Lisa Suizu: Today is my daughter’s last day in kindergarten. I lost my job in december and unfortunately, since then I’ve had to wait until I’m financially in balance. This has affected my daughters schooling so we quit in December but was convinced by the administration to continue in January. Before Christmas we had a discussion because I knew my payment would be late. And my daughter was asked to quit on the day the payment wasn’t received. Since I was convinced to come back with my daughter. After having already said good bye to our friends, i agreed, but now as my payment will be delayed again because of a situation out of our control. Again my daughter is asked to leave on the day. It’s extrem and as an educational institution for children it’s not taken in consideration her well being at all. I’m responsible but this gravely affects her. She isn’t even given a week to say goodbye. And this for the second time, after they convinced us to come back! The time there, the two teachers especially has been precious. But it really in the end bears a mark of elitistisc and privileged children only welcome. I’ve never in 15 years with children in educational institutions been asked that my child leave the same day. It’s not accepted and I would never recommend the school because of this reason. Montessori has done everything to help in the beginning and the teachers are good, but now this. It’s tears up all efforts. We are very dissapointed as we are going through a very difficult life situation. And this will be hard on my child. Something that isn’t taken in account as long as the money isn’t in the account. You have been warned.

Fernando Coelho: Vejam por vocês o ranking escolar!

O meu marido e eu comprámos um cortador de relva de equitação on-line e fomos buscá-lo à loja Plymouth. Eu coloquei gasolina nele, carreguei a bateria e assegurei-me de que estava cheio de óleo. Fui ligá-lo e...nada! Então hoje liguei para a loja Plymouth e o tipo para quem fui transferido disse-me para o trazer...a sério? Tenho de ir até lá, alugar um camião, ir para casa, carregar o cortador de relva, voltar lá para cima, para que possas ver? Eu perguntei se ele tinha alguma sugestão para tentar pelo telefone - não, ele diz que precisamos de ver...Obrigado por nada. Liguei para a loja Bloomington, fui transferido para alguém no relvado e jardim. Ela perguntou ao seu gerente que era super paciente...fez-me algumas perguntas, olhou o modelo on-line, deu-me alguma orientação, e voilá...começou logo! Obrigado, Ryan.

O atendimento ao cliente na loja da Valdosta é de primeira qualidade. Desde o momento em que entra pela porta da frente, até voltar a sair, você está bem cuidado. Na minha última visita, o Randy (Director de Operações) certificou-se de que eu estava bem tratado. Obrigado Bed Bath & Beyond por trazer de volta o atendimento ao cliente quando tantas outras organizações deixaram escapar! Pat Sullivan,Presidente/CEOChestnut Hill