audrey: Overpriced vs the quality of service expected of a 5* resort. - The kids club isn't one. We didn't feel comfortable leaving our kids in the care of the entertainment team, and as far as I could tell no one did. There are cartoons on at all time, so children daring to play with toys are being policed rather than entertained unless actively requested by parents hovering. - the last 3 days of our stay were crammed with noisy revellers presumably because the hotel massively discounted their rooms to not suffer losses towards the end of the season. Meaning that the indoor pool was horrendously crowded and noise throughout the hotel was epic. - the queues to get served at the bar and seated at the restaurant was overly long (even before the invasion, so never ending after that). - Very limited choices in the food, and the only other restaurant served roughly the same thing as the buffet. - There are no views, the hotel overlooks houses and a road. - on the plus side the family room are spacious, functional and well designed. - a good choice of drinks (better than other all inclusive 5*) - The hotel is a 10min walk from 2 beautiful sandy beaches, 20min from the marina and 40min from the old town (Albufeira).

Teresa Stjohn-jeffrey: Felt previous review was a little harsh so have decided to review myself. Just returned from a 2 week holiday at pinhal santo, it is a typically Portuguese villa, lots of dark wood and sparsely furnished but it was huge, extremely comfortable seating in the lounge, one of the largest fridges I've ever seen, the beds weren't particularly comfortable but in England, everyone seems to have pillowtop mattresses which are hard to beat, that said, I slept fine after the first couple of days. The pool does have a leak which the owner is aware of which is why he came by every couple of days to top up, he explained that he hasn't been able to fix it during the season as he has been fully booked but will be sorting it when the season finishes at the end of October. It in no way detracted from our holiday and we used the pool every single day. He was very discreet when he popped by to do pool chores and the villa was lovely and private with huge electronic security gates. The dog that was 'roaming wild' was a small, very friendly dog called bear, who is kept on a long leash at the owners villa which is down the very end (a long way off) of a no entry track on the premises. He unfortunately , occasionally, gets free and rushes up to get a fuss. He was never a problem, never enters the villa, never barked, jumped up or in any way made himself a nuisance. I cannot wait to return and wouldn't hesitate to recommend, it is not new or modern but was a fantastic villa for us, not too far from things but far away enough that we could whoop and holler around the pool without bothering anyone.

Fui à loja buscar um cortador de relva novo mas não o consegui encontrar no corredor, apesar da informação fornecida. Falei com uma mulher no balcão de atendimento que verificou o site e me disse que não tinha nenhum em estoque. Mostrei-lhe uma foto que tirei que mostrava 14 em stock apenas algumas horas antes. Ela foi lá atrás, encontrou o modelo que eu queria e trouxe-o para fora para mim. Acontece que ele foi removido para se tornar um item de limpeza e eu recebi um preço com desconto.

Nunca tínhamos usado o Serviço de Appliance da Capital City no passado, mas como tínhamos uma nova máquina de lavar louça Whirlpool que precisava do serviço de garantia, fomos encaminhados para lá. Como resultado da excelente resposta da Capital City, do desempenho do nosso técnico, Jerry P., e do acompanhamento da empresa, eles serão, a partir de agora, o nosso serviço de reparação de electrodomésticos. Não hesite em recomendá-los!

Não havia monitoramento dos clientes que chegavam no momento em que cheguei, então a loja estava lotada, os clientes não estavam se distanciando socialmente, não havia trabalhadores suficientes para ajudar. Os suprimentos que eu precisava eram limitados em variedade.Jim na seção de Tintas foi um excelente representante de serviços e tornou minha visita muito produtiva. EXCELENTE PRÊMIO DE REPRESENTAÇÃO à JIM.