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Agência de aluguel de carros in Alvor, Faro
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Alvor Car Hire
Agência De Aluguel De Carros em Alvor, Faro
Avaliações: 25 | Classificação geral: média
Excelente | |
bom | |
Médio | |
Mau | |
Terrível |
R. Marquês de Pombal 23A, 8500-021 Alvor, Portugal
Avaliações

06/14/2020





Bem servida. E frota de veículos recente! Recomendo vivamente!

06/14/2020





Hidden charges, they put 100 euro on the credit card for tolls and told me I could use the motorway and each toll would come off the 100, fair enough I thought, until I went back and they told me that the e-pass wasn't set up and took €35 off the 100 plus the 4 tolls which was only € 2.80 ,

06/14/2020





Gerência rude, mal-educada e pouco profissional. Muito mau serviço. Recomendo alugarem em outras rent-a-cars.
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06/14/2020





First of all they asked us to deposit 100 EURO!!! for a compact car and the reason is because we did not book through a hotel that they usually deal with. Therefore I asked them to provide me a document that includes the policy and it was no where! Also the car I booked was not even available(also the price was different), I think they did not have that car from the beginning. They gave us a older(very) model and now I just checked my credit card and they charged me for 20 Euro for nothing. What a fraud!!!

06/14/2020





Veículos novos e limpos, tive necessidade de receber o veiculo já bem tarde tive que pagar um extra mas é normal. Servico de auto estrada, sem preocupacoes de ir aos correios pagar, fazem o debito pelo nosso cartao de crédito. staf simpatico.

06/14/2020





Pay atencione!!! attention to cheaters !!! they robbed my payment card!!! They have stolen 300€ 2 days after I have left the Car!!!

06/14/2020





Don't use this firm! They charge you for things they don't tell you about. And when you try to make a conversation about the mistakes, the owner Nuno starts to shout, and don't even listen to your point. I have tried to sort things out, but there are no excuses, no regrets, and worst of all: no evidences for the extra costs - they just charge your card!
On the voucher you get when you hire a car, there's a lot of websiteadresses, suggesting that this firm is big and even have a division in England, but only one of the adresses are actually in function. The rest is fake. I really suggest that you'll find a another car rental service in the Algarve than this one.

11/14/2019





Gostei do serviço, frota recente e primam pela simpatia sem dúvida.

10/14/2019





Fantastic service. I would highly recommend this firm. Wonderful people and very friendly
Bren Byrne, Dublin Ireland

10/14/2019





Excelente service, and very fast with the paper works. We will always coming back and rent a car through them.

10/14/2019





Excellent service, new car provided, very friendly staff, we higly recommend them and definetely will use them again

09/14/2019





I have been using this company for my extended holidays for more than 6 years.I have always found Nuno and his team to be very professional and price flexible if you are staying for an extended period.I do not recognise the concern raised by some reviews.I am pleased to recommend this company...

09/14/2019





Vorreserviertes Auto war nicht am Flughafen, erst recherche 2 Std später Ersatzwagen.
Rückgabe über Fremdstatiation eines anderen Anbieters 5 km vom Flughafen, mit Schwierigkeiten, dann nicht abgesproche Transferkosten 36 Euro und eine überraschte Mitarbeiterin bucht mehr als mit Kreditkarte freigegeben.

09/14/2019





My credit card was charged when I returned from my holiday for damage that I had not caused. If you have to use this company then take videos on collection and drop off, plus lots of photos. Ideally just find a more reputable company. Terrible service and a horrible experience that took months to sort with Visa.

08/14/2019





We have used Alvor Car Hire for several years.We have always had excellent service. Including being picked up and dropped off at Faro Airport.Nuno and his staff have always been efficient and helpful.Also very friendly.We have no problem to recommend them. First Class.

08/14/2019





The friendly people of Alvor Car Hire made our holiday complete. Not just beeing able to drive around Algarve and see a lot more, but also the way they treated us was great. We felt welkom and at home.

08/14/2019





Alugamos um Mercedes classe E Station por 7 dias. Staf muito simpatico entregaram veículo na nossa vila estivemos em em lugares fantásticos na Algarve e Lisboa. Sem preocupações de pagamentos de autoestrada fizeram débito do nosso cartão de crédito. Rent a car recomendavel. Um obrigado.

08/14/2019





Huge scam! Stay away from them, they collect the car pretending to return your deposit as soon as they reach the shop, and then pretend to find issues to charge you after your gone. Proper A-hole who looks decent at first sight but DO NOT FALL for it, even the local guide said we made a mistake booking with him

07/14/2019





DO NOT USE THIS COMPANY!!!! Hired a car last week, had to pay €180 as a deposit fo motorway tolls. We purposely did not use the motorways yet have been charged €175 for nothing!!!!

06/14/2018





Made a booking only to have it cancelled on the day, and be told the class above is available. when i called and tried to talk about it the man put the phone down on me. when my husband called back he said i do not have time for this and put the phone down again. not helpful, probably against trading standards, which i will be looking into as i have a booking receipt. now i have to hire on the day, which will cost a lot more money.

06/14/2018





100% top class service. we arrived at Faro and were met by their reps (2) , We booked two cars and asked for one of them to have as high a roof as possible, My friend is huge. This was done. We asked for full insurance ie no excess. This was done. The paperwork was all done aswell. At the end of our holiday they collected us and drove us back to Faro. No nonsence about cleaning charges or any sneaky tricks. They have an empty empty fuel policy so the worst is you leave them with a gallon or so, better than getting ripped off on a full full if you miss the petrol station. They are honest and will not trash you credit card but go for the no excess insurance to be sure. Their prices were fair and the cars were in perfect condition. WARNING do not book a car through Ryanair. They resell for a car rental company called FIREFLY. A scam of the lowest order. I know, they scamed me and ruined my holliday.
Conclusion. Their is no such thing as a car for €5.67 a day and if you want to give a car rental company your CC details based on that you will be sorry. Alvor Car hire are genuine, honest and easy to deal with.

06/14/2017





Rapida e simples a bom preço, excelente viatura, tudo correu como combinado.

06/14/2017





Fiz a reserva online do veiculo pretendido.Tudo correu como planeado.Fiquei surpreendido com a eficiência e simpatia dos funcionários da empresa com explicações claras e detalhadas.
Serviço Impecável.

06/14/2017





Esta empresa é uma fraude e não aluga carros nenhuns.

06/14/2017





Appaling car hire company. Do not hire from this company. If u book through Arguscarhire it is likely this is the company ull get ur car from. They work from a cabin in the grounds of Faro Airport. They will continue to fradulently take money from ur card after u return the car. Also they take a huge amount from ur card if you dont take out their excess insurance. It is difficult to get this money back ad they then try to say u put scratches on the car that were already there. Awful staff. WORST CAR HIRE company ever. The only way we could stop them taking money from our card was to cancel the card. So stressful. AVOID THEM AT ALL COSTS