam junto das entidades públicas, pressionar para uma mais rápida reorganização da floresta desaparecida e ter em atenção que as plantas invasoras estão a tomar alguma preponderância. Urge este combate. Espero que a minha avaliação ajude a melhorar e também espero poder voltar e verificar essas mudanças. Espero que a minha avaliação ajude a melhorar e espero um dia voltar.
09/17/2019
emilio bozzo

No le pongo la quinta estrella porque siempre soy más crítico con los hoteles de cinco estrellas, solo fallan los restaurantes, menos mal que hay sitios cerca para comer y cenar, pero hay que salir con coche. Los desayunos muy bien, las instalaciones buenas, el spa agradable y el personal encantador (un 10)
09/17/2019
Joff_82

Magnifique hôtel situé sur Monchique , de style moderne contemporain ,Vous allez être très surpris .Les chambres sont modernes et spacieuse et toutes équipées de balcon. Vous disposez de 2 piscines qui sont payantes 25€ la journée. Le Personnel compétant sera au petit soin avec vous. LES++++ Parking en sous sol surveillé, petit déjeuner intercontinental de très grande qualités, gentillesse du personnel, produits locaux. Toute est réunis pour passer excellente vacances.
09/17/2019
aitor a

La mejor estancia que he tenido. Instalaciones en perfecto estado. Personal muy atento y cin una sonrisa. Cocina buenísima con sus restaurantes, pizzería y bar. Spa perfecto y habitaciones muy amplias. Sin duda volveré por el hotel y ek entorno.
09/17/2019
Matthew Farrar

Really lovely stay in the algarve hills. 35 mins to all the beaches but nice to be away from all the crowds. Great staff and breakfast is lovely.
09/17/2019
veronica salatino

Todo un lujo en un entorno preciioso
09/17/2019
Valérie Bayle

L’hôtel est vaste mais il y’a une certaine logique, visite guidée le jour d’arrivée nous a faciliter la compréhension, choix très varié pour le petit-déjeuner, possibilité de dîner tard (ouvert jusqu’à 22h30 en août) chambres très spacieuses et propres, personnel avenant et serviable
09/17/2019
David Evans

Really nice place to stay. There are family suites, which were adequate for 2 adults plus 2 kids. The included breakfast basket was good for breakfast and most of lunch; just needed to buy a little more meat for sandwiches every couple of days. Included kids club was great to give parents a break and to keep little ones out of the heat. Good for a couple of hours per day. Overall would recommend
09/17/2019
Alfredo Gonzalez

Agradable hotel, con un personal colaborativo y profesional. Cerca de Portimao y a in paso de las Caldas de Mochique, antiguad termas romanas.
09/17/2019
Fernando Landesa

***** estrellas para un 5 estrellas, muy buena ubicación si deseas recorrer el Algarve ya que tiene muy buenas conexiones, apenas 15 minutos en coche te separan de portimao . En cuanto al hotel está muy bien cuidado, muy atentos todos los trabajadores/as, muy buena limpieza y muy buena organización! Realmente merece la pena!
09/17/2019
Hotels.com reviewer
kids club staff were amazing. heated family pool was not heated, and needs alot of tlc. The room was not clean properly, they forgot to make my daughters bed, never left a towel for her. The floor was never cleaned neither was the toilet and no toiletries. For the price payed and the hotel being 5 star I was not happy. Asked for first aid and no one showed up, despite calling them twice.
09/17/2019
Expedia reviewer
Excellent holiday - lovely staff, good activities, good pool, good foodKids loved it!The activities were great but tend to get filled up but still manage to get enough
09/17/2019
Joao Franco

Muito bom! E o recepcionista Joao foi super atencioso! Muito bom! Obrigado por a experiência
09/17/2019
manuel v

Lugar tranquilo, restaurante muy bueno, habitaciones enormes, con cocina
09/17/2019
Expedia reviewer
Fue muy acertada la decision del hotel. Cabe destacar las habitaciones limpias y muy grandes y un desayuno espectacular.
09/17/2019
Manuel Pinhão

This is a very nice resort in a wonderful place, with great views. But some amenities are poorly designed for families with kids. For example, there is no babies' pool, or a decent shallow zone in any of the outdoor pools. The indoor pool is actually off-limits to kids until 9pm, when most of them are probably getting ready for bed. The kids' club isn't open all day (closes for lunch), and kids can't be in it unless they're joining the scheduled activities, which need to be reserved in advance. The hotel is divided into 3 buildings, which makes all navigation difficult and morose. From my room (11th floor) to the family pool took 3 elevator rides with some corridors in between. Most of the staff is very friendly but noticeably inexperienced. Again, a very nice hotel in a beautiful quiet area of the Algarve, but not quite a 5-star experience.
09/17/2019
Salvatore De Giacomo

Sehr gutes Essen gutes Personal kann man nur entfällen
09/17/2019
Steve Grosz

Très bon petit déjeuner , calme , reposant , un peu labyrinthe mais ça fait faire du sport . Point négatif pas assez de place assises et le restaurant pizzeria est cher avec très peu de choix .
09/17/2019
Omer Siraj

The best resort I have EVER stayed at. Staff are lovly the spa is great...paid £90 for a massage and access to the spa...really good. The breakfast...WOW...JUST THE BEST...fresh fruit, fresh food..fresh everything. This place is for couples or adults...kids may not have much to do. Again the best resort I have stayed in.
09/17/2019
Joana Reis

Adorei a localização, staff, comodidades do hotel. Regressarei sem dúvida.
08/17/2019
Expedia reviewer
The staff were amazing friendly and no request was too much. The hotel itself I dont think is five star. The pool area needs maintanence especially the kids pool looked very worn, the decking was loose and some srews were coming out. Some of the loungers were broken. The the water was quite dirty at times and we had to ask for it to be cleaned. The toilets in the kids pool area did not have keys to lock the door. The window panels looked like they were full of limescale. The breakfast was good but again I dont think this was five stars . The area felt very cramped at breakfast time. There was only one toaster for all the guests. Overall the breakfast options were quite good for a weeks stay. The activities at the kids club were great. We have two five year olds they loved it. We also did the family treasure hunt which was great fun. The area is perfect to do hiking or running in the hills around the hotel.
08/17/2019
Rovena Moura

Niemals 5 Sterne, Jamais 5 estrelas! Apartamento a primeira vista bonito, mas depois começamos a perceber que nada mais era do que fachada. O suporte do chuveiro estava quebrado, a limpeza do mesmo nao estava como esperado. Travesseiros de pessima qualidade. Dormi mal durante a estadia inteira. Liguei para a recepção, mas nao havia travesseiros mais baixos. Serviço no Restaurante é pessimo, assim como o menu! Vegetarinos não são bem vindos!
08/17/2019
Colin Salter

