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Agência de turismo in Lisboa, Lisboa
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Yellow Bus Tours - Lisboa
Agência De Turismo em Lisboa, Lisboa
Avaliações: 276 | Classificação geral: ruim
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Praça do Comércio 31-34, 1100-148 Lisboa, Portugal
Avaliações

06/18/2020





Trop d'attente entre deux passages.
Perdu 3 heures de visite par jour à attendre un bus.....
Mal organisé....

06/18/2020





Horrible experience with Yellow Bus Purple tour in Lisbon, Portugal. First of all, please discontinue the Purple tour! We do not need a tour of the Industrial area of the city and the AIRPORT. Boring, long and no where fun to get off and on. In all fairness, I heard the Blue tour is great but we were so disappointed with the Purple tour, we didn't want to take anymore tours.

06/18/2020





Die Busse fahren nicht wie in den Flyern angepriesen. Wartezeiten von 15 Minuten wurden bei uns schnell mal zu 45 Minuten und mehr. Nicht zu empfehlen. Bucht lieber ein uber. Geht schneller und kommt wenigstens wenn man es bucht.
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06/18/2020





Wir warten heute das zweite Mal über 40 Minuten. Bei der letzten Station haben wir uns dann entschieden ein privates Taxi zum nächsten Ziel zu nehmen. Bin gespannt, wann endlich der nächste Bus kommt. Das einzig faire wäre hier den Preis erstattet zu bekommen, wenn man bedenkt, dass wir für diesen Service pro Person 25€ bezahlen!

06/18/2020





Resté 3 jours à Lisbonne (03-05 / 05/05 2019) , je n'ai pu utiliser mon forfait (39.60€ pour deux) que deux fois, les renseignements sont faux, incomplets, bâclés. Attente interminable . Un vrai piège à touristes. Je mets une étoile car il m'est impossible de mettre des étoiles négatives

06/18/2020





The bus was over crowded with people standing and the bus driver continued to accept others on board. Also very little detail is the historical commentary. Too much singing with terrible music and when you dont speak Portuguese I couldn't understand the lyrics. People were asleep on board. The quality of the earphones were awful and bulky and difficult to use. I wish I had read other reviews before I paid for this tour. This bus is called Yello6 bus but you take the blue line total contradiction. I've taken the Red lines many times in many other countries and the experience has always been great

06/18/2020





DO NOT BUY FROM THIS COMPANY. Bought a 3 day pass. Real mistake. Given a map that is too small to adequately identify stops. Asked directions from multiple Yellow Bus Agents. Each person told us to walk about 6 blocks total and we found no marked stop. This happened all day. We finally found a stop at the arch by the waterfront with an empty closed trolley. We waited there along with many other people and finally gave up and walked to our hotel which was about 1/2 mile away. We can strongly support the Red Bus and Greyline companies. They had busses everywhere. DO NOT BUY A YELLOW BUS TICKET. Should have read the reviews first.

06/18/2020





Do NOT use this tour co. I live and work in Lisbon and made a HORRIBLE mistake booking with my friend. The 'start site' is a 15 minute walk from the posted site. Nobody knows what they are doing and the tour you to unknown/nobody cares locations just to get to Bellem tower, finally gave up and got off and took a cab. If I could give less than one star I would - you suck Yellowbus, you suck.

06/18/2020





E un mod excelent de a cunoaste usor si repede Lisabona. Dupa tur, poti alege ce vrei sa vizitezi. Are multe facilitati, de accesat, e util turistilor fara ghid.

06/18/2020





Un'ora e mezza di attesa. Sono passati 3 tram che non mi hanno fatto salire perché pieni. Pagato 20 euro per un servizio penoso. Evitatelo

06/18/2020





HORRIBLE. This is by far the worst tourism company I've ever seen.
Buses are ALWAYS late, and when they pass sometimes THEY DON'T STOP!
We ended up using uber all the time. Such a waste of money.
Avoid this company if you don't want to ruin your visit to Lisbon.

06/18/2020





Waste of money. Do not bother. Paid 22e per person and could never find a bus. Luckly it work on some trams and the big elevator. This rate only works for yellow trams though no one tells you until you try to use a green or red tram. Better to buy a transit pass or buy tickets a la carte. Great city though. Red hop on hop off seems to have more buses.

06/18/2020





Je suis une habituée des circuits en bus touristique et je peux vous dire que c'est le pire que j'ai fait. Le tour est fort attrayant. Le bus est censé passer toutes les 15min, après plus d'une heure d'attente, toujours pas de bus pour repartir du Monastère des Hiéronymites direction la tour de Belém. C'est inadmissible! Je déconseille fortement!

06/18/2020





There's a map that has the routes & other useful information that is handed out by various tourist bodies. Sadly it appears to bare little relation to the actual bus routes or times. We spent an hour waiting at two bus stops only to have one bus whizz past & for the second to tell us that our prefered route went nowhere near where the map said it did. I can't spend anymore time trying to find out where the route goes

06/18/2020





Conseillé par l'office de tourisme. Finalement attente interminable, bus bondé... à fuir.

06/18/2020





A éviter si vous vous rendez à Lisbonne sauf si vous aimez perdre du temps. Annoncé toutes les 15min c'est plutot 45minutes a chaque fois. Et les bus arrivent tous en meme temps . Privilegiez les deplacements en bus/tram/metro beaucoup plus rapide et moins couteux. Enfin, le but de ce bus etant l'audio ca serait bien que l'audio fonctionne plus quune fois qur trois. A eviter.

06/18/2020





Totalement désorganisés et inefficaces, personnel pas sympathique du tout, allez prendre des cours à Barcelone !!!!

06/18/2020





Empresa boa, proporciona um bom entretenimento

06/18/2020





Schlechte Organisation, viel zu wenige Fahrzeuge - daher zumeist überfüllt, sehr ärgerlich

06/18/2020





Leider zu lange Wartezeiten und teilweise veraltetes Equipment, sodass man auch vom Audioguide wenig mitbekommt. Und Achtung: Heute wollte man uns die Hills Tram Tour verweigern trotz das wir es mitgebucht hatten, weil angeblich Umstellung auf Sommerfahrplan. Sogar den Versuch finde ich Unverschämt. Organisiert euch besser! 2 Sterne, weil ihr im großen und ganzen gute Mitarbeiter habt, ansonsten leider Mau.

06/18/2020





Compagnie correct. Attention pour les arrêts. Ils ne sont pas annoncés dans l’audio. Et si vous ne demandez pas l’arrêt, il continue. Ce qui oblige à être attentifs au parcours. Dommage. Sinon pas de problème de fréquence. L’audio et correct.

06/18/2020





The seats upstairs get soaked wet, and you can't really see it after it stops raining. You can easily get a wet bottom. These seats upstairs need to be be changed for proper ones! It is hard to read the stops locations on the map provided. An app with a more precise map and updated stops would make it easier to hop-on hop-off the bus and enjoy the city. The audio guide and the routes options are ok.

06/18/2020





Live warten schon über eine Stunde auf dem Bus. Hab sowas in keiner Stadt noch erlebt.yellow bis Danke für die Frechheit.

06/18/2020





Cojan otra compañía si ueden, una hora esperando y ahora dañimos

06/18/2020





Also uns haben die Touren großen Spaß gemacht. 3 Bustouren, unbegrenzt komfortabel Straßenbahn fahren und auch noch eine schöne Bootsfahrt auf dem Tejo. Was will man mehr für sein Geld? Insbesondere die Hills Car Straßenbahntour ist eine ausgezeichnete und bequeme Alternative zur völlig überfüllten Linie 28. Man sieht viel mehr von der Stadt. Besonders beeindruckend ist die Alfama mit ihren engen schluchtartigen Gassen. Aber auch alle 3 Busfahren sollte man nutzen. Kombiniert man Bus, Tram und Boot geschickt mit dem Zweitagesticket und hat noch etwas Glück mit dem Wetter, bekommt man einen interessanten Eindruck von Lissabon. Ich würde empfehlen, erst einmal alle Routen komplett zu absolvieren, um später zu entscheiden, welche Attraktionen man nochmals ansteuert. Noch ein Tipp, möglichst an der Starthaltestelle einsteigen. Das garantiert meist einen schönen Platz. Besonders bei der Tram ist dies sehr zu empfehlen.

06/18/2020





Cogímos el yellow bus de 48 horas que incluye los tranvías y elevadores y muy satisfechas. La verdad es que fue todo un acierto, te puedes bajar donde quieras conocer más esas zonas y volver a subir cuantas veces necesites, con frecuencia de autobuses cada 20 minutos. En el autobús tienes auriculares para coger e ir escuchando as esplicaciones en tu idioma de todos los monumentos por los que pasa el bus. Hay varios recorridos pero el que más me gustó fue el de belem. Volveré a repetir con yellow bus cuando vuelva a Lisboa.

06/18/2020





Estoy en Lisboa en este momento de pasada, si hubiera leído estas críticas hubiera cometido el error de no comprar el ticket de 72hs, me tomé las dos líneas de bus (azul y morado) más de una vez el bus casi siempre semi vacío, hice el recorrido en barco que estuvo genial, tuve pase libre en todos los Tranvías y elevadores, nunca tuve que esperar más de 10 min ningun bus ni tranvia, me atendieron bien y mañana voy ir al aeropuerto en el aerobus que también esta incluido y pagué todo 45e,, para mi estuvo genial! Para ser mi primera vez en Lisboa me vino muy bien

06/18/2020





On a pris yellow bus tour ( hills tramcar tour ) qui emprunte le même traget que le mythique tram 28, une expérience inoubliable !

06/18/2020





Haben heute 3 x je mindestens 40 Minuten gewartet. Einer fuhr direkt an der Haltestelle durch, obwohl Haltepunkt der Linie und nicht voll. Also nicht kurze Streckenabschnitte planen, sonst wartet man den ganzen Tag.
Hoffentlich wird das morgen besser.

06/18/2020





Uma excelente experiência! Diversidade de opções, elétricos, autocarros e barcos na cidade de Lisboa. Acesso gratuito ao Elevador de Santa Justa

06/18/2020





Very long waiting times. Waited for over an hour at station 3 and no Bus was coming. We were told later that Station 3 is NOT on the stopping list on that day. Poor Service. Never again. Look for the Red busses they seem to be much more frequent and reliable.

06/18/2020





Nach über einer Stunde warten sind wir von Station 3 (Purple Line) zur ersten Station gegangen. Dort hat dann auf Nachfrage der Fahrer gesagt, dass heute die dritte Station nicht angefahren wird. An der Station selbst war kein Hinweis. Von den roten Bussen sind während der Stunde mehrere vorbei gefahren.

06/18/2020





Schlechte Bustour, schaut euch eher die Alternative (rot) an.
Standen über eine Stunde an Station 3 ohne abgeholt zu werden.
Als es uns schließlich zu blöd wurde, sind wir mit TIER Rollern in die Stadt und haben dort die Yellow Busse erwischt.
Auf Nachfrage wurde und gesagt dass Station 3 heute nicht angefahren wird - wieso auch immer...
Infos welche Stationen gefahren werden gibt es generell nicht.
Nie wieder yellow Bus!
Ps: die Kopfhörer sind mies!!!

