SANDRA XIMENA GONZALEZ POVEDA: Es una cabaña rústica con chimeneas bellísima. Incrustada en medio de 3 autovías principales con toda la paz del campo. Los dueños encantadores, ofrecen servicio adicional de turismo por el país. Descanso ideal, y tiene un super grande a 5 minutos andando. Repetiré

Hotels.com reviewer: We booked a family trip to Sintra. Three rooms with showers for six adults and one child and we were the only guests. There was NO HOT WATER in the entire hotel. We called to let them know of the issue the first night and after realizing I wasnt lying the owner opened up the other rooms for us, but still there was no hot water. The one room that had hot water only lasted for about 7 minutes. This was in December! It was like showering in ice water. Cold showers suck, but the owners attitude was worse. He assumed we were dumb and didnt know how to operate a shower. Then once telling us we werent doing it right and checking for himself realize that infact the 6+ room house had NO HOT WATER. This happened every night over the course of the weekend. On Monday when we were leaving he then suggested that he might need to call someone to fix it. Other than the hot water and the owners attitude the house was perfect. The breakfast was great and they even made it early one day for us because we had to leave before the normal serving time. The woman who worked in the morning was amazing! It was close enough to walk to all the attractions in Sintra and the train station. The house had beautiful charm. While there were some nice aspects to our stay it overall was ruined by the absence of hot water and the owners negative attitude. It was something that we constantly had to worry about during the day.

MJ e Hector foram acima e além para garantir que eu fosse atendido e entregue um excelente serviço ao cliente. Juntos eles foram capazes de me conseguir os aparelhos e coberturas que eu estava procurando e até mesmo o preço correspondente em uma venda anterior que tinha acabado no dia anterior. Graças a ambos eles por uma experiência de compra excelente.

Eu precisava fazer uma pergunta importante em relação ao meu pedido, mas ninguém atende o telefone. Depois de passar pelo menu do robô respondendo a inúmeras perguntas, ele diz: "Só um minuto, e depois me coloca em espera". Eu tentei isto duas vezes. Na segunda vez, sentei-me em espera durante mais de 11 minutos antes de desistir. Sou um pai ocupado com crianças que precisam da minha atenção. Não deve ser tão difícil ligar para uma loja, especialmente uma onde eu faço negócios no valor de vários milhares de dólares. Isso derrota o propósito de passar por uma loja de tijolos e cimento, em vez de simplesmente encomendar na Amazon.