I am not sure about the accommodation , I just work around the gardens, I have just started working there, for what I can see it is a an amazing place, the views are to die for, and plenty of swimming pools so that you are not crowded, I would call it a very very good weekend break, check it out for yourselves,we all have different opinions about these places I think it's very good
08/17/2019
Expedia reviewer
An excellent hotel. The rooms are of high standards and a beautiful decor. A lovely family resort with lots to do. This hotel I would highly recommend to stay if you are visiting Portugal.
08/17/2019
Christophe POUPART

Super séjour, super accueil...
08/17/2019
Carlos gonçalves

Local muito bom para lazer com muitas actividades no próprio Resort aconselho
08/17/2019
Expedia reviewer
The only problem I had was with the restaurant where on two evenings people not just myself spent an inordinate amount of time waiting to be seated. The first night I could see it was quite busy and and it was 9pm. But the second night was 7.45pm and I waited 15 minutes to be seated. For me on my own it was long enough but there were others with children left standing the same amount of time. There were plenty of empty tables and organisation seemed lacking. I do not usually complain but this left a bad taste on my last night. There were no explanations or apologies. Secondly I had booked in the afternoon and found when my turn came that it had not been recorded. Apart from that I could not fault the property, the breakfast was excellent with plenty of variety and the rooms were excellent also. Very nice shower in the spare bathroom. Pity about the restaurant in the evenings mentioned.
08/17/2019
Jason Thomas

Average place to stay. 3 star at best. Place is massive, so spread out it’s a nightmare to get anywhere. It takes 10 mins to get from block C to reception if your key stops working. Terrible breakfast, tiny buffet space and not enough tables for guests - many people were queuing just to get a table every morning. And the restaurant, wow I’ve never had such incompetent service, it was like it was every waiters first day on the job. Had to move room 3 times as the external doors didn’t lock, at first we were told it was a maintenance issue and would have to be looked at in the morning. I had my 6 year old son with me, it was not acceptable to sleep in a room with doors that can be opened, so I kicked up a fuss and we moved rooms. Outside pool was not heated, hence it was not possible to swim in it as it was so cold it made my feet numb in minutes. Family pool never had towels provided even though they were supposed to be there at all times. Outside of hotel was poorly looked after. Don’t go, spend your money elsewhere. Highly disappointed.
08/17/2019
Javier Pérez

Escribo esta opinión en directo mientras espero la cena. Teníamos reserva a las 21:30. A las 22:00 seguimos sentados sin tomarnos nota. Como esto ya había pasado anteriormente, me he quejado pero como si oyes llover. Son las 22:33 y tan sólo hemos tomado el aperitivo. Ni siquiera nos han puesto las bebidas. El problema es organizativo ya que disponen de bastantes camareros que lo único que hacen es dar vueltas. Uno de los ellos se ha preocupado de la situación aunque con poca eficacia. Son las 23:08 (en España las 00:08) por fin estamos con el segundo. Todos menos mi mujer a la que no se lo han servido porque parece que se han olvidado. Al final le han puesto otro plato que no había pedido. 23:21 (el restaurante debería haber cerrado a las 22:00) Estamos esperando el postre, entretanto el camarero amable trata de disculparse ofreciéndome una cerveza. En mi mal inglés le explico que rechazó la invitación, que lo que quiero es un buen servicio. 23:30 Tras dos horas terminamos de cenar. Estamos en los tiempos habituales de las últimas noches. 23:37 La metre ha tenido el detalle de hablar con nosotros y disculparse por el servicio prestado esta noche. Le he explicado que no es algo puntual, que hoy ha sido peor que otros días pero no demasiado diferente. Espero que tomen medidas y que esta reseña contribuya a ello. Una pena, el hotel nos encanta pero el servicio de restaurante es absolutamente impresentable. Mañana empieza el fin de semana. Miedo me da.
08/17/2019
Sascha-Matthias Kulawik

Even though the rooms were spacious, the usual standards were missing: - One shower gel per room (for 5 people) - Different bottles / qualities of Shampoo & Shower Gel - Only a bottle of water without sparkling in the room, which was not exchanged the following day. - No minibar - Two bathrooms (top!), but the shower sprays the whole room. In addition shower gel is missing - Nespresso machine in the room, but with cheap imitation capsules. - Bathrobes in the rooms, but not for children. - Bathrobes only available in M. - Pool towels were not replaced. It was to be noted positively in the rooms that two baths were present, one beside the bedroom and one at the entrance. The bedroom can be closed by a door. In the living room and in the bedroom there is a TV - the TV is also Wifi AP at the same time. The WIFi is very fast and worked without any problems. SPA The SPA was not included - additional fee 25 € per person and day. All treatments are more expensive then usual in comparable Hotels. It consists of a Finnish sauna (at 80 degrees) and three steam and aroma saunas as well as several different rain showers and a wellness bath welcomed me beside the therapy and rest rooms as well as the warm loungers and the alternating foot baths. The cold bath for cooling down was outside of SPA together with the pool bar. The small SPA is OK for a 4 star hotel, but not worth any surcharge. Moreover, there is no access to the pool bar from the closed SPA area. In the SPA area was free water or tea. Pools There is a children's pool in area C, a cold pool at the pool bar and the SPA pool inside. All three are separated from each other. The children's pool was very uncomfortable, no shade places and neither a bar nor any other kind of possibility to drink water. The cold pool is very pleasant and visually attractive. Restaurants At the beginning we booked a menu for 25 € per adult, the so called "Half Board". A "Half Board" menu was given by us 5 only to one person - somehow the waiter cleaned it up quickly, so that we ordered a la carte - apparently it was better for business. We were promised that the "deposit" would be charged. Main dish prices between 20 and 40 euros. A Franziskaner beer costs 7 €, that's quite expensive. Wine from 18 € per bottle, 5 Euro for 0,5L Superbock is acceptable. The food was excellent and without any problems. Breakfast The breakfast menu was ok. There were some gluten-free options on the first day. On the second day there was no gluten-free bread and the waitress said "sorry". If hotels do not have this option, then usually bring my own bread (which is of course not the case when the Hotels offers it). There were fresh fruits (pineapple, papaya, 2 different melons, pickled fruits etc.), sweet spreads, fresh omelettes, Continental and a few sorts of meat / jamon and cheese. Children + Events There is a mini club that is open 2 hours in the morning and 3 hours in the afternoon - but you are list if your child is older than 12 and younger then 16 - then he / she can't and doesn't want to go to the Mini Club and is still too young for other options (e.g. SPA). Apart from the fact that we understand by "making swords" what with cardboard and glue and not something like "blowing up balloons and forming them into swords" two of our three children felt comfortable there. Due to the lack of time we were not able to use the events. There were numerous options for adults during the day. There is a free car park and a small shop at the reception.
08/17/2019
Priscila Angela Berton

Por ser resort poderia melhorar em alguns aspectos, comparado com outros resorts. A limpeza do quarto poderia ser melhorada. A questão do pequeno almoço poderia ter disponibilidade de pegar e levar pro quarto. Água e toalha poderia estar disponível próximo às áreas das piscinas para pegar e deixar. A arrumação das camas para o período noturno (dormir). E dispor de mais sabonetes nos banheiros, visto que deixavam apenas um bem pequeno para lavar as mãos.
08/17/2019
Inma Sánchez