06/18/2020





Bus kam einfach nicht. Haben eine Stunde gewartet. Auf Anfragen wieso: „Keine Ahnung“.

06/18/2020





Sem dúvida a melhor forma de conhecer a cidade, fantástica qualidade. Simpatia e atenção. Acesso a vários benefícios em especial ao elevador de Santa justa.

06/18/2020





Serviço 5 estrelas, equipas de atendimento mto acessiveis e autocarros novos! gostei tb dos textos no phones... uma boa forma de conhecer lisboa.

06/18/2020





Espetacular!!! Um passeio fantástico pela cidade de Lisboa, super prático e com grande mobilidade. Equipa super simpática e organizada!

06/18/2020





Recomendo...Ideal para conhecer os locais mais emblemáticos da cidade...podemos entrar e sair as vezes que quisermos...Os motoristas e promotores 5 estrelas...obrigado yellow bus pela magnifica experiência,voltarei sem duvida

06/18/2020





72h de diversas experiências interessantes. Um boa opção para conhecer a cidade!

06/18/2020





Gute Idee- Schlechte Umsetzung. Ich habe schon in einigen Städten Hop on Hop off Busse benutzt, bisher war es auch immer unproblematisch gewesen. Yellow Bus hat leider viel zu wenige Busse, sodass man ewig warten muss und die Busse auch viel zu voll sind. Der audio Guide funktioniert leider auch nur selten. Wir hatten auch oft das Problem das die Busse nicht an jeder Haltestelle angehalten haben und wir so längere Strecken zu Fuß laufen mussten (bis zur nächsten Station).
Wer also noch keine Tickets gebucht hat- Finger weg!!!

06/18/2020





Uma forma fácil e interessante para conhecer Lisboa, de autocarro panorâmico, elétrico ou passeio de barco no Tejo.
Com várias vantagens, o bilhete Yellow Bus dá ainda acesso gratuito ao Aerobus e ao elevador de Santa Justa.
Sem dúvida uma excelente opção :)

06/18/2020





Wir stehen seit über 1 Stunde an einer Haltestelle, haben in der Zeit 7 rote Busse gesehen...aber keinen einzigen gelben!!! Sehr ärgerlich!!!

06/18/2020





Lissabon: hilltram var inte kul, mest sitta i köer. Bussen betydligt bättre.

06/18/2020





Aguardamos por 1 hora no ponto 2 em Lisboa. Tentamos contato pelo chat do site, assim como outras formas de contato, porém, indisponíveis. Decidimos não perder mais nosso tempo aguardando e pegamos um taxi. Se precisam de um serviço confiável, escolham outra companhia.

06/18/2020





Exceptional! So much to learn about Portugal and it’s history! The Sintra tour is amazing, definitely a MUST GO! The Pena Palace is Incredible, and the Village is super cute!
The Yellowbus was very clean and modern, the guide was nice and new everything about everything!!! Super recommend!

06/18/2020





Boa opção para passeios em várias cidades portuguesas.

06/18/2020





We rode this today. Super efficient and a great $ deal. Maybe not so in busy summer, but off season cannot be beat. Zero negatives that I can report.

06/18/2020





In the morning it was ok. In the afternoon we just experienced how is Lisbon traffic in rush hours. So, be aware that after 3p will be delays and you will stay in the traffic.
I rather would recommend to use metro and trams.

06/18/2020





Die Tickets haben wir online gekauft. Alles hat underbar geklappt, die warte zeiten sind eingehalten( muss man ab und zu fragen aber es gehört immer dazu). Wir waren sehr zufrieden mit die touren, wir hatten als Betriebs Ausflug alle strecken durch (ins gesamt 2 tage reise und 4 touren gemacht ) alles wichtigste haben wir gesehen und hatten wir noch zeit überall rein zu gehen. Die manche fahrer sind bissen überfordet aber es ist zur aushalten ;) ich kann nur empfehlen

06/18/2020





I really can't complain too much- we just walked up and purchased a ticket (cash) and got right on. I wish we had a live tour guide dor the cost $16/pp for the blue line (historical and belem) but the tour gave us a great overview of the city we wouldn't have gotten otherwise. We sat on the top and it was quite breezy on a day on the high 50s but was a good view. The recorded tour was okay but not super interesting. Once we got off at the monestary in Belem we didn't get back on so I cant speak on behalf of wait times for route pickup.

06/18/2020





No le doy menos nota porque no es posible. Compramos el billete de 48horas y estuvimos más tiempo esperando la llegada de cada bus o dentro del propio bus durante los descansos de los conductores (no hacen relevos) que visitado la ciudad. ¿Bus cada 20minutos? Ja! Me río por no llorar. Un verdadero desastre. Es mucho más útil moverse en transporte público, o en tal caso en los buses rojos que al menos pasan más a menudo

06/18/2020





Unbelievable!! I strictly recommend don‘t using this company. Very unfriendly and unhelpful Staff. Always having big delays around 60 till 90 minutes. I lost so much time for a very beautiful city. Never again!!!

06/18/2020





Servizio pessimo mezzi sporchi saltano le corse e ti lasciano a piedi o meglio 70 minuti di attesa ad una fermata del tram meglio I tram pubblici di sicuro sono più efficienti e puntuali

06/18/2020





Fuyez cette compagnie de bus. Il y en a des bcp mieux ! Nous avons attendu 1h à un arrêt pour nous dire que finalement il ne passerait pas. Les explications sont nulles nulles nulles !! Et le personnel impoli !

06/18/2020





Naprosto příšerná společnost, koupili jsem si u ní několik tour. Jeden z nejhorších zážitků bylo čekání více jak 45minut na výtah Santa Justa, který tato společnost provozuje.listky navíc byly předražené

06/18/2020





Te busy to żart. Jeśli się gdziekolwiek wysiądzie po drodze, trzeba czekać bardzo długo na następny, mimo że powinny jeździ co 15 minut. Dramat. Nie polecam.

06/18/2020





NICHT KAUFEN!! Stehen hier seit 1 1/2 Stunden und nicht ein einziger Bus ist gekommen. Versuchen jetzt die Tickets wieder zurück zu geben.

06/18/2020





Bus tour is good, would be better if attractions were announced at each stop. Also GPS realtime when waiting for buses as timetables are not great!

06/18/2020





Quoi qu ayant beaucoup de choix de destinations , les autobus et les tramways arrivent quand ça leur tentent. Des fois il faut attendre plus de 1 heure, ce qui est inacceptable!!! Si vous êtes capable, cherchez à imprimer les billets d avance.

06/18/2020





Wir warten schon eine Stunde auf den Bus der alle 15 Minuten fahren soll. In der Zeit kamen schon 10 rote Busse vorbei. Also, besser die roten Busse wählen!

06/18/2020





Horrible people. Liars and over crowded stops... all off them. Then the staff says... take it up with my boss. Right. Like I am here for enough time. Better use public transportation or uber. Please don't go

06/18/2020





Nach 40min Wartezeit auf die rote Tram haben wir aufgegeben. Definitiv nicht online Tickets kaufen!!
Haltestellen sind schlecht zu finden. Andere Fahrer von Yellowbus haben uns 2x zu falschen Haltestellen geführt.

06/18/2020





I’m highly displeased with the service they provided. The prizes are not bad but I’d much rather pay more money than choose yellow bus again. The organisation or lack thereof is just horrible. The buses arrive every 30 minutes when they should arrive in 15 minutes (blue line) and the other ones arrive every 0.5-1h which is very long considering that you have to wait in the scorching sun. Wouldn’t recommend it to anyone.

06/18/2020





They don’t take credit cards
Consider yourself lucky if u find if the speaker from your seat actually works
Timings are a joke (faster if you walk from one point to another)
Just don’t waste your money!!

06/18/2020





Deprolable,compre para 4,para linia azul,unos 64€ en total y una vreguenza,la linia estaba cortada ,y nadie te avisa que no llega donde tiene que llegar,me dijeron que el ultimo bus pasa a las 20:00, y no paso estuvimos que cojer un taxi para llegar donde tenia que llegar,una verguenza ,sinceramnete es mas facil en taxi y vale menos ,sinceramnete para todo el mundo recomiendo el taxi y no el yello bus ,por lo menos aqui in lisabona .

06/18/2020





Muito bom o ônibus. Só tinha alguns assentos que o áudio não pegava.

06/18/2020





可以去到好多地方,方便快捷

06/18/2020





Muy mal, nos tuvieron esperando una hora y 20 en campo de las naciones, llamamos por teléfono a la compañía para ver si nos venían a buscar en ese momento aparece el autobús lleno y me avisa la chica por teléfono que es la última que va a pasar, vimos después más autobuses de la compañía de la línea morada, una estafa si vuelvo no me ven más el pelo

06/18/2020





Esperamos más de una hora para subir en el elevador de Santa Justa. Anda un solo ascensor pero eso no justifica que suban grupos tan pequeños y que tarde tanto tiempo en volver a bajar.
Creímos que lo hacían para que no se llenara tanto arriba y que había mucha gente para bajar. Pero cuando subimos no vimos nada que justificara la demora. Por lo que veo esto lo maneja la gente de yellow bus. Podrían darnos prioridad a quienes sacamos el city tour con ellos y teníamos incluido este ascensor.

06/18/2020





La frecuencia horaria de servicio es lamentable, cada 30 minutos en pleno agosto con las paradas llenas. Tampoco son 30 minutos, 40 con suerte. Las paradas no están acondicionadas por lo que toca hacer “fila” al sol o a la lluvia. En cada parada se hacen colas para 3 empresas de bus turísticos diferentes por lo que toda la Gil que has hecho cuando viene el bus sirve de más bien poco. El día de hoy haciendo cola de 40-45 minutos al sol el autobús se paró detrás de otro de la empresa Sightseeing Portugal (autobús rojo) que era el 5 o 6 de esa empresa que pasaba por nuestra parada número 6 de su itinerario y abrió las puertas fuera de la parada subiendo primero las personas que no hacían cola y recién habían llegado a la parada. Entramos finalmente al autobús, como sardinas y de pie. No es el servicio que esperas cuando contratas un bus turístico por el precio que pagamos. Para ir en esas condiciones cogemos un bus regular. 100 metros después de haber subido se revienta la rueda y todos abajo sin una disculpa y sin servicio. Dónde nos devuelven el dinero por un servicio que no pudimos disfrutar?

06/18/2020





Pura estafa, no hay frecuencia de buses y no te informan de absolutamebte nada

06/18/2020





1 hora esperando en la parada y le preguntábamos al conductor y no sabía cuándo iba a salir. Hacia mucha calor y el bus no tiene aire acondicionado. Muy caro para lo que ofrecen.

06/18/2020





Very long waiting, wrong information was given and when promised a refund, they couldn't give our money back. Don't buy a ticket here.

