I did not end up purchasing an item from this wonderful company; however, my experience was exceptional so I felt the need to leave a review. They had an item in stock I had been trying to find for a very long time. I reached out to the manager via email, who very quickly arranged international shipping with me to Canada (which I believe they do not normally do via their website) and helped me set up an account. He verified they had the item in stock before getting me to confirm my payment. Once confirmed, the item was found to be damaged so he could not send it - and refunded my payment immediately. I buy items frequently online and the communication with this company was amazing. Truly the best I've ever experienced. Prompt and thorough even though I believe English is not their first language. I will keep my eye on their website from over in Canada and will be supporting their business!