Decoración excelente, trato muy amable.Muy buenas instalaciones. Excepcional.
08/17/2019
Pictures Pauline

Een mooi oord om tot rust te komen. Aan te bevelen. Geen foto's erin i.v.m privecy.
08/17/2019
Hotels.com reviewer
The hotel is fabulous, the staff are very pleasant. The breakfast was amazing! I highly recommend the breakfast as you can get everything from different ranges of bread, cheeses, meat products, fresh tropical fruits, cereal and yoghurt selection, you name it. The room we had (junior suite) was equipped with a full kitchenette, which was perfect as some days we made a light lunch/dinner and saved some monies as the hotel restaurant is a bit on the expensive side. The only downfall was the noise coming from extractor fan in the kitchen during the night (due to the wind) it made this insane tap tap noise, but other then that could not fault it. Special shout out to Jefferson the bar tender by the pool. He’s customer service was superb and such a lovely chap to talk to.
08/17/2019
Antonio Martinez

SUPER Hotelazo con todas las letras. Ideal para descansar, desconectar y visitar playas preciosas solo a 30 minutos en coche. Personal super atento y amable en todo momento, habitación suite con un balcón y una cama impresionante. Se podía tomar el sol en las hamacas de nuestro balcón . Desayuno completo y buenísimo, con una cocinera todos los días. El spa vale 25€por persona y día y puedes entrar y salir las veces que quieras, nosotros no lo pagamos, porque a partir de las 20:00h podias acceder gratis a la piscina cubierta con hidrospa Venía bien para descansar antes de dormir. Tenias agua, fruta y frutos secos gratis a diario, además de actividades todos los días. El gimnasio pequeño pero moderno. Lo recomiendo 100%
08/17/2019
Maeva Heret

Un magnifique hôtel, les chambres sont luxueuses avec 1 salle de bain, 1 salle de douche, une cuisine équipée, 2 télé. Un spa magnifique avec piscine chauffée ouverte toute la nuit et gratuite à partir de 20h, hammam, sauna, bain de pied, 2 douches avec bruit de pluie, orage, ...à 25€. Un très bon petit déjeuner. Nous avons mangé à la pizzeria, j’ai pris des lasagnes à 11€, super prix pour la quantité et la qualité des lasagnes (Voir photo). J’enlève une étoile car le restaurant gastronomique est cher pour le peu de quantité. En plus nous avons attendu 2h15 pour avoir notre plat et nous étions pas les seuls. Je conclue que c’est un hôtel magnifique et très grand mais je ne conseille pas le restaurant gastronomique.
08/17/2019
Manuel Tomé

Local muito agradável. Funcionários muito simpáticos e eficientes.
08/17/2019
David Potts

The hotel is needlessly disappointing. It should be excellent, the facilities are excellent and the views spectacular. However it just isn’t, it certainly isn’t 5 star either. Check in was a shambles. From arriving at the desk to getting to the room took more than 30 minutes. From there on in, the hotel doesn’t do anything wrong, it just doesn’t do much particularly well. After dinner coffees were forgotten whilst poolside cocktails were made wrong and slowly. Internally the hotel is spotless, however externally it is inexplicably dirty. Breakfast is a good selection (again, not 5 star worthy though) however plates aren’t cleaned away. Housekeeping is ‘unusual’ in that we left our room at 10am and went out for the day. we got back to our room at 4pm and it still hadn’t been cleaned. We called to see if it had been overlooked but we were told housekeeping finishes at 6pm..... As if to encapsulate the whole attitude of the resort, I sent an email enquiring about lost property 4 days ago and still have not had a reply. So long as you expect a 3 star hotel the Monchique R&S will be an excellent stay. But 5 star? Not even close I’m afraid.
08/17/2019
Paulo Veloso Gomes

Camo, tranquilo, muito agradável.
08/17/2019
Sousa Andrea

Hatte mir mehr erwartet. Fenstern waren sehr schmutzig Mein zimmer hatte kein kaffe maschine keine bademantel und fehlten produkte und handtucher weil die klima im zimmer nicht ging bekammen wir ein anderes zimmer wo kaffemaschine war und bademantel und ea hat nichts gefehlt. Die kaffemaschine war eine nespreso leider waren die kapseln aber keine. Beim fruhstuck muss man fur ein nespreso kaffe bazahlen 5 sterne hotel ist das leider nicht ,die bar hat snacks habe ein bq hamburger bestellt aber bq war nicht viel zu sehen. 25€ muss man bezahlen fur den sp pro tag. Super ist das man ab 20h -9h schwimmer kann und das man ein gast geschenk gekommt eine trinkflasche die man immer fuhlen kann .
08/17/2019
Sum Nxt Manc

EXCELLENT!! Beautiful resort to unwind in with the most amazing friendly help Full staff. We stayed here whilst travelling tho the Algarve and this was a highlight of the trip. Gym/Spa/Pool & Treatments all 100% spectacular and professional the restraunt is fully committed to diet requirements GF Veggie or Vegan amazing selection would highly recommend to all for even a day to unwind
08/17/2019
Expedia reviewer
J’ai tout aimé mais le spa 5 étoiles le personnel une gentillesse équipement très bien restaurant parfait
08/17/2019
Boutayeb Aarab

Nette kamers, heel vriendelijke personeel en de ligging.
07/17/2019
Macarena Romero

Las instalaciones muy buenas, llevábamos solo contratado el desayuno y muy bien, nos ha decepcionado que la segunda planta del garaje sirva para almacenaje de cosas que no usa el hotel, para un 5 estrellas.
07/17/2019
Roqia BOUNOUAR

Impeccable rien à signaler.
07/17/2019
Ebookers reviewer
Das ist KEIN 5 Sterne Hotel! Wahrscheinlich haben sie die Sterne selbst gemalt, anderst kann ich es mir nicht erklären, ebensowenig wie die guten Bewertungen hier. Jeder der Erfahrung im diesem Hotelsegment hat wird sich, wie wir, nach Ankunft überlegen, ob es sich nicht trotz bereits bezahltem Preis lohnt das Hotel zu wechseln.Die Mitarbeier sind meist freundlich aber das ist auch alles. Alle sind heillos überfordert und an Inkompetenz nicht zu überbieten. Das Frühstück ist eine Zumutung, wenig Auswahl und alles Fertigprodukte die wie hingeworfen daliegen. Man ist gezwungen in einem Gang zu essen da der Aufwand, das Restaurant und die Terrasse einzudecken, nicht betrieben wird. Das Daily Cleaning darf man auf keinen Fall vor 16.00 Uhr erwarten. Als wir einmal anriefen und darum baten, dass das Zimmer gereinigt wird, wurden wahrscheinlich aus Frust meine Schuhe quer durch das Zimmer verteilt, mein Rucksack auf den Boden geworfen und meine Badezimmersachen teils ins Waschbecken geworfen.Generel hat das Hotel keinen Platz für die Menschen die es beherbergt. Der Poolbereich ist chronisch überfüllt (übrigens sehr idyllisch neben der Strasse gelegen), ebenso wie der Frühstücksbereich und die Garage. Von einem Parkservice träumt man übrigens auch vergeblich. Beim Auschecken wurden wir abgehandelt und nicht einmal gefragt wie uns der Aufenthalt gefallen hat. Für Leute ohne grosse Ansprüche ist dieses Hotel sicher OK, für uns waren es leider keine denkwürdigen Ferien.
07/17/2019
Tessa Mossink