06/18/2020





Belo passeio da estação de metro terreiro do paço até a torre de belem

06/18/2020





Please stay away from this service. No value for money, it is better to give your money away to charity. Extremely disappointed. Poor trams, our tram stopped 3 times as it got disconnected from the cable...poor audio, just plain BAD.

06/18/2020





Estafa absoluta. No hay seriedad y lo peor no hay a quien reclamar, la empresa no contesta los correos electrónicos. Si compran algún tour con esta compañía están expuestos a un pésimo servicio y ellos se desentienden totalmente, 40 euros tirados a la basura.

06/18/2020





Vistas las malas críticas, parece que he comprado el billete con otra compañía (?!) Compramos el billete de 72 horas, y nos fue genial. Es cierto que con el horario van un poco a su aire, pero lo maximo que hemos esperado han sido 20 minutos. En todas los transportes usados (bus, tram y barco) hemos encontrado sitio para sentarnos sin problema. El personal amable. Estaba de vacaciones, me tomaba las cosas con filosofía supongo! Personalmente lo recomiendo.

06/18/2020





Endroit mal indiqué pour prendre le bus
Cher paye pour ce que sais
Écouteurs ne fonctionnent pas un sur 2 j'ai du partage mon écouteur avec mon mari
Essayé plusieurs endroits de places de bus écouteurs en panne

06/18/2020





Molto interessante la linea viola, la linea blu è molto noiosa se non fosse per la zona di Belem. Comunque comodo per vedere tutta la città di Lisbona.

06/18/2020





Wartezeiten von über einer Stunde, obwohl der Bus alle 30 min kommen sollte. Fahrplan stimmt nicht mit Ausschilderung der Stationen überein. Einsteigprozedur dauert ewig und führt zu langen Wartezeiten bei den Stationen. Die Gray Line fährt gefühlt vier Mal öfter. Audio Guide ist oft durch Eigenwerbung und Musik unterbrochen. Positiv sind die USB Ladestationen in den Busen und die Auswahl an Linien (Tram, Bus, Boot).

06/18/2020





Sitting on the side of the road at stop 14 having disembarked from a yellow bus that bypassed stop 13 where our friend was waiting to join us! No bus for 55 mins and then two together! Do NOT use this service! Missold to us by our 5 star hotel with no options given. Really hostile drivers leaving a very bad taste of Lisbon. Avoid!

06/18/2020





I felt like we were miss-sold our tickets because they weren’t what we asked for and the company had no sympathy. However, having bit our lips and gone back the next day, the ride itself was really enjoyable and informative. We drove past landmarks we had no idea existed and the commentary was very interesting. Make sure you are certain what is included in the price you pay (e.g does your ticket allow you to use the bus you actually want to use - there are multiple routes).

03/18/2020





Mi ha fatto conoscere Lisbona quella non in centro con tutte le sue attrazioni dalla parete rivestita di disegni fantastici ai colori impensabili x una abotazione

03/18/2020





Nous avons pris le tram rouge, qui suit à peu près le trajet de la ligne 28. Ça peut paraître cher a priori, mais .... l'achat sur Internet (Civitatis, ou autre) comporte une réduction et le même billet permet de prendre les 3 funiculaires de Lisbonne (assez chers individuellement) ainsi que l'ascenseur de Santa Justa. A faire en 24h, ce qui est tout à fait possible. Les commentaires sont bien intéressants. Au total, donc, une assez bonne affaire en fait. Principal reproche, les arrêts ne sont pas clairs du tout. Et un conducteur très peu aimable a refusé de nous reprendre à la basilique Estrela en expliquant que ce n'était pas un arrêt ....

03/18/2020





We purchased a 72 hour pass through Viator. When we got the voucher changed to a ticket, they would only honor 48 hours. We went to the attendant, who refused to check anything. Got on the bus and the tram, but neither had wifi. Had to wait until we got back to our room to message them, and after 10 emails, they still haven't fixed their problem. Never again!!

03/18/2020





Tiene muy poca frecuencia y pierde mucho tiempo en las paradas (esperé más de una hora para que en la siguiente parada se quede media hora más parado). Muy poco hablada la guía, casi no da información. El audio de muchos asientos no funciona. No les anda el wifi en ningún bus.

03/18/2020





Cher, attente très longue. On ne sait pas où sont les arrêts et surtout quand, les commentaires sont en décalé quand ça fonctionne.
Une jolie arnaque!

03/18/2020





Wifi was down. Yes there are notices everywhere that this is temporary but it's not like I'm going to be here next month!
The audio tour is not as interesting. The other hop on hop off tours do a much better job. London's is exceptionally good. The schedules are not clear and the buses are far apart. If you're on a tight schedule and you're in the middle of the route you have high chances of missing the bus or not knowing when exactly it'll be there. The guide at the airport was unhelpful and curt. The guide at Lisbon center was helpful though. Overall, they'll get the job done but have lots of room for improvement at such a beautiful city with so much tourist potential.

03/18/2020





Super moyens de transports pour découvrir Lisbonne.. Je recommande

03/18/2020





Nous avons fait le tour Belém Lisbon. Au départ, l'audioguide ne fonctionnait pour personne. Je l'ai signalé à la conductrice qui a aussitôt essayé de résoudre le problème. Lorsque nous sommes répartis, mon audio guide ne fonctionnait toujours pas, j'ai donc partagé les écouteurs avec mon épouse... Et quelle surprise en écoutant les commentaires : on a pensé, ainsi que d'autres clients, qu'il y avait un décalage suite à l'arrêt. Mais au bout d'un certain temps, je me suis rendu compte que nous n'avions pas le bon commentaire !!! Celui-ci n'est arrivé qu'après avoir passé Belém, soit près de la fin du trajet. À l'arrivée, évidemment, personne ne pouvait rien faire pour nous.
Je viens d'essayer de faire la réclamation via le formulaire de contact proposé par yellowbus, impossible de l'envoyer après avoir tout rempli !!! Donc, impossible d'avoir une réponse aux réclamations.
34€ dépensés pour une visite très décevante !

03/18/2020





A melhor das empresas que oferecem city tour

03/18/2020





Pas mal mais un peu chère . Il devrait faire des prix pour les familles

03/18/2020





Im Portuguese and everytime I visit Portugal I need to go to Lisbon, I simply love Lisbon and there is just so much to see and do. I decided to take a trip sith this company around Lisbon and Belem and I was simply amazing, hop on and off Bus, had audio information in many languages about every single place the bus passed by, totally and experience that I share with friends ♡♡♡♡ Boa Viagem

03/18/2020





I was hesitant due to the average reviews. No complaints, excellent value if on a short visit. 48hrs and included airport bus, blue and purple line, discount to the oceanarium, free tram 28 and free santa just lift.

03/18/2020





Très cher pour un petit tour. Et on ne comprend rien à l'offre gratuite sur d'autres lignes. C'est une anarque. Il vaut mieux prendre les trams publics.

03/18/2020





It was a good price and takes you to all the stops necessary in Lisbon. The audioguide on the bus is in many languages, but is not the most interesting.

02/18/2020





We used yellowbus for the trolley, elevator to the tower and we were going to use the bus but... I’m giving it 5 stars for the easiness of negotiations. The young ladies did a great job. Prices are clear, set, no gimmicks but when we waited on a bus stop the bus driver was rude. No worries, trolley ride alone earns this tour line 5 stars...

02/18/2020





Zahlt sich aus. Die öffentliche Linie ist sowieso immer überfüllt. Zusätzlich zum Audio Guide erzählt auch der Fahrer einiges. Man kann gemütlich sitzen und die Ansicht der Tour genießen.

02/18/2020





Ótimo passeio para conhecer Lisboa!

02/18/2020





Bit of a mixed experience, the tram ride was brilliant and our Driver made it an unforgetable interesting and fun experience, however: The bus frequency isn't great and the first stop of the boat tour wasn't where it was advertised with no signage or anything there to point us in the right direction of the new stop, and some staff was also a bit unfriendly. Others were really nice and helpful though, so it's a bit of a hit and miss!

02/18/2020





60 min im Regen gestanden. Busfahrer unfreundlich. Danke für nichts.

02/18/2020





Personal amable, es perfecto para conocer a Lisboa!

02/18/2020





Personal amable. Recorridos muy completos con audio guías muy interesantes en los que se van alternando datos siempre interesantes con fados.

02/18/2020





Tínhamos 3 dias para conhecer Lisboa e foi uma excelente opção. Aproveitamos muito bem as 48 horas, pois utilizamos todas as opções oferecidas. Apenas um dos tours o som estava ruim.

01/18/2020





Good Tour and sometimes grumpy bus drivers who don't want to help you. It's a real shame because it has potential to become a good tour. We used the 48 hours pass and that was sufficient to cover all routes. Good for family. Audio was good, but it should say what stop to get off to connect to different routes!

01/18/2020





Ótimo meio para conhecer portugal

01/18/2020





Un servicio horrible, falta de horarios e indicaciones nefastas por parte del personal...

01/18/2020





Absolutely the worst experience ever. Buses didn’t come on time, drivers didn’t speak English, radios didn’t work half the time, tram driver refused to take us on and then the trams suddenly shut down. We were not told that trams will shut down and bus routes will be different because of marathon. There was very little information anywhere. DO NOT WASTE YOUR MONEY!!!

01/18/2020





En nuestra visita a Lisboa, un grupo de cinco personas compramos billetes en su web para tres dias y el primer día que los usamos los perdimos. Al segundo día nos acercamos a las casetas para que nos generaran unos nuevos y nos dicen que no pueden . Son unos estafadores. hacnadananada , que perdimos todo. Aún teniendo los billetes en pdf comprados online queue no podían hacer nada. Nos sentimos realmente estafado, no nos dieron ninguna solución a pesar de todas las

01/18/2020





Perdimos los tickets el primer día y no los dieron solución ninguna, no pudimos usar el servicio el resto de días, además no pudimos acceder a términos y condiciones en la web y nadie nos informó que no podíamos perder los tickets. La única opción que nos dieron es reclamar por e mail y que nos responderían el lunes, cuando el servicio de yellow bus ya no nos serviría

12/18/2019





Servicio desastroso. Publicidad engañosa, no pasan cada 20 minutos, muy mala atención al cliente de agentes de ventas y conductores. Solo les interesa vender tickets y no atienden las dudas de los clientes. Salvo el mapa el folleto no sirve de nad, muy confuso en cuánto a los tranvías. Volveré a Lisboa y pienso ir a Oporto y a las Azores pero Yellow Bus NUNCA MÁS

12/18/2019





Compramos la tarjeta para 24 horas y cortaron el servicio a las 17.00 de la tarde y tuvimos que buscar otra alternativa para volver desde donde estábamos

12/18/2019





Schlechte Verbindungen, lange Wartezeiten, bis der nächste Bus kommt. Unfreundliche Mitarbeiter

12/18/2019





nefasto, tienes que esperar 45 minutos mínimo en la parada, te dicen que pasan cada 20min . en el tour de la torre de belem pone acceso gratuito! da a entender que incluye entrada a la torre cuando no es así.

