Nicole McGeough: Villa looked a lot bigger in the pictures than it did in real life. The area was quiet enough but our rental car windscreen was smashed 5 days into the holiday even though it was parked in a secure safe place and on the last night we were broken into, the man had gained entrance through the patio door behind the sofa so please please make sure you check all windows and doors before going to sleep because I have seen other reviews stating the same thing whilst their stay. It states the check in is 4pm but we were made to go for something to eat and come back because the cleaners had not finished and to make matters worse when we arrived back the cleaners forgot to leave us the keys so we had to wait for a Jet2 rep to arrive with them. The location is good and near some good bars and restaurants but would definitely recommend having a car. The downstairs twin room is infested with ants coming in through the outside door and the patio/swimming pool area is also the same so you need to keep footwear on at all times! For the price we paid I will not be back to this villa, especially after seeing how many times it has been broke into in the exact same way and still nothing has been done to secure the place!

Kay McMahon: The house is lovely - absolutely enormous, more than enough space for two families and within walking distance to local restaurants and various coves. Other beaches are a short drive away. The BBQ area could do with some lighting as it's difficult to cook in the dark. The location is suburban with views of nothing but other houses, & either side of the villa two new huge houses are currently being built. The house managers (Algarve Vacation) charge 2.9% to do literally anything so you end up paying for a service that is ultimately frustrating: we had 2 bathrooms unusable from day 1 due to slow drainage, and we told 3 different people yet nothing was done for our entire stay. They spam you with boat trip emails and even send round a (perfectly lovely) person to try to sell boat trips which I find intrusive and unnecessary (we had no intention of going on a boat trip despite the relentless hard sell).  It cost £12 to get our security deposit returned (despite not breaking anything) due to the 2.9% fee. And I'm still waiting for the change for paying for my welcome hamper as they didn't have any cash when we arrived.

Nós já fizemos negócios com esta empresa e já fomos bem tratados, mas desta vez eles anunciaram um veículo no site da VW, uma foto dele em frente à loja da Acura, nós fomos lá para ver e testar, só para descobrir, é em Charleston e não vamos trazê-lo sem um depósito de 500.

Tinha uma ordem de entrega, eles mudaram a data de entrega sem me avisar, eu cancelei a encomenda e recebi um e-mail de confirmação. 2 dias depois eles ligaram para confirmar a entrega, avisaram que a encomenda foi cancelada na segunda-feira. Quinta-feira chega e eu recebo uma chamada que eles estão em rota com freezer para entrega, avisei o motorista que a ordem foi cancelada 3 dias atrás. Por isso contactei o serviço de apoio ao cliente para saber que o reembolso não será processado até que o congelador seja devolvido ao armazém. Não acredito que com 3 dias de antecedência a encomenda não possa ter sido retirada. Este era um grande congelador de arca frigorífica para carregar no camião por nada. Acho que eles têm tempo a perder, não voltarei a fazer compras lá. A loja era fantástica, este era o departamento online.