Mooie kamer, slecht eten echt geen 5 sterren waard . Geen beloofde fles water en geen vers fruit.
07/17/2019
Alexandra Dinis

3 dias Perfeitos! Super confortavel, bom serviço e o Staff muito simpático, tudo muito Bom.
07/17/2019
david m

Resort con grandes habitaciones y con acceso al spa. Las habitaciones presentan cocina pero recomendamos los restaurantes del hotel. Una pena el incendio que hace años ocasionó la deforestación por dicha zona.
07/17/2019
Hotels.com reviewer
This was my first time at the hotel under the management of the original owners. As always it was a gorgeous stay if youre looking for rest and relaxation. They have moved things around a bit. The shop is now in the main reception. There are more activities which are available to everyone. Water bottles are available, I presume to limit single use plastics. Sadly the original spa manager Caroline has left, but Andrela who has been giving me hot stone massages for the last few years was still there and it was amazing as always. They have introduced room service, which is welcome as there were a couple of nights I didnt want to go out. The hotel obviously has some wear and tear, but Im sure theyll look into it during the down season.looking forward to my next stay.
07/17/2019
Antonio Costa

Maravilhoso Foi um prazer estar com VCS e repetirei com certeza Obrigado pela experiência e pelo serviço
07/17/2019
JAVIER VARELA GOMEZ

Todo muy bien.pero para encontrar la habitacion es dificilisimo.nosotros tuvimos que cojer 4 ascensores para llegar.precio de la barra atraco nivel maximo.9 e por 2 cervezas
07/17/2019
Antonio Perez

Buenas instalaciones, buen servicio con personal muy amable, muy mal la limpieza y en el bloque c habitaciones con mucho ruido exterior que se filtra en el interior. Problemas ya conocidos que no solucionan en el hotel
07/17/2019
Carla Fonseca

Excelente localização e confortáveis suítes. Spa com circuito muito agradável e relaxante. Tratamentos de ótima qualidade com terapeutas experientes que ajustam o tratamento às reais necessidades do cliente. Pequeno almoço excelente com elementos locais ( mel disponibilizado no próprio favo é uma surpresa adicional). Disponibilização de água aromatizada com frutas frescas e variedade de frutas à disposição dos hóspedes diariamente é um miminho extra. Bom parque de estacionamento vigiado. Recomendo pelo menos uma refeição na pizzaria ...top.envolvente de floresta ainda em recuperação dos incêndios de anos anteriores. voltaremos em breve.
07/17/2019
Expedia reviewer
Chouette hôtel situé au cœur de la montagne de Monchique. Lieu propice à la détente et au calme. Le personnel pourrait être un peu plus souriant, mais cest un détail. Petit déjeuner sous forme de buffet hyper complet et très bon. Adresse à recommander.
07/17/2019
Tim Robins

Absolutely excellent! A delightful hotel with relaxed and very welcoming staff. The pool is beautiful, the bar food is healthy and delicious. The breakfast is wide ranging and healthy too. Plus there are hardly any Brits here, so the atmosphere is calm and chav-free. Highly recommended.
07/17/2019
elisa hillari

Hotel excelente para desconectar , lejos del bullicio pero bien conectado con portimao, tan solo 30minutos. Desayuno pequeño pero completo y de calidad. Piscina algo pequeña. El spa no esta incluido, sale 25€ lo que es algo elevado para lo que tiene. Pasillos algo confusos ya que hay 3 bloques y solo están conectados por una planta. La habitación es maravillosa, muy grande y con dos baños. Sin embargo, esta anunciado equipación de cocina pero el microondas a pesar de estar en la cocina, no está disponible. Esto si fue un gran chasco ya que no te avisan y no te das cuenta hasta que compras la comida e intentas encender los aparatos. De resto todo perfecto, personal muy atento.
07/17/2019
julian iglesias

Gran balneario en el Algarve. Calidad por los cuatro costados.
07/17/2019
Travel Vlogger

What a beautiful resort! Firstly I must highlight the amazing customer service from start to end! Nothing was ever too much.
Hotel Suite: Amazing!, Clean, Spacious. It felt like an villa but having the peaks of an hotel.
Spa: Really nice, love the different touches to the showers & sauna which is unique. But I think use of the spa for guest should be free as €25 each time is alot.
Pool in spa needs a bit of care as there is rust all around the sides which is a bit off putting.
Food: Breakfast was poor especially as I don't need pork which there was alot of & egg. It would be nice to have more variety such as: Turkey Bacon or Chicken Sausages & Vegan options.
The in house restaurants were nice just ashame only one is open on Monday & Tuesday which makes it tricky to eat dinner if you don't make a reservation at the main restaurant and there isn't much in the local area. I think it would be helpful to advise guest to book a table and waiver the room service charge for those days.
WIFI: Really good! Was able to watch movies on my laptop at ease.
Free activities: There are a range of free inhouse activities you can take part in.
Taxi: Reception can order you a taxi but as we are in the mountains it takes a while so would advise Uber...plus its cheaper. There was alot of reviews saying they got lost but the maps by lifts are very clear but would be handy to give guest a printed copy.
07/17/2019
sofia

Moro no Algarve, contudo, numa ocasião especial, para fugir a rotina e ao Stress do dia a dia, depois de ver alguns comentários sobre este hotel decidi marcar. Quis preparar uma surpresa ao meu parceiro e por isso pedi para quando chegasse ter no quarto morangos e uma vez que não gosto de espumante pedi para substituírem por uma sangria, tudo isto pelo valor de 50€. Disse que chegaria as 15h, e queria as coisas prontas, e no dia seguinte lá estava eu no hotel a essa hora... Entrei no quarto e para minha surpresa não tinha nada preparado... Quando confrontei o empregado, ele com cara de quem se tinham esquecido, disse que ia fazer o pedido.... Só recebemos a sangria e os morangos meia hora depois.... A Sangria que fizeram era pequena e no bar custava 16 euros... não houve nenhuma atenção por parte do hotel depois do sucedido... Alem disto... Atenção que estamos a falar de um resort que supostamente é de 5 estrelas.... Pedi para uma suite panorâmica... a primeira coisa que salta a vista assim que vamos a varanda do quarto é a parte da parede da rua toda danificada... Os candeeiros da sala com teias de aranha... a aureola da porta do quarto suja com alguma bebida que alguém entornou...e a aureola da segunda casa de banho suja também... A água da piscina exterior aquecida, estava sujissima... Acho que para um resort desta categoria não é admissível...
No entanto o pequeno almoço é fenomenal, maravilhoso e também gostei bastante das aulas gratuitas... embora só tenha ido a de Yoga.... Mas a professora era espectacular embora não falasse português...
Após apresentar a reclamação na recepção, não foi feita nenhuma devolução de dinheiro, nem que fosse os 50 euros do que era suposto ter sido uma surpresa e não foi.... Nem sequer um voucher para ser usado noutra época para não ficar com esta impressão amarga deste hotel... Pois paguei a suite panorâmica** suja e não muito panorâmica, e os 50 euros deitados fora.... porque não existiu o impacto esperado e podia ter pedido no bar se era para receber meia hora depois e só tinha gasto 16€.... Só não escrevi no livro de reclamações porque realmente o objectivo era relaxar e não stressar... O meu companheiro esqueceu-se de uma blusa e de uns calções e depois da reclamação, ainda ligaram a dizer se quisesse que enviassem era cobrado o transporte.... De 5 estrelas não tem nada... Talvez 4...
Por isso se for recomendo que pague o quarto mais barato e se quiser surpresas faça voce mesmo...
07/17/2019
Ben Lowik