12/18/2019





De oranje tour is zijn geld niet waard. Geluidskwaliteit van de oortjes was zeer slecht. Geen aanrader. 1 ster extra voor de duidelijke uitleg bij de infostand.

12/18/2019





Lissabon ist eine sehr sehenswerte historische Stadt. Auf Grund der vielen Sehenswürdigkeiten ist es fast schon unumgänglich eine organisierte Tour zu buchen. Deshalb war es eine gute Entscheidung mit dem Hop-On/Hop-Off-Tour mit Bus & Tram die Stadt zu erkunden. Die Ticket bekommt man unkompliziert gegen Vorlage des Vouchers an einem Ticketschalter, welcher sich nur 10min. Fußweg vom Zentrum befindet. Die Abfahrt der Busse ist zwar mit 15-20 min angegeneben, aber es waren meistens alle 20-25min. Was aber absolut in Ordnung war. Unser Besuch in Lissabon war im November. Die Ø-Tagestemperatur war 14-16 °C und selbst bei Regen absolut ok.

12/18/2019





vraiment très déçu à Lisbonne, on attend jusqu'à 1h pour attendre le bus suivant, pas d'information sur les horaires d'arrivée à chaque arrêt, c'est pas du tout intéressant, le concurrent rouge est mieux et arrive dans chaque 20 min sans laisser les touristes attendre plus.
je recommande pas

12/18/2019





Itinerari interessanti, spiegazioni esaustive, personale cortese e preparato
Se acquistate il pacchetto "all in one" oltre al notevole sconto, avrete 3 giorni di tempo per poter visitare la città in maniera dettagliata femandovi dove più vi interessa, o cambiando itinerario nelle fermate comuni, che consiglierei alla direzione di implementare per rendere più agevoli gli spostamenti.
Da provare

11/18/2019





Vivo en una ciudad sin tranvía, con lo que hacer varias rutas a parte de que te enseña la ciudad es toda una experiencia.

11/18/2019





Troppe fermate a vuoto per vedere solo case moderne e ascoltare musica senza spiegazioni.. Da evitare!!!

11/18/2019





Le chauffeur est un con. Il n'a pas accepté notre billet payé sur internet et nous a refait payer un billet.

11/18/2019





Ein muss für Lissabon - inklusive HopOn HopOf und der historischen Steilbahn und Straßenbahn

11/18/2019





Magnifique tramway ..typique et agréable pour visiter lisbonne

11/18/2019





Zum Unterschied vieler Bewertungen hier hatten wir überhaupt keine Probleme. Sind viel herumgefahren - super ist das Schiff & die Tram.

11/18/2019





Très déçu !!! Partout ailleurs (Barcelone, New-York etc ) le concept est au top ! Ici c’est lamentable. Peu d’arrêts, pas de suivi du parcours sur internet, bus bondés, donc il faut attendre le suivant à 30 minutes à condition que celui-ci ne soit pas encore plein ... quand on arrive enfin dans le bus et que l’on croit être sorti de la galère, après avoir mis les écouteurs destructeurs d’oreille, on s’aperçoit que rien ne fonctionne !!! Eh oui il fallait tomber sur le bon fauteuil (1/2 fonctionne). je déconseille donc vivement en l’état actuel des choses,même si le concept est excellent, en attendant une amélioration des services.

11/18/2019





Die Busse fahren unzuverlässig. Laut Plan alle 15 bis 20 min. In der Realität eher alle 40 min. Und dann kann es gut sein, dass sie so voll sind das die Busfahrer nicht mal halten. Nicht zu empfehlen

11/18/2019





Don't book it !!! Katastrophale Organisation

11/18/2019





Lousy service. Looking solely to make fast money with lost tourists. Little to bad information on possibilities. Dirty buses, unfriendly drivers and quite bad driving. Doesn't make you feel welcome at all. Price too high for poor service

11/18/2019





Nous sommes tombés par hasard sur le bus, nous avons décidé de faire le tour. 8€ par personne pour moins d'une heure, avec audio guide dans plusieurs langues, cela nous paraissait correct.
Nous avons été obligés de payer en liquide, premier point négatif.
Nous avons testé 4 audio guides sur les sièges libres autour de nous, ils étaient tous quasiment HS. On entend que d'une oreille, puis ça se met à grésiller si fort que c'est douloureux pour les oreilles. Ensuite, plus rien, à nouveau grésillement, et ainsi de suite. Nous avons donc entendu très peu d'explications, avec un tracé peu intéressant.
Nous avons l'habitude de prendre des bus ou trains touristiques, c'est la première fois que nous somme autant déçus.

11/18/2019





PÉSIMO SERVICIO, llevo mas de 1 hora en la estación Eduardo VII y no pasan buses, solo vino 1 y teniendo puestos libres nos cerró la puerta en la cara. Necesito la devolución inmediata del dinero.

11/18/2019





Vergeudete Lebenszeit - der Bus fährt die Hauptverkehrsrouten auf denen man nur im Stau steht

11/18/2019





Este tour por la ciudad de Lisboa es muy completo, aporta buena informacion durante el recorrido y se pueden hacer dos recorridos bien distintos lo que permite tener una muy vision mas general de toda la ciudad.

11/18/2019





Not the best organized hop on tour we've done.. waited lots of time waiting because of poor information

11/18/2019





A friend and I paid 17 euros each for the historical tour. The tour kicked off with two drivers arguing about who had to do it, followed by an hour a very little information about Lisbon. Highlights included a 70s shopping centre, and a street with some trees.
Find out what you want to see and get an Uber there, they’re much much cheaper!

11/18/2019





Servicio desastroso. Esperando mas de una hora para coger el bus. Da igual la hora por la mañana o tarde.Las compañias rojas cada 15 minutos. Nunca mas cogere un yellow bus . Arruinan tu estancia en Lisboa. Lo unico q se salva es el personal

10/18/2019





Bravo on a fait le tram le bus ouvert et tour fatima avec une guide excellente

10/18/2019





Es buena opción para recorrer Lisboa. Lastima no llega el bus al castillo de san Jorge. Pocas frecuencias de bus, mala calidad de audio. Esperaba otra cosa.

10/18/2019





The boat tour was ok.
The bus line is a mess. The stations for the blue line in Belem has nothing to do with the map. Also the orange line was wrong.

10/18/2019





Beau parcours, cependant bcp d'audio HS et une mauvaise organisation au départ. Parfois bcp d'attente entre 2 bus car certains sont pleins...

10/18/2019





Почти квждый водитель автобуса выбирает куда ехать и не следует указанному в проспекте маршруту. Мы проехали 3 раза по одному маршруту и каждый раз по разному. Некоторые остановки, указанные в проспекте не осуществлялись и иногда невозможно было вернуться на ту остановку, на которой ты зашёл. Иногда можно ждать этот автобус минут по 40 или 50 и пришедший после этого времени автобус может даже не остановится, так как будет полностью заполнен. В районе Белем часть дороги, где также есть интересные и важные достопримечательности вообще урежут. Озвучивание также часто неудовлетворительно и перескакивает с одного языка на другой. Ожидая под палящим солнцем 40 минут автобус ,попытки дозвониться по указанному в проспекте номеру компании были безуспешны. Не рекомендую эту компанию.

10/18/2019





As linhas possibilitam ver os pontos turísticos, mas são longas, demoradas comparadas a ir de metrô por exemplo. Os motoristas dirigem rápido demais, freiam bruscamente. Eu tive uma queda da escada do ônibus, estava subindo com meu filho e o motorista fez uma curva com muita velocidade e quando freou caímos. Poderia ter me machucado gravemente. E os motoristas não são cordiais, eles nos tratam com mau humor e indiferença.

10/18/2019





Excelente las rutas y la calidad de autobús . La ruta roja buenísima

10/18/2019





Comodissimo Hop on Hop off sul Tago che coniuga il fascino di una minicrociera con la possibitá di scendere per visite a vari monumenti per proseguire su un giro successivo.

10/18/2019





Lo peor de Lisboa, espera los camiones por 1 hr y eso si hay lugar. Termine pagando Uber para todo porque los camiones están muy desorganizados

10/18/2019





The Schedule said they leave at 13.00, two times they told us of will leave very soon. At 13.30 they said the vehicle was broke. There was already another vehicle standing next to of, not broke. But that one could only leave at 14.00. Couldnt het our money back because we bought it at a different kiosk.
No communication.
No service.
Very bad.
Never again

10/18/2019





Excelente para quem dispõe de pouco tempo na capital e não quer perder nada. HÁ ainda opções de passeios no Tejo.

10/18/2019





Ok, our bus driver thought he was competing in the F1, he would love to test the effectiveness of his brakes at every opportunity even if there was nothing to stop for!!
Value for money, definitely not I think.
Friendliness of staff, can’t complain about this.
The tour bus that we had aloud you to connect headphones into the hand rest which would allow you to hear history about the city.. didn’t work, driver was unable to fix.

10/18/2019





Achtung Abzocke!
Die Versprechungen am Prospekt klingen nicht schlecht, man bezahlt für ein 72 Stunden Ticket zwar 45€ aber dafür sind alle Buslinien dabei welche alle 15 Minuten fahren sowie die Boot Tour die Tram und ein Flughafenbus.
Die Realität ist aber anders: aus den 15 Minuten wurde eine halbe Stunde und mehr, falls dann doch mal ein Bus kommt ist er überfüllt und man bekommt bestenfalls einen Platz unten im Bus (oder er fährt gleich vorbei)
In der Tram haben wir erst gar nicht versucht einen Platz zu bekommen. Einzig die Boot Tour kann man machen wenn man sich mindestens 20 Minuten vor Abfahrt anstellt, anonsten bekommt man auch hier nur einen Platz unten im Boot. Naja und der Flughafenbus ist völlig überflüssig da die U-Bahn für 1,5€ in kürzerer Zeit direkt zum Flughafen fährt.

09/18/2019





El recorrido azul a la torre de Belem tiene una frecuencia razonable. El naranja que te lleva por los barrios de esa zona no para en las paradas, sigue de largo si no ve a nadie en la parada. Más de 10 personas esperándolo a la sombra del árbol que está frente al museo de Marinha y como la parada queda a 80 metros de ese árbol y lo vio a nadie no pasó por la rotonda y nos dejó de a pie. Lo mismo en la parada siguiente a la De la Torre de Belem. Línea naranja pésima. El recorrido morado que va a Lisboa moderna también es frecuente. No intenten pedir indicaciones al chofer porque no tiene idea ni dónde se toma el teleférico. Te manda para el lado contrario. Lo mismo para tomar el tranvía que incluye el boleto de tres recorridos y te lleva hasta el Castillo San Jorge y otras vistas panorámicas. Ni idea como explicar dónde ir a esperarlo. Sale de la plaza Martim Moritz. Los enchufes donde enchufas los auriculares para escuchar la explicación no funcionan en algunos asientos.

