Só tenho a dizer que são uma loja com um serviço excelente. 100% confiável e um atendimento ao cliente muito eficiente e simpático. Aconselho vivamente

Recomendo! Óptimas instalações e excelente atendimento ao cliente... 5⭐

GOOD SERVICE IN THE END, BUT COULD BE BETTER AT CUSTOMER SERVICE The online catalogue is very good and the price was very competitive. So I ordered a wine fridge and a small freezer. The immediate emailed response after the sale from somebody called Paula was impressive, although that might be an auto-generated message, because she never responded to any follow up emails. I opted for free delivery by paying upfront. It was only then that I looked at the online complaint book ( Livro de Reclamações) and I became a bit concerned about the number of complaints about incorrect deliveries or failure to deliver. I must remember to check that first in future. My email from Paula said I would be contacted to arrange delivery within 2 days and sure enough I received a call after 2 days. Unfortunately the driver did not speak any English and my Portuguese was not good enough. So I handed the call to a friend who is nearly fluent in Portuguese. The driver said he would be at my apartment between 9 & 12 the next day, a Thursday. I stayed in all day, but nothing arrived. This when I contacted their customer service number. Now, as their website is in Portuguese, Spanish and English, you would think they would employ an English speaking customer service representative. NO! On the 5 or 6 times I called, there were no English speaking staff. I know enough Portuguese to ask if anyone spoke English. I received a blunt NO and the phone was hung up. So this is when I tried emailing Paula. No response. I went out on the Friday and of course the lorry driver called me at about 11am and said he was 5 minutes away. As I was an hour away, that was not much good. So over the weekend I emailed Paula again, to no avail. I also sent two texts to the driver's mobile phone. No response! But then, mid morning on Monday, the driver called again and said he was 10 minutes away. I was left to unpack, but that is no great hardship, but the driver did take my old fridge away. So my conclusion is "Good in parts, but could do better with customer service".

Porkaria, é só! Fiz encomenda e peguei logo, um MÊS a espera dela. E agora estou a espera de factura de compra, impressionante. Sé na 3a feira não recebo a fatura vou dar queixa primeiro no DECO.impressionante. compra feita 14 de dezembro recebida 4 de janeiro. E fatura de compra em julho?

Gente de confiança, entregas ao domicílio, cumprem prazos de entrega, dão assistência... impecáveis.

Encomenda por duas vezes com esta empresa. Muitos sérios, entrega nos prazos e com profissionalismo Muito satisfeita!