Geweldig luxe appartement, vriendelijke personeel en toen we aankwamen een leuke rondleiding gehad. Een restaurant met een Michelin ster waar je uitmuntend kunt genieten. Het ontbijt is ook super goed en je kunt ook lekker buiten eten. Wel een resort die bezig is met je gezondheid en daar moet je van houden. Een echte vijf sterren hotel om te genieten van de luxe en rust met; parkeergarage{gratis}, een super uitgebreide spa, zwembad met lekkere bedjes, goede restaurants, poolbar, elke kamer heeft zijn eigen goede WiFi, liften en een appartement met: dubbele badkamer. Een keuken met magnetron, afwasmachine koelkast en kookplaat, grote smart tv, een aparte slaapkamer met een kingsize heerlijke bed, twee airco's die je zelf kunt instellen. De omgeving is super mooi en het hotel ligt mooi in de heuvels. Het plaatsje Monchique stelde niet zoveel voor maar hebben daar wel de lekkerste hamburger uit mijn leven gegeten dus er lekker lunchen. Stand is dicht bij. Tip neem zeker een huurauto.
07/17/2019
Expedia reviewer
Not everything was open everyday which made the stay more difficult due to the isolation of the hotel. The bar was closed and the pizza restaurant closed 2 days a week. The main restaurant had very limited choice.
07/17/2019
Andreia Moniz

Spa facilities are not included in the stay. Half the staff is nice, the other half seems completely lost. The layout is confusing, we had a hard time finding our way around and following all the schedule rules of when we could and could not use the pools and the restaurants and the staff didn't seem to be doing better then us. Great toiletries from the region included in your stay. The rooms are big and have 2 toilets. It's okay but not a 5 star I my book mostly because of service.
07/17/2019
Nathalie Gödeke

Ein Hotel zum Wohlfühlen! Super sauber, die Zimmer sind ein Traum und das Personal immer zuvorkommend. Das Frühstück lässt keine Wünsche offen! (Siehe Fotos) Bei den anderen Bewertungen wurde oft erwähnt das es ein Nachteil ist das die Zimmer über 3 Gebäuden verteilt sind. Dies können wir nicht bestätigen, im Gegenteil. Man kann über bestimmte Etagen zu allen Gebäuden gelangen und das innerhalb kürzester Zeit. Zudem ist über Zwischenausgänge das Verlassen des Hotels immer möglich wodurch man immer Abkürzungen gehen kann. Für uns war dies eher ein Vorteil da es immer leise und ruhig ist da wenige Zimmer auf einer Etage/ einem Flur sind. Dass das Hotel nicht gerade zentral liegt lässt sich leicht durch recherchieren herausfinden, daher verstehe ich auch nicht die Kritik,dass das Hotel mitten im Nirgendwo ist. Ein Mietauto ist natürlich zu empfehlen, die Autobahn ist nur 10 Minuten vom Hotel entfernt. Für uns ein fantastisch erholsamer Urlaub mit unfassbar liebevollen Mitarbeitern. Wir kommen wieder!!!
07/17/2019
Alice Soares

Agréable endroit et très reposant aux milieu de la verdure
07/17/2019
Susete Pereira

Fantástico. Excelente serviço, comida, quartos. Pessoal super simpático. Recomedo
07/17/2019
Valeria Villalba Vides

Wonderful place, amazing service. Highly recommended. It can be complicated to remember all the instructions to move around the blocks but this is just a minor thing. Really enjoyed my stay. Perfect for couples.
07/17/2019
Carlos Cedillo Cedillo Manzano

Una experiencia muy bonita fabulosas instalaciones en plena naturaleza y muy buen trato de nuestros hermanos los Portugueses....
06/17/2018
Miguel Vasconcellos e Sá

Espectaculares instalações. Quartos muito amplos e pessoal extremamente simpáticos. Vale a pena visitar
06/17/2018
Rui Mimoso

Muito bom para descansar. Comida muito boa
06/17/2018
Luis Nunes

Diferente maneira de ver o Algarve. Num resort muito simpático e acolhedor. Boas suites. Bons restaurantes. Bom SPA.
06/17/2018
Varelina Veldman

Great place for solo traveller. With the activities offered by them you have plenty to do. I can only recommend.
06/17/2018
Paulo Santos

O hotel é bom (aparetemente) mas o staff... pelo menos o do front-office podia ser mais dedicado/educado
06/17/2018
Nuno Lopes

Localização, suítes, simpatia do staff e piscinas
06/17/2018
Simon G

Spent a few days here.No complainats.Defo a 5 star gaff.Theres a peri peri chicken place about a 10 minute walk up the hill.It doesn't even have a menu.Walk in sit down and for about 20p you eat all night.
06/17/2018
Thorsten Wilms

Wir verbrachten 4 Nächte in diesem tollen Hotel und sind rundum zufrieden. Unser Zimmer war wirklich groß, mit zwei Bädern, zwei Fernsehern (einen davon haben wir allerdings nicht an bekommen), einem breiten, sehr angenehmen Bett, schöne Ausstattung und einer Küchenzeile. Wir erhielten eine Flasche Sekt zum Geburtstag meiner Freundin, danke dafür. Das Personal ist sympathisch und freundlich und immer bereit zu helfen. Die beiden Außenpools (einer davon beheizt) laden zum Liegen oder Schwimmen ein, einzig der Indoor-Pool ist nur über eine Spa-Buchung nutzbar. Hier das einzige Manko: Uns war nicht klar, dass man den Spa-Bereich nur mit Anmeldung nutzen kann. Vielleicht sollte man hier noch mehr verdeutlichen, was der Unterschied zwischen einem "2 hour Spa circuit" und einem Spa-Bereich, dem man aufsuchen kann, wann man möchte, ist. Wir wissen es noch immer nicht :-) Trotzdem: Alles top. Lage, Aussicht, Ausstattung, Service, Frühstück (!!). Meine Freundin war schon zum zweiten Mal da und wir kommen sicher gemeinsam wieder.
06/17/2018
Paula Magalhães