09/18/2019





Non è assolutamente vero che arrivano ogni 20 minuti, l'attesa sotto il sole cocente è terribile, costano una cifra esagerata e non mi hanno dato neanche le cuffie

09/18/2019





It was too long, too hot and the traffic is atrocious. We bought 2 ticket busses and after using the first, didn't want to use the other. Not a nice way to experience a city.

09/18/2019





De pena, experiencia negativa .
Tranvía lento, esperas de casi 1 hora. Ruta Lisboa moderna espera de 45 minutos.

09/18/2019





Varias rotas e opções de tickets
Bom estudar bem qual será mais útil

09/18/2019





Buenos trayectos. Falta un poco de control. Pasajeros en la parte superior de los autobuses de pie, que ni ests permitido, ni dejan ver al resto y que es inseguro

09/18/2019





Busse in sehr schlechtem Zustand. Einer klapperte so laut, dass man kaum den Audioguide verstehen konnte. Im nächsten Bus funktionierten etliche Steckplätze für die Kopfhörer überhaupt nicht bzw. hatten Wackelkontakte...

09/18/2019





Bastante aburrido. Lo bueno es que te recorren la ciudad. Lo malo es que va por lugares algunos totalmente desechables

09/18/2019





Horrível... os ônibus demoram de mais na paradas... cheguei a ficar esperando 25 minutos em uma delas, ainda por cima nossa parada, que era a próxima não foi feita pelo ônibus e se quer avisaram... quando fui perguntar ao motorista, ele me informou que não fez a parada pois muitas pessoas só iam parar na seguinte. Isso porque acionei o botão logo que o ônibus começou a andar, ou seja, ele sabia que havia pessoas que desceriam na próxima parada e mesmo assim seguiu em frente. Parou num ponto qualquer e disse que poderíamos ir andando que não era tão longe, mas era mais do que o dobro do que andaria se o ônibus tivesse parado no local correto. Não recomendo. Além disso demora mais do que o informado entre um ônibus e outro.

09/18/2019





Pagamos mi marido y yo eo bono de los dos tranvías, tres autobuses y barco. Todo un fiasco, nos tocó esperar al tranvía un montón, en cuanto se llenó, nos tocó esperar al siguiente, se estropeó y nos dejó tirados en no se qué museo. Nos fuimos buscando la siguiente parada, muy lejos andamos y andamos. Al día siguiente más de lo mismo. Acabamos alquilando un coche o cogiendo taxis. Comprobamos qué el transporte público normal es más barato y te lleva a todos los lados. Con 90 € de los dos se pueden hacer muchos viajes en transporte público .Ah y los conductores además de estirados unos mal educados. Los turistas no tenemos qué pagar sus frustraciones.

09/18/2019





Muito bom, mas alguns áudios apresentam defeito.

09/18/2019





Buena solución para visitar el centro de Lusboa; se saca un ticket para todo el día. Aunque van petados y no es fácil encontrar sitios si es grupo de gente grande.

08/18/2019





Le Yellow Bus de Lisbonne est celui que vous verrez le plus souvent avec le plus d'attractivité (billet bud + croisière + visite cave avec dégustation).
Néanmoins, le premier problème est le commentaire qui ne correspond pas trop à la visite en bus. Le second est le trajet des bus qui est en partie une redite sur chaque circuit.
Préférez City Sightseeing qui est la référence mondiale et donc les commentaires sont riches et très bien produit.

08/18/2019





Les billets sont valables 24h au moment où vous monter dans le bus.

08/18/2019





El timo del siglo, cobran caro y como tienen pocos tranvías puedes esperar más de dos horas a subirte en uno.
Pillar los amarillos,que van más llenos pero cuesta 3 euros y no 20

08/18/2019





Contrairement à Porto où tout etait Ok nous sommes très déçus par Yellow Bus Lisbonne .
Beaucoup trop d attente entre chaque passage contrairement aux autres compagnies!
Plus de la moitié des audio guides ne fonctionne pas. Les fiches d entrée des écouteurs sont cassées et les écrans digitaux sont hs!
Beaucoup de musique et commentaires moyens!

08/18/2019





Preso oggi 4 biglietti per la famiglia, per la modica cifra di 100€. Pessime informazioni ricevute all'acquisto, audio guide con gli attacchi per gli auricolari spesso rotti, qualità audio e del commento pessimi, arroganza e maleducazione del personale. Non saprei dire se mi hanno truffato o solo preso in giro. Da evitare come la peste!

08/18/2019





We waited more than an hour and a half whereas the staff told us around 40min to wait, the staff was not polite nor nice.
Very touristic, better to take line 28 or a tuk tuk.
Extremely expensive.
Nous avons attendu plus d'1h30 alors que le vendeur nous avait annoncé 40 min d'attente. Les vendeurs n'étaient ni poli 'i agréables (parlent entre eux et sont exaspérés lorsque l'on pose des questions). Nous ne recommandons pas, plutôt de prendre la ligne 28 ou un taxi.
Très cher.

08/18/2019





Kaum Busse unterwegs! Rote Busse fahren ständig. Aber mit denen durften wir nicht mitfahren.

08/18/2019





1 cest deja trop, 0 serait la note a leur attribuer. Tout dabord il n y a pas darret partout maximum 8 par ligne tres mal indiqués sur la carte, et les passages sonc irreguliers. Ils arretent a 19h donc obligation de prendre les transports en commun et de repayer. Plus jamais poir moi...

08/18/2019





The tourist place near the castle will tell you what you want to hear to make the sale. Just avoid it and find an alternative as it’s inconvenient to purchase from this location. You have to walk 15 min down to the dock to exchange for a real ticket so you can’t even take a tram down, she said this all after the transaction. We were able to get a partial refund at the docks near commercial Praça.

08/18/2019





We hired a package that includes the boat, the trolley, and funicular and the elevator. We paid for using that 48h. Though, it turns out that the trolley is not for summer when it's substituted for a bus.
We bought the tickets in the tourist information point near the castle.
It's not worth paying for it.
The boat trip is nice but not for paying 22€.

08/18/2019





Tour pésimo, los audio guías no funcionaba, hacia muchas paradas y precio caro.

08/18/2019





Una vera fregatura. Abbiamo pagato 20 euro per essere lasciati molto distante dalla Torre di Belem. La ragazza che ci ha venduto i biglietti, pur parlando italiano, ci ha dato delle informazioni errate, assicurandoci che avremmo potuto visitare il quartiere di Belem con il tram giallo. Abbiamo aspettato quasi tre ore per salire sull'Elevator di Santa Justa e per quello di Bica ci hanno fatto rifare i biglietti perché scaduti da 10 minuti senza tenere conto del tempo perso per la fila. Nel complesso avremmo potuto risparmiare usando i tram pubblici. Da non consigliare.

08/18/2019





We went to Sintra with them. The guide was super competent, highly knowledgeable and extremely kind. Serious company that offers a wide range of tours in Lisbon and its surroundings. It was money very well spent.

08/18/2019





We took Blue line (Belem) and Boat tour: great views, friendly stuff. I recommend, it's very easy to get around and get to know the city.

07/18/2019





Very long wait at the bus stop. When the bus finally arrived, it didn't accept credit cards (which would be expected when paying >€50). When the second bus came, it didn't stop for us, but drove straight past. After that we opted for the competing bus service, which worked out for the better.

07/18/2019





We took the Tourist Tram 28 from Praca Do Comercio. The conductor was excellent, full of energy and humour. The tickets are over priced. We ended up doing it on the last day of our Lisbon trip (our 4 year old daughter really wanted to travel on a tram). It is surely advised to do such a tour during the initial days of your stay, if you intend to do it. They had complementary entry to the Santa Justa lift, other local trams and discounts for the Oceanarium (which you are sure to visit if you have a 4 year old child). We were unable to make use of any such benefits, hence I would say the price was too high for a simple 1.5 hour round trip.

07/18/2019





Biggest scam of all time!!!!! Freaking 30 euros for 10 minutes and even the earphones are just terrible!!!!

07/18/2019





Alles super bus tram und Boot haben uns für das 72 Stunden Ticket entschieden die tram war das highlight

07/18/2019





Une véritable blague !
Nous avions obtenu gratuitement ce tour en yellow bus en réservant notre hôtel, et heureusement que nous ne l’avons pas payé.
En effet, je mets rarement des commentaires négatifs mais là il est impératif que les visiteurs sachent qu’il faut absolument éviter ce bus.
Nous avons passé 2h ce matin à attendre le bus. Les chauffeurs des autres bus ne savaient même pas s’il devait passer ou non et nous avons fini par appeler l’agence qui nous a indiqué ne pas savoir où se trouvait le bus ni quand il serait à notre arrêt alors que nous devions soi disant n’attendre pas plus d’une heure.
Nous avons réitéré l’expérience l'après-midi puisque le matin nous avions attendu pour rien.
Une fois le bus arrivé, le tour était inintéressant au possible et nous avons eu beaucoup plus de musique que d’informations sur Belem.
Nous n’avons rien appris de plus que ce qui est écrit dans les guides.
Ne perdez pas votre argent et votre temps avec cette vaste plaisanterie.

07/18/2019





Nous avions réservé notre séjour à Lisbonne pour 5 jours. Grâce à notre agence de voyage, nous avions une visite guidée offerte pour le yellow bus monument de belem. Bus qui est censé passer toutes les 60 minutes...
Nous avons attendu 2h le matin sans voir de bus, sans horaires affichés. Nous avons appeler la compagnie de bus, personne ne nous a renseigné soit disant le bus allait arrivé. Au bout d'une heure toujours personne.
Nous sommes parties.
L'après midi nous avons retenté le coup au bout de 45 min enfin un bus..
Tour qui ne sert à rien. On ne voit pas grand chose, perte de temps. Heureusement que c'était gratuit. Je ne le conseille à personne.
Enfin pratique pour bronzer 1er étage ouvert, plus de musique que d'information sur les monuments....

07/18/2019





If I could give zero stars I would. We purchased a 24 hour tour and after a few hours noticed the timestamps was incorrect. We naively assumed the machine had made a mistake and we were told to go back to the main stop and explain. Well that resulted in a 2 hour run around with no one taking any ownership to help us. Turns out the bus driver sold us fraudulent tickets that were issued the day before and pocketed the money in to his own pocket. In the end the company did absolutely nothing, zero, not even we will reissue your tickets. Just we acknowledge what happened but they said just email and complain and they will refund us the money. Aka go away. The supervisor wouldn't even see us. Just go away, not my problem. SAVE YOURSELF THE HEADACHE AND YOUR HARD EARNING MONEY AND USE ANOTHER TOUR COMPANY.

07/18/2019





Horrible company. WAISTED MY TIME WAITING FOR THE BUS!!! An hour wait, in each stop... this is ridiculous! You really can’t enjoy the city, we only stopped at three points. NEVER PURCHASE WITH THIS COMPANY, you’re better off walking the whole day

07/18/2019





Moi j'ai bien aimé.
Un tour, certe touristique, mais aussi instructif et acrobatique.
Il faut voir ces trolleys se faufiler dans les petites rues du vieux Lisbonne, entre les voitures en stationnement et les piétons qui se plaquent contre les murs. Les pentes à 45° mettent les freins à rude épreuve.
Pendant une heure et demi, on se laisse porter à travers tous ces vieux quartiers.

