Administração não vale nada e sem palavra para com os trabalhadores

Rarely have I had such a bad experience with a company. The lack of professionalism was appalling! I took the morning off for a meeting scheduled at 10.30 for a quote for pool and garden maintenance. At 11.00 I am told that the “professional” who was to come could not find the street and couldn’t be bothered anymore. No apologies! We live on a major street easily found by GPS or google maps. I asked to speak to the driver to explain, but this was denied. I explained that I had take. The morning off to wait for the company, and was told there was nothing they could do. When I said I would complain, I was rudely told to do whatever I wanted. It is incredible. I have never ever been treated with such rudeness or lack of professionalism in Portugal. Beware!