Alojamento com uma arquitetura moderna, luminosa e ampla. Bons espaços comuns. Staff simpático, atencioso e eficiente. Localização em montanha, a 23 km da praia. Excelente contacto com a natureza.
06/17/2018
Paulo Farinha

Muito fraco e edificio anti relax ...
06/17/2018
Carlos Rodrigues

Hotel muito bom, com decoração recente, funcionários muito atenciosos e simpáticos e um bom pequeno almoço. Vários restaurantes de diferentes especialidades de comida disponíveis, apesar de alguns deles serem sazonais. Piscinas bastante agradáveis. A planta do Hotel pode ser um pouco confusa no primeiro dia, mas nada que impeça de chegar ao destino. Os funcionários estiveram sempre disponíveis para nos ajudar com o que fosse preciso ou para nos levar ao nosso destino. Bastante agradável para famílias, com bastantes actividades e locais de entretenimento. Disponibilizaram o alojamento e berço para o bebé de forma gratuita
06/17/2018
Vitor Manuel

Excepcional localização. Resort de alta qualidade. Staff e gestores de um profissionalismo exemplar e altamente conscios das suas responsabilidades e de activação do publico. Uma alimentação cuidada e de alta qualidade. Muito bons aposentos. Lugar de uma tranquilidade bastante agradável.
06/17/2018
Luis Gabadinho

Excelente vista. Acomodação 5 estrelas.
06/17/2018
Jo Bell

Love this beautiful hotel. The staff were amazing and helpful sorting out our lost booking, even though we arrived at midnight, and the resort is a real gem. Excellent.
06/17/2018
O Café Curto

Hotel fantástico, staff muito simpatico, comida fabulosa, local perfeito para relaxar!!
06/17/2018
Karl Heinz Ross

Bietet alles. Spa, Restaurant, Outdoor und Indoorpool. Man benötigt unbedingt einen Mietwagen.
06/17/2018
Catarina Fontainhas

Local muito agradável, com vista soberba sobre a serra. A prova de que o Algarve não é só confusão e também permite uns verdadeiros dias de relaxamento. As piscinas não são grandes mas como estão separadas, permitem que os hóspedes se dividam e faz com que estejam calmas. Os quartos estão muito bem equipados. O pequeno almoço buffet tem imensa variedade e bastante qualidade nos produtos servidos. Uma experiência a repetir!
06/17/2018
marie ignjatovic

Je recommande cet hôtel luxueux endroit magnifique accueil rien à dire!!.
06/17/2018
Vijay Parekh

Lovely hotel in an idyllic location up in the Algarve mountain region. Good for hiking, biking, and relaxation. About 80mins from Faro by car. Free parking on site.
06/17/2018
António Botelho Moniz

Um espaço incrível, tudo 5estrelas! Recomendo
06/17/2018
maria magalhães martins

Otimo local. Suites fantasticas e otimo pequeno almoço. Staff simpático e profissional. Ficaram as actividades extra como ponto negativo. A sala de jogos tambem bastante imcompleta.
06/17/2018
Arieth Pereira

Serviço de primeira, lugar muito aconchegante. Recomendo.
06/17/2018
Paulo Russo

Restaurante muito caro , local lindíssimo , muito simpaticos
06/17/2018
Carlos Lemos

Têm tudo para ser EXCELENTE, acho que deveriam alterar a politica de funcionamento dos pequenos almoços! Os cliente vão para descansar "e têm todas as condições para isso! Porque stressar os mesmos! 1) Todos os dias esgota algo; 2) Fecha as 10:30.... é absurdo fecharem o bufete com o restaurante com clientes que ainda não terminaram, incluindo desligarem as luzes do restaurante .
06/17/2018
Blanca Trujillo Laquidain

El hotel en cuanto a sus instalaciones está muy bien, exceptuando el hecho de que está dividido en tres bloques distintos y es muy liosa la movilidad por éste. En cuanto a los servicios les daría una puntuacion de 0!!! Es una verguenza el servicio de limpieza, que pasan a horas inoportunas como la hora de la siesta, incluso algun día ni han pasado. Los servicios de comida son lamentables, para los desayunos, que se supone que hay buffet libre, tardan por lo menos 20 minutos en reponer las cosas básicas, por lo que si quieres desayunar en condiciones tienes que estar por lo menos 1 hora. Yo en mi caso cogí media pensión por lo que también tenía cena incluida. Esta es incluso peor, tardan un promedio de 2 HORAS para traernos un aperitivo que siempre es el mismo, tres gotas (literal) de cremas de sabores, bastante repetitivos, un entrante muy muy escaso, un principal que no varía de pescado o carne y que encima siempre lleva la misma guarnición o salsa, y por ultimo un postre en el que usan siempre los mismos condimentos. Yo soy una persona bastante tranquila y que come de todo, pero en este hotel han conseguido alterarme y desde luego no se lo recomendaría a nadie!
06/17/2018
Carlos Jiménez

Excelente lugar para una escapada. Tranquilo, limpio y con buenas instalaciones. Tiene 2 piscinas. El personal es muy agradable. Tienen una amplia variedad de actividades. El desayuno es buffet libre y es muy variado. Es un poco confuso orientarse dentro de las instalaciones al principio, pero vale la pena. El precio es elevado pero tiene algunas ofertas muy interesantes. Para llegar y moverse a otros sitios hace falta vehículo.
06/17/2018
Reinier Grimm

Modern en luxueus. Prachtig uitzicht vanuit voorzijde. Nadeel is dan wel het verkeerslawaai van de weg Monchique-Portimao. Neem in het restaurant de huiswijn Cadao douro. Zowel wit als rood beide top. €12 per fles.
06/17/2018
Iris Markgraf

Sehr guter Service, schönes Ambiente, unglaubliche Zimmer! Essen exquisite. Wir kommen wieder!
06/17/2018
alvaro vellido

Servicio excelente. Comida muy buena.
06/17/2018
maria helena mateus couto couto

Tranquilo, sossegado e bonito.
06/17/2018
Elaine Holton

The most amazing place, we had a Truly memorable stay and cant wait to return next year, such attentive caring staff in the Spa, they deserve a ten out of ten, wonderful treatments. Food was another 10 out of 10, lovely fresh ingredients cooked to perfection, nothing negative to say, well done guys, fabulous, Thank you x
06/17/2018
René Christensen

Dejlig renoveret hotel i dejlige naturomgivelser. Meget venlig og imødekommende personale.
06/17/2018
Eduardo Gonzalez

Magnífico hotel en la sierra de Monchique. Lugar ideal para desconectar y disfrutar de la naturaleza mientras te relajas. Las habitaciones son muy amplias y muy bien equipadas
06/17/2018
Carlos Filipe Pereira