07/18/2019





Conforme me foi informado na hora da compra e apresentado no folheto de divulgação da empresa, as rotas do Aerobus ocorrem de 20/20 minutos, porém aguardei 50 minutos até que passasse um.
O acontecido foi num dia comum, hoje (21/06/2019).
Viagens para cenários turísticos, quase nunca necessitam hora marcada, mas para o aeroporto sim!

07/18/2019





Alles in allem nicht überhaupt nicht zu empfehlen!
In zwei Tagen sind zwei mal Busse wegen "technischer Defekte" ausgefallen oder waren extrem verspätet, so dass wir auf andere Linien/Verkehrsmittel umsteigen mussten.
Noch dazu verloren die Mitarbeiter in besagten Situationen kein Wort zu den (vielen) wartenden Kunden.

06/18/2018





Wir waren mit den roten und gelben Tram unterwegs nicht schlecht wann sieht viel von der alten Stadt nur die Wartezeit sind manchmal lang.

06/18/2018





Wir waren mit Yellow Bus ganz zufrieden, haben aber lediglich ein Combiticket für zwei Routen gebucht. Erklärungen sind gut, Busse sauber aber auf Zeiten sollte man sich nicht verlassen. An sich also sehr gut, um die Stadt zu sehen...

06/18/2018





이 버스투어를 이용하시는 분에게 행운이 많이 있어야 됩니다
72시간 표를 구입해서 이용했습니다
버스는 평균 40분 정도 기다리고 트램은 1시간정도 기다리게 하네요
여행 많이다니는데 이런 투어 버스는 처음 인듯하네요
처음 트램 이용하자마자 고장이라고 20분을 서서 기다리는데 기사분하고 판매하는 사람하고는 해맑게 웃고 떠들면서 미안해하지는 않네요
리스본에 대한 기억이 안좋아졌습니다
리스보아 카드를 하시는게 훨낫습니다

06/18/2018





Avoid this service. We paid for the all access 72h pass in Lisbon (45€ each) and we're extremely disappointed. We waited over 45 minutes at two different stops for the Blue line bus and the Red tram. Drivers were uncaring. The route on the bus was substantially altered without notice or explanation. I've used similar services in other cities and enjoyed the rides. But I cannot stress strongly enough how awful the service in Lisbon has been.

06/18/2018





Horaires et trajets a geometrie variable...
Pas sérieux du tout.
Peu de cars à disposition
Préférez cars rouges portugal.

06/18/2018





São 4 linhas de passeios turísticos que saem do mesmo local. Eu vi diversos ônibus desta empresa. Usei o serviço da vermelho (CitySighseeingPortugal - gostei muito). Mas tem um muito legal que é um anfíbio, que também é amarelo. Ele anda pelo rio e pelas ruas. Vou conhecer. Então este desta empresa não vou conhecer. Mas escolha o seu, vale muito. Por exemplo. Nós fizemos duas vezes o mesmo trajeto ( vermelho City ). Desta forma você descansa na última vez. Pois você quando desce em Belém. Você caminha muito. Mas não deixe de entrar em todos lugares. Vir a Portugal e só tirar fotografias de fora da atração turística não é legal. Internamente são maravilhosos tudo. Aproveite

06/18/2018





Man zahlt um lange zu warten und dann dich nicht einsteigen zu können, da die Tram oder der Bus voll sind. Die rote tram komnt alle 30 Minuten.. !!! Unmöglich und dann ist sie voll und von 12h bis 13h fährt sie garnicht. Ganz schlecht.

06/18/2018





Kreuz und quer durch die engen Gassen.Sitz gerade in Einem.Nicht nochmal, musste lang warten und immer wieder gleiche Strecken gefahren.Fast wie im Kreisverkehr. Personal aber freundlich Erklärungen der Tonaufnahmen gut

06/18/2018





Cher, faible fréquence, service qui finit tôt, peu de bus et les quelques un en circulation bondés ne laissant pas le plaisir d'admirer cette très belle ville de Lisbonne

06/18/2018





Pésimo! Si quieren malgastar su dinero y tiempo compren un billete acá!!! No te dan Mapas con las paradas, los colectivos no paran, no se sabe cual es son los puntos por donde podes subir al colectivo etc etc etc

06/18/2018





Worst hop on hop off service ever! We were basically waiting more than 1 hour at the bus stop (stop nr. 4) Every time the bus was full and the rude driver didn’t let us in and was not helpful at all... It ended with us returning the tickets and changing to Gray Line...

06/18/2018





Bus drivers don't stop at the stops. It happened to me on the bus on the olisipo tour, and waiting at stop 2 of the Tagus route the driver just skipped even when I flagged him. Also the drivers just ignore you if you ask them a question. The year don't recycle the earphones, which is a waste. Seems many complained here about their service before, they probably don't read these reviews. VERY FRUSTRATING IF YOU GET SKIPPED AT THE STOP. AVOID!!!

06/18/2018





Avoid!!! If you want a good service just pick Grey Line instead of yellow bus city tour.
I would even bet that yellow bus city tour has only one bus in service for the entire Lisbon.

06/18/2018





Bien, mais il manque les horaires de passage des bus aux arrêts, et rien sur internet non plus

06/18/2018





Tagus tour was great. Olisipo..the first bus just ignored us at the stop and drove on. The second bus stopped and the driver was awesome- even telling us more info than the commentary.

06/18/2018





Avoid.Avoid.Avoid.Complete rip off.Rude drivers.No information.Blue line is great if you like looking at commercial premises and apartment blocks.

06/18/2018





Very bad service. We attempted to get the bus twice - first time left after waiting for over 40 minutes, second time the bus showed up after about 25 minutes but was so full it didn't even stop. Don't recommend waiting for yellow bus if you have limited time.

06/18/2018





Sehr lange Wartezeiten auf den Bus. Ticket Verkauf absolut chaotisch. Nicht nochmal!

06/18/2018





Poca frecuencia entre bus y bus. Mucha demora para que salga de la parada inicial
NO para en todas las estaciones a no ser que uno lo pida. Por lo cual es facil perderse paradas. Hace 40 min que estamos esperando adentro del bus a que salga de una vez y nadie avisa que pasa

06/18/2018





We had the all-in packet, Aerobus/buses/trams and the tourist buses yellowbus, hills tour tram and boat tour. 72 hours for 36€ (internet). The only thing that was not nice that it´s very difficult to find a bus stop or a map when you are getting out in the Marques Pombal area. For the rest, the tours are great, all buses are usable with a wheelchair and there´s always someone near to help. The hill tour tram is of course more difficult, the old tram has two steps and you have to get out of the wheelchair to sit on the not very comfortable benches. Any other way would not be as romantic though.

06/18/2018





We did the Tagus and Olispo bus routes. For €20 it was great and got us to all the sites we wanted. We didnt wait for more than 10 minutes for bus. We went on Sat and Sun so maybe there where extra buses but for the price it was an excellent service.

06/18/2018





Everyone has been complaining about all the bus tours in Lisbon and this was shown as the best on here and Trip Advisor. Even after all the bad reviews we still decided to take the tour because we wanted to see the city.
This tour was brilliant. There is nothing that we would change about it apart from a few tiny details that didn't affect the tour in the slightest. We were travelling as a group of three couples, so 6 people in total. We got to the main bus station at 9:30am and bought I ticket there and then. We were actually advised to buy a cheaper ticket and not get the three routes, but only the two (Purple and Blue) because the Belem Tour (Orange) could be walked and was only beneficial for the elderly, disabled or hard of walking.
There were a few people queuing but the bus was already empty. We took our seats and started with the Tagus Tour, the Blue Line, and went on our way. We found that there was enough talking, information and detail in the guided tour on the headphones. All 6 of our sockets worked and we didn't find the music too much. There was a fair amount of music, around 60% Music and 40% Talking. But to be honest, you can't expect every single building, statue, garden, street and coffee house to have its own detailed historical story. The info gave us some interesting facts, some nice things to talk about and enough to give us an idea about the history of the city.
We got off at Belem by the Monastery and Martime Museum, went for Pastel de Belem, an ice cream, ride up the tower, stroll across the shore and plenty of walking and enjoying the sun. We spent at least 3 hours here in total and could have spent more. We then headed back to the bus stop, only had to wait at least 4 minutes and then did the rest of the tour without a single issue!
As this was a 48hr tour we went on the Purple Line the next day and did exactly the same by starting at the main bus stop at 9:30ish. We got straight into a bus and had no issues finding a seat. We travelled across Lisbon and although there were a lot of industrial areas, there was still information being fed through the headset. We decided to get off at Vasco Da Gama Hotel and the Tram Station. We walked down, enjoyed the sun and visited the Oceanarium. We even got 15% discount because of the Yellow Bus Tickets!!!
We walked back a few hours later, waited 10 minutes and bus collected us where we once again rode back to the main centre of Lisbon.
We had absolutely no issues with this tour, we loved every minute of it. The price was good, ride was fine, no queues, seats fine, information good, discount given and nothing to complain about at all. We were incredibly happy and impressed with the tour and would advise this to anyone!

06/18/2018





Fatal. Pésimo servicio. Esperando en las paradas 45 minutos cada vez. El audio guía sin escucharse en casi ningún asiento. Además a veces iba con ratraso la explicación de los monumentos y no te enterabas. Horrible.

06/18/2018





Great half-day tour of Sinatra & Pena Palace. Ricardo, our tour guide, did a tremendous job of explaining the interesting sites. We enjoyed the 6-hour tour and its 4 stops.

06/18/2018





30min d'attente en moyenne, pas de place assise car deux fois plus de monde que de place. Pas de guide audio car pas de place assise... Passez votre chemin !

06/18/2018





NO WORH IT!! We bought the alll inclusive! Very poor información about the city during the tour. Only one bout available and no information so we give up and took back the bus. We tried to get the tramp father waiting for 15 minutes it was busy we could not get in. This experience cost 40€/person.

06/18/2018





Only one boat available. Trams full and they don't let you in. Buslines boring. No recommendation. 80€ for two people :-(

06/18/2018





Nicht nochmal.
Lange Wartezeiten, überfüllte Trams, Hop on, hop off gar nicht möglich.

06/18/2018





Le pire achat de tour de ville jamais fait.
La carte n'est pa représentative des lieux d'embarquement, il faut chercher et si on trouve on est chanceux !!!
Vous attendez un tram 30 minute et il arrive avec tous les passagers assis et vous ne pouvez monter debout !!! On vous réfère à la station précédente la no 1 pour garantir votre place a bord... 1 heure plus tard, toujours pas de tram ! C'est inacceptable pour un circuit annoncé avec une fréquence de 20 Minutes.
Le chauffeurs par contre sont agréables et répondent aux questions.
Nous sommes allés a Bélhem, avon descendus à une station commune au circuit bleu et orange (le petit circuit) et avons remonté dans le bleu une heure plus tard (encore) sans que le orange ne se soit présenté.
Je ne le recommande vraiment pas a moins que aimez passer vos vacances à un arrêt bus :).
Pierre-Paul Martin Quebec.

