Super przyjazny personel, auto praktycznie nowe. Odbiór i odstawienie auta w ekspresowym tempie. Polecam

Très bonne agence, employé réactif parlants plusieurs langues, tout c'est bien déroulé pour la location de la voiture sans surprise ni surplus

Liten uthyrare, men hjälpsamma och fräscha bilar och lokaler. Prisvärda

This was the best car rental experience I've had with any company anywhere. They were upfront about costs and policies and didn't try to get us to buy unnecessary packages and policies. Staff were extremely helpful. If you want to rent a car in Portugal, look no further.

they'll push you for a more expensive option if you're weak. Don't sign the insurance document prior to seeing the car

Bom atendimento, veículos novos e limpos

Efficace, très aimable ! Super

Viaturas recentes e bom atendimento

I would really like to leave a good review for Cael, but I cannot as negligence of their staff costed me 248 euros in extra charges. When rented a car, I asked customer service agent Flavia whether the car uses diesel or gas. She told me that it is gas. When asked whether it's a regular or premium gas, the answer was "regular." When I needed to fill up the tank, there were four color-name choices at the gas bar: yellow-diesel, blue-gasoleo 87, and two greens: gasolina 95 and 98. Everywhere in Canada and USA, a regular gas has octane number 87, so, without knowing Portuguese, I naturally assumed that gasoleo is regular gas and gasolina is a premium one. Apparently, gasoleo is a name for another type of diesel, so as a result, the car was not driveable and we had to waste half a day waiting for the service to pickup the car and then drive an hour from Aveiro to Porto and back to pickup a replacement car, plus we had to pay 248 euros for repairs. I rented cars all over Europe for the past 25 years and never had such an issue, so I blame Cael staff for failing to warn me that gasoleo is a diesel rather than gas. I am posting this review to make sure people are aware of the ambiguous naming for gas/diesel in Portugal.

Лучше заранее уточнить про залог на машину и оплату транспондера.

Serviço excelente. Pessoal muito simpatico

Experiência profissional e simpatia de toda a equipa.

The only possible drawback is they don't have a booth at the airport and you have to meet representative at meeting point in arrivals and then share a shuttle to the office. Once there process was fast, no hassle at all and for some magical reason I got BMW instead of Peugeot. Yey!

I rented a car with Cael a week ago, and had a very good experience with them. I took a car for a week and gave it back without any additional cost. To avoid any disappointment when renting a car with them or with some other "cheap" car rental companies, here are some advices : - When receiving the car, take a look at both interior and exterior, and spend some time on it ! A minute isn't enough, so look closely to find any scratch/bump anywhere inside or outside. Look at the wheels, shields etc.. The staff will try to make this step as fast as possible so that you miss some defects, so if you see anything, tell them to write it down. - Take pictures ! Make sure you take plenty of pictures when you receive the car, and more importantly, make sur they see you taking those pictures. They will then understand that you are looking closely and don't want to be scammed on this. - Give back the car clean. Doesn't need to be very clean, but there is a minimum. With those advices, you will probably have a good experience with them and won't lose any money. They provided good service to me, with a shuttle transfer to the airport (both ways). They were all very nice. But keep in mind that if you're not careful, you can easily have some costs adding up to the bill..

Ok maar retourneren van de auto in Lisabon( in de buurt van het vliegveld) was een zeer moeilijke opgave. Dat adres is heel moeilijk te vinden en er zijn geen borden of vlaggen die naar dit bedrijf wijzen.

I had a good experience with Cael Lisbon. I took my precautions (pictures of the car when I received it and when I returned it) but I did not have any issue and did not have to use them. Fast transportation to/from the airport and short queue to receive and return the car. And on top of that, the staff was friendly :-)

do not use their GPS way out of date ended up using my smart phone the entire trip didnt end up with the car that we reserved online therefore gas consumption was way over the roof,they did not describe how their toll system works in portugal and gave us a device that keeps track of our tolls and fell off the inside of the windshield within a day and had to hold the device up on the windshield every time we came up to a toll got very annoying do not reccomend this company for touristic travelers

Pessoal muito atentivo e prestável ,prestações muito boas e atrativas,estou muito contente com todos os serviços prestados,aconcelho vivamente.

Very professional. We got a brand new Renault Clio. After returning car, shuttle was arranged to take us to the airport which is minutes away from agency itself.

Personnel courtois et très bon service. Merci !

Great service and the cheapest we could find. Unlike other rent a cars we tried in Lisbon, there were no hidden fees or wrongful claims. They gave us a ride to terminal 2 and were very quick.

Depois de tantas pesquisas para encontrar uma companhia séria, rápida e eficiente encontrei cael rent a car. Carro limpo, novo com pouco mais de 8000km, staff muito disponível e atento. Aconselho é seguramente a próxima vez irei utilizar cael

Atendimento e serviço de excelência. Super recomendo!

Muy amables y precios muy competitivos, Si volvemos a alquilar un auto en Lisboa, lo haremos de nuevo con ellos.

שכרנו רכב לשבוע הכול עבד כמו שעון אספו אותנו מהשדה קיבלנו רכב כמעט חדש לגמרי הוספתי רק את עלות מכשיר הזיהוי לתשלום כבישים המהירים לא הציקו עם כול נושא התוספות וגם ההחזרה עברה חלק ומהר כולל פירוט מודפס של עלויות הכבישים- ממליץ עליהם בחום רב!!

Een auto verhuur bedrijf goede service

Até agora muito bom, recebi upgrade e tudo mais

Navigating the rental car scene in Lisbon was challenging from the research I did. This is a great option - easy to get to from the city (25 mins, 13 euro Uber). Cars were nice, staff was nice and honest, and it was affordable. We were really pleased with this company and would recommend it! Be advised if driving around for the first time here - the tolls in Lisbon are expensive (driving RT to and around Lagos, and we did nearly 50 euro). They have an easy pass you can use to make this seamless.

Au vu des commentaires des autres loueur de l aéroport nous avons opté pour Cael. Nous ne sommes pas déçu. A l arrivée, la personne était facilement trouvable, et très simpas. Pour retirer la voiture , personnel simpas , rapide et efficace. Au retours l agence à ouvert à 5h00 pour réceptionné le véhicule. La personne était à l heure , très rapide et sans aucun problème pour nous déposer à l heure.

Good and efficient. Despite having to go out of the airport this ended up being quicker than other car rentals in the airport as I know the wait was about an hour to pick up a car. Good service and adaptable on type of car depending on luggage.

#1 Car rental company in Lisbon! Upon arrival at Cael Rent-a-car in Lisbon within 15-20 min we were driving a brand new Mercedes A180D AMG package out the lot. The staff were very friendly explained everything about the car and policies. The car was clean and fresh.

Rapide. pas cher. Sympathique. nous dépose rapidement au terminal

No problem with renting (10minutes) and returning (5 minutes). Cars were new, staff was very helpful, they even pick you or drop off at airport

Goede service, snelle afrekening,

Alles super! Wir hatten innerhalb von 20 Minuten ein nagelneues Auto ohne dass wir reserviert hatten. Alle waren sehr freundlich und unkompliziert. Gemietet mitten in Lissabon und am Flughafen zurückgegeben. Kein Problem, gerne wieder!

Great service, pickup from airport was easy. I booked through a separate online website, and they had my reservation and did not charge anything extra apart from the charges on my toll transponder. They even upgraded me to a brand new mercedes for free. Returning the cars was easy as well, the gentleman checked the mileage and made sure it still ran, and that was it! The car ran beautifully the entire week we had it. Will definitely use CAEL again. Also, they take AMEX which is a bonus for any points-hoarders out there.