Super tranquilo! Staff muito atencioso!
06/17/2018
Cesar Correia

Até agora surpreendido pela positiva. Façam uns Fim e Semana cá dentro e não ficam arrependidos. Simpatia desde o Spa á Restauraçãp. Obrigado.
06/17/2018
Nimi Manro

The most TERRIBLE So-called ‘5*’ resort. When we arrived the room was not ready. We have two toddlers 2 and 3 year old. The staff, when asked, had no clue as to why the room wasn’t ready. We waited an hour with two young kids, who were tired, needing feeding and needing their nappies changed. After TWO hours of waiting we lost our cool. The staff were hopeless and weren’t giving us a clear, honest reply as to what was going on. This lead to arguments in the lobby area whilst other guests were arriving. We were tired, fed up and it had ruined our plan for the day. We got into our room 3 hours late and then we couldn’t make use of the day. Rather than giving us an explanation the staff were telling us what to do I.e. go and sit outside (last thing on our mind with two young fed-up kids!!). It really let our day down considering we were expecting far better service. Having travelled around Europe and globally, this was BY-FAR, one of the worst hotels we have stayed in. Having called the general manager to our room (who told us he will give us a reduction in price to our room rate due to the hours we had lost), which was sent in an e-mail confirmation, we came back to England to find that the agency from whom we booked through, tried their best to contact the hotel for the promised refund; but the hotel after 3 months of chasing, didn’t deliver. The pattern of making big promises and under-delivering seems to be part of the staff training, right from the top end to the bottom. What a scam of a hotel. If you want luxury and great service, this is not the hotel for you. HIGHLY dissapointing.
06/17/2018
Patricia Maria Vilaboy Deus

En el pulmón del Algarve. Su spa sensorial ofrece los rituales y tratamientos más sofisticados del mercado. Fuera, el aroma a eucalipto de la zona hará tu estancia algo inolvidable.
06/17/2018
Carlos Pires

Hotel muito interessante. Restaurante bastante caro apesar da comida ser inovadora, diferente e saborosa.
06/17/2018
Chris Godridge

Had a great week here. The food has been really good especially the fish. Staff are very friendly and the facilities are great.
06/17/2018
Xana Bota

Excelentes quartos, spa, simpatia de todos e uma beleza natural magnífica
06/17/2018
Juan Carlos Areal Herrero

Hotel estupendo el trato es buenísimo desde que entras por sus puertas .instalaciones preciosas y muy bien cuidada.Repetiremos sin dudarlo..Nos han hecho pasar el mejor aniversario. Muy agradecidos
06/17/2018
Gui Do

Sehr schön gelegen und ein super Ausgangspunkt für Wanderungen im monchiqie Gebirge. Restaurants und Frühstücksbuffet excellent.
06/17/2018
Michel Hippeli

Very nice Hotel with a nice view and a huge resort. Breakfast- and Dinner Buffet could bei mir huge. Für good was verändert Special. Nothing for small children.
06/17/2018
Francesco Pratticò

Un sogno di hotel, in un'oasi di verde pace.
06/17/2018
Владимир Смирнофф

Лучщий отель,если выбирать из отелей !!!/тафтология/- в данной местности . Прекрасная крымская- Португальская природа на 3-5 дней уединится только в него, современный , достойный , вокруг подобных нет.
06/17/2018
Ligia Reis

Hotel muito agradável, moderno, limpo Tenham atenção quando marcarem os quartos. As suites pátio dão claramente para as janelas dos outros quartos. Restaurante com refeições agradáveis mas sempre grelhados. O staff é muito eficiente e simpático. SPA bastante caro para apenas duas horas 35€/pessoa.
06/17/2018
SORBIER Jean-Paul

Bien mais déçu... je m'attendais à mieux. Propreté des chambres et ménage pas à la hauteur... petit déjeuner parfait
06/17/2018
Volker Daum

Super moderne Ausstattung, sehr gute Wellnessangebote.aber laute Straße direkt vor den Zimmern
06/17/2018
Esperanza Jesus Castaño

Fantástica e inolvidable como años anteriores.
06/17/2018
Aurora Morariu

Overlast van verkeer- resort naast een drukke weg zodat bij het zwembad en bij het terras ruik je uitlaatgassen ipv frisse berglucht. Airco problemen overal in het resort- benauwde warme en vieze lucht in de ochtend bij het ontbijt, benauwd en warm s'nachts op de kamer.
06/17/2018
Vincent Barbez

Hôtel de rêve et reposant pour un séjour magnifique en Algarve.
06/17/2018
Ewoud Ronner

Het is een mooi hotel, met mooie faciliteiten waar je heerlijk tot rust kunt komen! Echter vinden wij 75% van de medewerkers niet echt vriendelijk. Een stap extra (hospitaliteit) had ik vaker verwacht, bijvoorbeeld bij het ontbijt waar degene die het ei klaarmaakte ontzettend onvriendelijk was. Bij het zwembad kreeg ik om 17:40 al geen drankje meer ("bar is closed" werd mij medegedeeld), terwijl bij navraag de bar tot 18:00 open zou zijn. Daarnaast lagen bij het zwembad geen handdoeken meer en moest ik bij de bar (die onbemand was) 10 minuten wachten op iemand van het personeel. Bij de pizzeria op het complex kon ik maar een paar drankjes van de kaart kiezen. Ik ben echt wel iemand die snel tevreden is maar bij een 5* hotel verwacht ik toch wel iets meer service! Sowieso een wat vriendelijkere benadering van het personeel.
06/17/2018
Aymerick C.