06/18/2018





Absolutes Chaos beim Ticketkauf, Einsteigen und Pünktlichkeit der Busse. NICHT ZU EMPFEHLEN !

06/18/2018





Incorrect map with bus stops (Praca Marques de Tombal bus stop at the wrong location), low frequency of buses, inconvenient stops (Sightseeing tours has buses at Tombal, yellow bus you have to walk 5 minutes), indifferent bus drivers. 40 euros per person. I know I shouldn't expect much, but still if the public transport buses can get the basics right why not private ones...

06/18/2018





Compramos o pacote da Yellowbus (All in One) que dá direito a 3 dias de passeio por Lisboa e ainda usar os elétricos e o passeio de barco pelo Tejo. Foi tudo bem, mas, o ponto negativo foi a grosseria de um condutor de um elétrico vermelho que tratava muito mal os turistas. Se recusando a dar informações precisas, como se nos estivesse fazendo um favor e não sendo pago por nós.

06/18/2018





Obtuve billete combinado bus+ferry+bodegas en la página OFiCIAL. Pregunté donde poder cambiarlo y me dijeron que desde el móvil se podía. Al llegar al ferry nos dijeron que tenían que cambiarlo en oficinas de Yellow estás estaban cerradas. Intentamos en un bus y me decía que no le funcionaba. Perdimos el momento para el ferry. Al día siguiente intentamos en dos autobuses más y uno que sino tenía conexión el otro que no le leía y que no pensaban darme billetes ellos. Una verguenza que no sean capaces de leer sus propios bonos!! En la oficina fueron capaces de leerlo eso si después de un día pérdido. Al leer las condiciones y viendo que sólo me quedaba media tarde en Oporto y no me daba tiempo a todo le pregunte por el reembolso, el chico dijo que sino lo usaba ningún problema. Le solicite que me lo efectuara, a lo que se negó que eso sólo a través de web! Si es su página oficial y su oficina oficial, dónde se haya visto que no te lo hagan... y ahí empieza la aventura... 10 días reclamando y nadie se digna en contestar mi solicitud de reembolso. El chat de la web da largas, no hay teléfono dónde contactar. Me siento estafada. Si no queréis que os arruinen unas vacaciones organizadas, NO les compréis, comprado individual sale 3€ más con el bus rojo que al parecer funciona mucho mejor o almenos funciona.

06/18/2018





Das kann man voll vergessen, nie mehr YellowBus, das ist unzumutbar. Wartezeit von über einer Stunde und die gewählte Route führt über lange Zeit durch irgend welche Wohnquartiere, nicht die Spur einer Sehenswürdigkeit. Hab schon öfters hopp-on hopp-off genutzt, aber nie einen mit dermassen schlechtem Service. Schade um die schöne Stadt.

06/18/2018





Recorrido lamentable, te lleva por las afueras de la ciudad viendo cosas irrelevantes. Para colmo los auriculares no funcionan.
Una estafa que debería ser denunciada e intervenida por el estado. Le doy un 1 porque no puedo darle menos. Vergonzoso.

06/18/2018





Købte i dag et 72 timers pas , og var med en sporvogn i bakkerne en fantastisk tur .
Derefter ville vi prøve de gule både . Vi kom med men efter en 40 min sejlads gik moteren i stykker, det varede lang tid før vores
oplyste om hvad der var galt, vi drev rundt og måtte så misse ca 4 timer SF vores

06/18/2018





Opplevelsen var ok til vi hoppet av bussen på Oceonariet eller akvariet, da vi skulle på bussen igjen, ble vi stående og vente i over en time. I 34 ° i skyggen!! Bussen skulle gå hver 30.min!! Ikke bra!!

06/18/2018





Lieber den roten Bus nehmen, der kommt wesentlich öfter, viel zu lange Wartezeiten ( bis 45Minuten), nimmt viel Zeit weg und man hat das Gefühl , es gäbe noch so Vieles zu sehen. Wir wählten ein Angebot für 30.-Euro pro Person.Investieren Sie diese Summe für Taxis , die sehr billig sind und Sie wesentlich schneller ans gewünschte Ziel bringen.YELLOW BUS AND TRAM=UNNÖTIGE AUSGABEN UND VIEL ÄRGER

06/18/2018





O sistema Hope on Hope off é um caos
Para quem pega no início e segue até o fim, funciona bem. Mas o turista que decide parar em algum ponto para depois retomar a viagem, complica bastante. Quase sempre o ônibus está cheio e o intervalo acaba produzindo situações desagradáveis, com muitos turistas ficando sem condução.

06/18/2018





Mehr als eine Stunde Wartezeit auf einen Bus, kauft lieber bei Gray Line da kommen die wenigstens alle 10min.

06/18/2018





Horrivel !!!! Comprei bilhete online de 27 euros ( casal 54euros) e nada ....mesmo nada funciona !!!! Estivemos mais de 1 hora na praça do marques de pombal á espera e nem 1 autocarro da yellow bus tour passou.....nem 1 !!!!! Da concorrencia ( os autocarros vermelhos ) deve ter passado uns 40!!!! Pessimo servíço da yellow bus e com publicidade enganosaa!!!! NUNCA MAIS

06/18/2018





This review applies to the red tram only!
Although it's pricey at 20 euros a person, and there is a bit of a queue, the red tram is worth it for anyone looking to learn more about the city of Lisbon. If you don't have the time or patience to walk the streets yourself (or in my case as a Dutchman the climbing ability), this is a great alternative. The tour takes approximately an hour and a half and you get to listen to an audio guide available in 12 languages, with headphones to keep included in the ticket. The tram itself is something else too, it is a classic model and goes through some of the narrowest and most impossible streets in town. The main downsides are the cost as mentioned before, as well as the inability of the operators and salesmen to speak to the confused queue, but that appears to be a general theme in Portugal, you have to take it upon yourself to dig out information. The tram only leaves every 25 or so minutes so there was a lot of confusion when the tram was just standing there with nobody inside for 15 minutes. It could have been easily solved if someone raised his or her voice a little and told us how it works, but that's not the way Lisbon works in general it seems.

06/18/2018





nie mehr, hop on hop off ist gar nicht möglich- man wartet 1 Stunde und es kommt kein Bus mehr. Von den roten Bussen in der gleichen Zeit 4. Angeblich sind die öffentlichen Busse der Carris Linie inklusive- man hat uns aber in einen Bus nicht reingelassen- die Fahrerin wusste nichts davon. Die Online gekauften Tickets, die man angeblich nur dem Fahrer zeigen muss, gelten auch nichts. Die muss man erst am Office umtauschen. Der Mitarbeiter am Offic kann die Barcodes der Online Tickets nicht lesen. Wir mussten ihm die E Mail weiter schicken, erst dann ging es.
Never again.hop on hop off is not possibel. You are wating 1 hour end there is no bus coming. The red line in the ame time comes 4 times. The regulr buses and tram of the caris line ould be included. But the y were not. One of the drivers dd not know that. The online bought tickets are not known by the drivers at all. We had to cange them at the ticket offive in paper tickets. The staff at the ticket office could not read the barcodes. We hat to send him the E mail with the online ticket.

06/18/2018





Zustand der Busse etwas mitgenommen - von der Route und den Infos her sehr gut.

06/18/2018





Viel zu wenig Busse und Bahnen, in die Bahnen kann man nur selten einsteigen, da die meisten schon voll sind. Hoher Zeitverlust und eine Hop on-/Hop off- Tour ist nicht wirklich möglich. Wenn dann mal ein Bus gekommen ist und man auch einsteigen konnte, dann war es aber ein nettes Erlebnis.

06/18/2018





Correct mais attention aux horaires des bus car ils sont souvent en retard.
(Autre point négatif : ils démarrent le bus alors qu'on est même pas assis, dangereux ! )

06/18/2018





Sehr empfehlenswert. Wir haben das 30 Euro Ticket gewählt Bus & Boat. Erst die Bootstour gemacht und ganz Lissabon mit dem Bus angeschaut. Die Tram E28 haben wir einzeln gebucht. Busse waren sauber und Tourguide gibt es über Kopfhörer in 12 Sprachen.

06/18/2018





Es una estafa. El busero cambió el recorrido y se saltó varias paradas. Acabamos discutiendo con él ya que no pudimos bajarnos en nuestro destino y tras intentar engañarnos acabó admitiendo que lo hizo para llegar pronto a casa. Desde la compañía ni se molestan en responder a las reclamaciones. Lamentable.

06/18/2018





Tres déçue! !!! Une fréquence de passage de l'ordre de 40 mn alors que nous voyons des bus rouges passer régulièrement, des itinéraires qui changent sans autre explication, des commentaires audio mal traduits ( quand ils marchent) et des chauffeurs qui nous ignorent totalement quand ils nous voient couvrir pour les attraper aux rares arrêts !

06/18/2018





Se sei infelice e non vuoi dare informazioni, forse é il caso che cambi lavoro. Ineducazione e inadeguatezza del personale che non hanno aiutato per niente anche se ci siamo rivolte in maniera educata e civile.

06/18/2018





Waited an hour in blazing heat for afternoon beach shuttle bus -boys selling city trips had no idea what was happening-and had a "couldn't care less "attitude. One suggested bus caught up in traffic-link with driver non existent. We were ignored by the lads selling the tours until it became obvious that when the bus did come we would have to come straight back. Got a refund - waste of time!

06/18/2018





Unacceptable long waiting times, some drivers take random routes. You don't want to waste your time standing at a bus stop, especially not during a heat wave.
Though the map is numbered, the announcements aren't and unless you are in a easily recognizable place, you might miss a stop where you want to get off.
Don't take the tram routes- you get the public transport ones for free with their bus tickets and I had no trouble catching the historic train

06/18/2017





Niet doen dus! Het is volkomen onduidelijk waar je op kunt stappen en er zijn te weinig opstapplaatsen voor een dergelijk grote stad. Wij hadden een combinatieticket gekocht maar waren heel veel tijd kwijt met zoeken waar en wachten aldaar.
Echt heel erg slecht. Opstapplaatsen zijn vervallen of te ver weg
Kortom......gewoon niet doen. ze moeten eerst hun zaakjes maar eens goed op orde hebben

06/18/2017





different route than advertised, many stops ignored, no prior information about that. advertisements about other offers from the company. choose heat or sun on top. little shade on top. otherwise OK.

06/18/2017





If I could post a review with no stars I would. Sitting on the bus now. Thought we could escape the brutal heat by taking a bus tour. Except there is no air conditioning. Plus they allow people on and they have to stand on a curved staircase as it is so crowded. Pretty dangerous.. only nice thing is there is free wifi so I could write this review while roasting away.

06/18/2017





The woman in the booth at the Praca do Comercio was ill-mannered and unprofessional. I think she must need to get trained again.

06/18/2017





Intervals are too long it says 20 it comes every 30 to 40mins if it comes (once it didn't without any info on their website). Stops and direction make little sense. Save your money.

