Catia Freitas: Familiar, boa comida simpatia e serviço.

Sophie Woods: My partner and I ate at Soho Coffee in the departure lounge for breakfast ahead of our return flight to the UK. As there were only a handful of flights departing that day the lounge was virtually empty, and we were served quite quickly. I ordered an Americano with my avocado, and my partner a Coke Zero and some pancakes. But what made this experience so great was not what we ordered, but what some other customers ordered after us. It was an American group, who were all over the place when ordering. They were over-pronouncing words to the staff as if they were deaf when in actual fact quite a few of them had relatively good English. One woman said she wanted an Americano coffee, asking “do you know what that is?” to a man stood below a menu that included such beverage. “Yes, I do. Would you like one?” he said. “Two” she said, holding up two fingers and mouthing it in such a way that was blatantly rude. “Sure thing,” he said. She returned to the table, only after picking up a couple of bottles of ketchup. And a short time later, their ‘Americano’s’ were ready to pickup. Instead of being served in the usual way, as mine was, the man making the drinks (not the same man who took the order, a different one), went overboard with whipped cream and sugar on top. I didn’t notice this at first, but my partner did and said the staff were messing with them. They hadn’t asked for their drink to be topped off like this, but I didn’t think they would do this. But then another person ordered an Americano, they weren’t American, and it was served in the usual way, ie a cup with no whipped cream and sugar sprinkled all over it. It was hilarious. Anyway, our food was great. Our drinks were good. The service we received was excellent. And the entertainment was priceless.

Eu conheço o Lance há vários anos e nesse tempo ele sempre provou ser profissional, altamente conhecedor e extremamente meticuloso. O Lance é um companheiro maravilhoso e vai sempre acima e além para lhe proporcionar o melhor resultado possível. Parabéns pelo seu novo empreendimento Lance e estamos ansiosos por muitos mais anos de excelente serviço da sua parte.

Comprei os meus novos electrodomésticos antes do tempo enquanto esperava que a minha nova casa fosse construída e com todos os atrasos típicos da nova construção, o Eddy e a sua equipa estavam lá para mim a guardar todas as caixas no armazém deles gratuitamente. E quando o dia chegou, tudo foi entregue e instalado rapidamente, profissionalmente e com um sorriso. Para mim a Brown Appliances é sinônimo de ótimo atendimento ao cliente, preço justo e compreensão das necessidades da comunidade local. Com certeza comprará novamente.Update 21/04/2016:Tive um pequeno vazamento da geladeira. Chamado Eddy. Menos de 60 minutos ele estava aqui com a sua equipa, resolveu o problema num instante (era mesmo um problema menor).