Expérience mi-chique mi-raisin : Hôtel ayant tout pour faire rêvé : double piscine (dont une chauffé), spa, vue sur la vallée quand vous allez au bar"la mezzanine", personnel de réception et restauration souriant et aimable et chambre simple et chic! Sur le papier ça a l'air sympathique et voici mon expérience. Donc les deux étoiles viennent pour le personnel et le design, sinon les autres point qui fâche... j'ai prit une chambre "vue patio" et pour le coquette somme de 179e la nuit vous avez effectivement une vue sur la réception. Extrêmement romantique... Bon pour calmé ce désagrément, vous allez barbotter au spa ! Et là ! Au mieux d'avoir une douche froide au sens propre, c'est au sens littéral. Personnel du spa limite désagréable si vous n'etes pas bilingue, et surprise ! Déjà que la chambre coûte, et bien le spa n'est pas compris ! Vous devez vous acquitter de 35e pour 2h ! Ou payer pour les massages (oui là c'est plus normale). Vous partez prendre un cocktail offert de bienvenue ? Et bah non! Uniquement de 18h à 1h. Bon allez on ce reprend, on prend les informations fournies par votre TV dans votre chambre et on pourra en randonnée ! Sauf que la TV ne précise pas les dates de ces randonnées, donc une balade pour voir une cascade qui fini sur une cascade de goute d'eau (voir cascata do barbelote, j'ai mis des photos) Bon on pars sur les"nombreux restaurant à disposition" , ils sont au nombre de 2! Et inutile de vous dire que les portes monnaies serré resteront, pas sur leur faim, mais bien affamé (ou amaigri !) Sans parlé que vous n'avez strictement rien à 7 km à la ronde ! Pour reprendre sa voiture le soir, soit vous avez de la chance et vous avez une place à l'étage. Soit des longue minutes de manœuvre s'offre à vous. La clientèle incivile ne comprend pas que les places sont délimité et trouve bon de ce mettre dans des endroits improbable. (Oui je suis retrouvé dans l'impossibilité de bouger ma voiture ) Heureusement, l'hôtel vous propose une supérette . À tarif élevé mais acceptable. Heureux de pouvoir (enfin?) manger enfin vous courez à votre chambre ! En prime, vous avez une cuisine tout équipé ☺️( four micro-ondes, plaque à induction même un espèce de travaille ! Et comblé du luxe un lave vaisselle et des pastilles à disposition) Mais l'hôtel a trouvé judicieux de collectionnés les casseroles ! Au mieux de les mettes dans les chambres ! Donc vous voilà heureux avec vos pâtes et votre plaque à induction ! Pour continuer sur les chapeaux de roues : climatisation des chambres aussi bruyantes qu'inefficaces. (Les deux clim étaient en panne dans la chambre) En bref: si vous cherchez un spa passé votre chemin, sauf si l'argent n'est pas un souci. Si vous avez peu d'affinité avec l'anglais et le portugais passer votre chemin. Si l'amabilité inexistante du personnel spa et du personnel cuisine pour le petit déj ne vous pose aucun souci. Si vous retrouvez au mieux de nul part ne vous dérange pas ! Civilisation Conclusion : Si ces conditions vous paraîsse normale allez y ! Sinon vous trouverez facilement mieux, moins cher et dans un endroit moins paumé très facilement.
06/17/2018
Jayne Skinner

This hotel is a complete rip off!!! Yes nice views but that's all I can say about it. Some of the staff were rude and the food in the pizzeria and the alacarte restaurant was very poor. Will definitely not be staying there again!
06/17/2018
Maria Domingos

Excelente hotel, serviço de muito boa qualidade. Vista espetacular. Recomendo.
06/17/2018
Ju Nie

Schönes Resort, sauber und gepflegt, das Personal ist sehr freundlich, die Zimmer (appartements) sind groß und geräumig. Beim Frühstück ist es etwas überlaufen, auch in der Nebensaison. Pool ist sauber, genug liegen und Schirme sind vorhanden.
06/17/2018
Henry Volcano

Schöne geräumige Zimmer, gute Ausstattung (Kühlschrank, 2 Fernseher, perfektes WLAN weil der Router der Fernseher ist) . Frühstück fand ich nicht ganz so toll. Das Parkhaus mit kostenlosen Parkplätzen ist echt ziemlich eng mit großem PKW (vor allem im unteren Parkdeck). Das Resort ist insgesamt aber Weiterzuempfehlen.
06/17/2018
Per Frennberg

Spacious, quiet and well staffed hotel in a nice and strategic location in the Montchique region. The staff is generally very friendly and hard working, however organisation and internal communication could be improved. There are also several inconsistencies that puts a drag on the total impression. For example the food in the a la carte menu was excellent, but it was served in a totally non-charming cantine with lots of disturbing noise from the kitchen (how could the staff stand it). Also, our suite was very spacy and with fantastic views, but A/C didn't work properly and furniture had a very cheap look. Inconsistent! The pool area was totally dominated by children so nothing for more adult people. I can highly recommend the bike renting service. You have the bike in the morning so You can start early. All in all, lots of space, lots of nice staff but a few areas of improvement.
06/17/2018
Expedia reviewer
Spacious, quiet and well staffed hotel in a nice and strategic location in the Montchique region. The staff is generally very friendly and hard working, however organisation and internal communication could be improved. There are also several inconsistencies that puts a drag on the total impression. For example the food in the a la carte menu was excellent, but it was served in a totally non-charming cantine with lots of disturbing noise from the kitchen (how could the staff stand it). Also, our suite was very spacy and with fantastic views, but A/C didnt work properly and furniture had a very cheap look. Inconsistent! The pool area was totally dominated by children so nothing for more adult people. I can highly recommend the bike renting service. You have the bike in the morning so You can start early. Wifi is also excellent throughout the whole resort. All in all, lots of space, lots of nice staff but a few areas of improvement.
06/17/2018
Jm Sm

La situación perfecta. El apartamento muy bien. Estuvimos una semana y opino que muchas cosas tendrian que mejorar. El personal de recepción exquisita. Nuestro wc no funcionó durante 3dias. Suerte del baño de cortesia, pero en hotel de 5* no dió ninguna solución. El servicio de habitaciones un desastre. Un dia venia a las 19:00, otro a las 16:00, otro a las 12:00, otro a las 18:00. El último día que llegamos 18:45, cuando vinieron a a las 19:00, hora de cenar, ya no abrimos la puerta. No puede ser en un hotel de 5*. Si durante el día querias tomar un café, si no era en la piscina no supimos encontrar otro lugar. Un día a las 18:45 fuimos a tomar un café a la picina y nos contestaron que estaban cerrando y no lo podían servir. Cerraban a las 19:00 creo. Nos dijeron que la piscina superior estaba abierta 24h, pero a las 20:00 nos sacaron para añadir productos a cubos. En la piscina inferior igual, nos dijeron que cerraba a las 20:00, pero nos hicieron salir a las 19:00. Son curiosidades. Nos pusieron muestras de champú pero no de gel, no tuvimos la muestra de aceite, etc...
06/17/2018
Rui Monteiro

Excesso de espaço nos quartos...
06/17/2018
Maria Teresa Ibañez

Instalaciones muy buenas, buenas vistas un gran hotel, pero.... no nos solucionaron el problema de aire acondicionado que no funcionaba, y sorprendentemente, en cinco días no nos repusiron ni gel ni champú... ningún accesorio de baño
06/17/2018
Expedia reviewer
Das Macdonald Monchique Resort & Spa ist über mehrere Ebenen und Gebäubeblöcken verteilt. Man ist teilweise etwas unterwegs, um von A nach B zu kommen. Die Anlage ist sehr modern gestaltet und uns hat es architektonisch sehr gefallen. Die Suiten sind riesig und mit einer Küche und zwei (!) Bädern ausgestattet. Die Zimmer sind prima schallisololiert, so dass man wirklich Ruhe findet.Das Frühstück ist sehr gut, jedoch ist der Andrang recht hoch, so dass es schon etwas stressig wird.Insgesamt ist das Hotel zu empfehlen. Man sollte sich aber bewusst sein, dass der Strand ca. 30 Minuten mit dem Auto entfernt ist. In der direkten Umgebungen gibt es wenige Restaurants, die man zu Fuß erreichen kann.
06/17/2018
Stephen Reeves

Amazing location and very high quality throughout. Not 5 stars only because the pool suffered from a lack of beds.

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