06/18/2017





Ont à passés un bon moment pour une visite guidée 1h50 je recommande

06/18/2017





La mayor estafa de Lisboa,los 40€ mas perdidos de mi vida.Para empezar en el punto donde te lo venden no te informan de nada te dan un plano con las paradas y listo.Suprimen paradas cuando quieren y como quieren cada conductor te lleva por una una ruta diferente y para donde quiere no en los puntos indicados en el plano y cuando quieres cogerlo otra vez esa no es su parada correspondiente porque el conductor te a parado donde a el le venia bien.Tampoco te informan de la frecuencia de los autobuses nosotros estuvimos hora y media en una parada esperando mientras esperábamos vimos pasar 6 buses de los rojos,y tampoco te informan de los horarios ya que a las 5 de la tarde sale el ultimo bus y si quieres ver Lisboa hasta mas tarde al final tienes que cojer cualquier transporte publico.Nosotros sacamos el ticket para 48 horas y solo pudimos montar 2 veces.No se lo recomiendo a nadie si quieres desplazarte por Lisboa se puede perfectamente en tranvia ,bus urbano o cojer el bus rojo.
Nosotros viajamos en autocaravana y hemos estado en muchas capitales europeas y nunca hemos visto un timo mas grande que esto y Lisboa que es una ciudad preciosa no se merece una representación de este tipo

06/18/2017





+ Prices low (30€ for 48h, bus and tram)
+ Good routes
- very few information, we did the chill out free walking tour the day before and there was so much more important and interesting information that could have been told on the bus tour
- bus drivers did not know whether the museums were opened or not
- audio informations didn't always sync with the things we were really seeing
-not very comfortable busses

06/18/2017





Lousy service. Save your Euros. The service can't handle high volume of people on their tram line, which only sits 24 passengers per car. During Easter holiday the line had a 1.5 hour wait, as the tram comes once every 30 minutes. During the first 8 or 9 stops, no new passengers can board as the tram is always full.
The entire service ends at 17:30, so the 24hr or 48hr tickets are an illusion.
The audio system fails often and you can barely make out the words over the noise of the running 'eletrico' (tram), plus the headphones they use is very low quality, first pair I got did not function.
In sum, too much buck for the bang. Instead, take the 28 line and grab lavish lunch at Alfama with the difference!

06/18/2017





Busse und Bahnen überfüllt, Bus hält ohne Ansage nicht an allen Stopps ... teuer

06/18/2017





Une horreur ! 50 minutes d'attente et aucune explication !

06/18/2017





Very unreliable - You never know when the next bus will come, we waited for over 40 min but the bus never came...

06/18/2017





Tome el bus por un dia con mi esposa y lo calificó como Muy malo. No para en los sitios que dice a no ser de que el turista este pendiente. No para a recoger si el turista no esta en el sitio, o sea no esperan. El servicio pésimo y desagradable. Un chofer me regaño por correr a coger el bus que ya me había dejado una vez teniendo que esperar 20 minutos al siguiente. El audífono no funciona bien. En fin, no lo recomiendo ademas por costoso. En bus público puede el turista hacer el recorrido a mucho menor costo.

06/18/2017





Live Bewertung. Wir stehen schon 40 Minuten an einer Haltestelle an der alle 20 Minuten ein Bus kommen sollten. Nehmt die Öffis!!! Oder ein Taxi

06/18/2017





Muy decepcionante la experiencia. Te venden packs para que subas y bajes cuando quieras y tantas veces como uno necesite, así como que puedes coger todos los transportes... lo que no dicen es que los horarios y los servicios se los pasan por el forro...
Como último transporte utilizado fue el AEROBUS, que conecta la plaza de rossio con el aeropuerto y te ahorras pillar un taxi...se supone que pasan cada 20 min por la mañana...pues se tiro sin pasar 1h y cuarto, como mínimo.

06/18/2017





Nie polecam. Na tramwaj czeka się ponad godzinę. Łódź nie robi wrażenia zwłaszcza że praktycznie nie słychać angielskiego lektora. Autobus mimo końca października przepełniony. Nie radzą sobie z co raz większym ruchem turystycznym...

06/18/2017





TORNO OGGI DA LISBONA. IN UN TOUR ED ESATTAMENTE IL 21 OTTOBRE LINEA AZZURRA ORE 15E3O GUIDATORE MALEDUCATO ALLA POTENZA MUSICA SUL BUS A TUTTO VOLUME E NEMMENO ALLA PRENOTAZIONE DI DISCESA SI FERMA SE NN LO RICHIAMIAMO NOI PASSATA LA FERMATA ..... VERGOGNOSO E PAUROSAMENTE E PERICOLOSAMENTE DISTRATTO

06/18/2017





Demora para chegar nos pontos, falam que tem wi fi free, não peguei um bus que estivesse pegando. Passamos uma hora esperando no ponto para pegar o elétrico. Uma hora perdida é muito para o turista

06/18/2017





It is Just perfect. All the tours and the prices. The ticket gave me free acess in the trams, funiculairs and S. Justa lift.
It is perfect way to see this historical country

06/18/2017





A déconseiller : les prises audio ne fonctionnent pas pour la plupart (en moyenne 1 sur 4 seulement fonctionne ), les commentaires sont pratiquement inexistants : aucun commentaire sur un monument classé au patrimoine de l UNESCO, aucun commentaire sur l architecture, uniquement du Fado durant tout le trajet.
Le Tuk tuk promis avec la vente du billet est introuvable et inconnu des autres Tuk Tuk...
La ligne bleue n a aucun interet, elle sert uniquement à balader le touriste.
Pour finir ils conduisent sans aucune délicatesse et vous êtes allègrement secoué.

06/18/2017





Had to wait for an hour for a tram. Would not recommend Hills Tramcar to anyone. Not good for Lisbon tourism

06/18/2017





We booked Hills tram tour and had to wait more than one hour to get a seat in the tram. They sell lots of expensive tickets for 19€ and don't tell the people that there are only 25 places in a tram and the next one starts in half an hour. The tour itself was not bad, but you can have nearly the same with old E28 for a tenth of the price.

06/18/2017





Serviço de transporte turístico, ideal para quem quer conhecer Lisboa e arredores

06/18/2017





Waited twice for over an hour (once for over two)... this is why u need a 3 days Ticket cause they just don't get u around. Bad organized!

06/18/2017





Uma mulher roubada no bonde e o motorista nem ai, deveria ter um aviso para não tirar fotos da janela que nas ruas estreitas os ladrões estão a solta!

06/18/2017





During two consecutive days the violet line doesn't work at last travel... But service and no one to complain.

06/18/2017





19 € per lasciarti a 2 km dalla Torre di Belém

06/18/2017





Zu Lande, zu Wasser und in der Luft - das konnte ich mit nur einem Ticket erleben. Am besten haben mir die Tram und die Standseilbahn gefallen. Vom Elevador ganz zu schweigen:-) Da sehen rot, grau und blau alt gegen aus....

06/18/2016





Loved yellow bus tours!
Much better experience than I had with another "hop on hop off" bus in Barcelona.
The bus was nice and comfortable. The info given through the audio was very interesting,informative and sometimes funny.
I enjoyed the routs available and how you could select different packages for different types of tours in bundles ranging from bus, tram and boat.
Excellent experience :)

06/18/2016





I loved my experience with yellow bus! The choices for the the routes are clear and at a reasonable price. By the way buy it online it is cheaper you can just show your ticket purchased online to the bus driver and he will give you a paper ticket. The audio was good information and actually fun to listen to. I would bring my own earphones by the way. The people were nice and service was good ! Great way to get to know Lisbon

06/18/2016





We had to wait half an hour+ for the bus in 30 degree Celsius. The audio guide didn't work and cut out during the trip. The audio guide had a lot of music to fill in the gaps. Best way to see Lisbon is via Taxi.

06/18/2016





Aspettato ore invano. Orgabizzazione pessi. A e informazioni scarse.

06/18/2016





We bought the All-in-One ticket and did all the routes except the ship. Definitely a great way to see Lisbon - we didn't try the competition, so can't compare. Multilingual audio guide is informative. Ticket is cheaper if you buy it online instead of at the hotel.
Suggestions for improvement (also sent to YBT):
- The wait is sometimes longer than the advertised 20 mins
- Getting on: the bus only stops if you wave to the driver, but watching the road gets pretty boring after 15 minutes... We once missed our bus for that reason.
- Getting off: same problem, very few stop signal buttons on the top floor, easy to miss your stop
- Sound quality was very poor in some areas. You can improve it slightly by using your own earphones, but that's only part of the problem.

06/18/2016





Schlechte Qualität der Busse, was die Ausstattung der Kopfhöher-Anschlüsse betrifft.Viele und ich meine wirklich viele waren defekt. Zusätzlich lange Wartezeiten und schlecht geschultes Personal. Man sollte einen anderen Anbieter wählen.

06/18/2016





We had to wait over 45mins, no bus showed from YellowBus, but from the other two touristic bus companies, 4 buses managed to stop... Very bad frequency and what a waste of time and money - I DO NOT RECOMMEND YELLOWBUS -- JUST GO FOR THE RED ONES

06/18/2016





Assez cher tout de même surtout que cette année les enfants de moins de 12 ans payent également (gratuit l'an dernier).
La fréquence est effectivement pas respecté, loin de la.
Choisissez les red bus qui ont l'air a l'heure eux.

06/18/2016





NÃO VÁ. Pegamos na Pça do Comercio (19 euros por pessoa). Ficamos 30min praticamente parados por problemas com a troca de alimentação do motor (foi o que entendi, porque não houve nenhuma explicação). Depois o condutor deu alguma desculpa e mudou o trajeto. Não passamos por um dos pontos prometidos (Martim Muniz). Logo depois, ele parou para uma visita no Castelo de Sao Jorge (disse que teriamos 30 min para ir ao Castelo e estaria logo adiante, parado). Voltamos em 15min. Só que nao esperou nem disse onde pegar o tram novamente. Poderíamos pegar o proximo, só que tinham umas 15 pessoas em pé em cada um. Tivemos que caminhar até a Pça do Comercio novamente. No ponto de partida nao havia tram nem ninguem atendendo para dar explicacoes. TEMPO E 19 EUROS PERDIDOS. 25/7/15.

06/18/2015





Very good way to see Lisbon. Definitely get off in Belem and visit jeronimos monastery. And don't miss pasteis de belem...amazing pastel de nata (pastry tart)

06/18/2015





Os intervalos entre os ônibus são enormes, algumas saidas de som não funcionam e a desorganização é grande. Um dos motoristas parou fora do ponto na torre de belem e ficamos sem saber onde pegar o ônibus de volta de baixo de chuva. Aliás, tivemos que viajar em pé no ônibus lotado enquanto chovia.
Huge gaps between busses, sound outlets not functional, very disorganized. One drive dropped us off out of the correct stop and we didn't know where to take the bus back under the rain. Yet, we had to stand in a crowded bus when it finnaly came.